Ross D'sa, Assistant HR Manager

Ross D'sa

Assistant HR Manager

Jassim Transport & Stevedoring Co. K.S.C.P.

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, BCA (Commerce)
Experience
16 years, 2 Months

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Work Experience

Total years of experience :16 years, 2 Months

Assistant HR Manager at Jassim Transport & Stevedoring Co. K.S.C.P.
  • Kuwait - Al Kuwait
  • My current job since April 2009

•Direct HRMS Oracle system 12i implementation process for new employee records, new organizations and positions creation, and reports generation in coordination with the Oracle IT Team.
•Oversee formulation and management of SOPs, internal/external HR systems auditing, entire charts, and performance appraisal system to deliver operational efficiency.
•Analyze and suggest appropriate adjustments to the Head of HR & Administration to improve the efficacy of the Personnel Policies Manual and other manuals.
•Update job descriptions at all levels by interviewing and observing staff to provide a realistic representation of duties and skills necessary for each position.
•Lead end-to-end recruitment life cycle, including planning, searching, screening, evaluating, and controlling, leveraging various resources and tools, and developing robust hiring strategies.
•Spearhead planning, creating, and posting new job openings’ descriptions to attract talented resources and generate qualified traffic.
•Lead and oversee the entire Onboarding of employees, Orientation, and Offboarding / final exists of employees.
•Steer all facets of compensation and benefits to streamline payroll, staff leaves process, and medical insurance asper the company’s compensation and benefits policy.
•Administer training needs analysis execution by developing calendar and budget, monitoring training sessions, and evaluating input and effectiveness to enhance employee retention rate.
•Creates learning and development programs and initiatives that provide internal development opportunities for employees.
•Obtain all information related to grievances and complaints, flag significant issues to senior management, and determine employee management trends.
•Handling discipline and termination of employees in accordance with company policy and labor law.
•Provide support and guidance to all employees when complex, specialized, and sensitive questions and issues arise.
•Maintain compliance with numerous state laws and regulations impacting human resources and employee health and safety.
•Fostered and strengthened HR Business Partnership with Kuwait, Qatar, and KSA for equipment leasing, contract logistics & power rental divisions.
•Contributed significantly to the HR Department launch while designing and executing programmes and policies related to training, remuneration, benefits, incentives, and onboarding.

Coordinator for Hapag Lloyd at ISS SHIPPING (KMMC)
  • Kuwait - Al Kuwait
  • December 2007 to January 2009

• Performed surveys for vessels' departure at Kuwaiti ports and cargo/shipments' condition and measurement with the surveyor.
• Aided with loading and unloading US Army American roll-on roll-off carrier boats at port Shuaiba by quantifying each item/equipment as per the ship loading plan while generating customer reports.
• Deployed an invoice database, tally clerks' logs for the ports area, and a database for suppliers' information.

Education

Bachelor's degree, BCA (Commerce)
  • at Goa University
  • April 2007

Specialties & Skills

HR Policies
Labor Law
Training and Development
Employee Relations
Recruitment
Conflict Management and Problem Solving
Teamwork and collaboration
Employee relations
Communication
Staff Performance Management
Policies & Procedures
Interpersonal Skills
Team Leadership & Mentoring

Languages

English
Expert
Hindi
Intermediate

Training and Certifications

Certified Compensation & Benefits Professional (Training)
Training Institute:
IBE Forum
Date Attended:
June 2023
Duration:
24 hours