Senior Officer
Oman Insurance Company
Total years of experience :15 years, 2 Months
• Responsible for premium accounting which adhere to TAT of premium booking to ensure the amount credited to OIC accounts with various banks are extracted and accounted on the next working day.
• Responsible for premium accounting which adhere to TAT for credit card cases to ensure credit card swipe instructions are shared with the respective banks on receipt of new and renewal business approval for Bancassurance Agency and Broker cases.
• Supporting the team for policy servicing requests to ensure timely action received from clients, banks and agents which mainly the process of surrender payments and reinstatement for traditional policies.
• Responsible for monthly commission for Bancassurance Agency and Broker policies.
• Coordinating with the banks for policy suspense clearance with effective follow up on excess amount lying in policy and taking refund action.
• Responsible to queries in timely and accurate response to queries both internal and external clients, who ensure accurate response is sent on the same working day for all queries.
• Ensure the policy documents, Terms & Conditions and Endorsement documents and all service requests are processed accurately.
• Ensure the Authority Matrix and SOP’s are followed strictly while processing any transactions and deviations are referred to competent authority for approval as stated in the Authority Matrix.
• Records matching and reconciliation of daily premium receipts.
• Prepares weekly business reports.
• Responsible for controlling the applications used to reserve customer accounts by daily reservations of new accounts of the company
• Tracking and providing weekly/monthly reports of submissions entered in the company’s system.
• Responsible for preparing daily, weekly and monthly performance reports of the company reservation of new accounts.
• Supporting the team by assisting on issuance of Certificate of Insurance and provide changes as required for Marine Policy.
• Supporting the team by assisting on issuance of Travel and Auto Comprehensive Insurance Policy.
• Other miscellaneous duties and special projects as required.
• In-charge of indexing, glossary, etc. of books to be published.
• Assists in researching, archiving and sourcing of photographs
• Responsible for performing office tasks such as filing, check office supplies, monitor book supplies, bank receipts and documents.
• Preparing invoices using Peach tree program, monitor payments
• Preparing delivery note and accepting LPO