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Ross D'sa, Assistant HR Manager

Ross D'sa

Assistant HR Manager·JTC

Kuwait

Bachelor's degree, BCA (Commerce)

Work experience

Total years of experience: 18 years, 4 months

Assistant HR Manager

April 2009 - Present

JTC

Al Kuwait, Kuwait

April 2009 - Present

•Direct HRMS Oracle system 12i implementation process for new employee records, new organizations andpositions creation, and reports generation in coordination with the Oracle IT Team.
•Oversee formulation and management of SOPs, internal/external HR systems auditing, entire companyorganization charts, and performance appraisal system to deliver operational efficiency.
•Analyze and suggest appropriate adjustments to the Head of HR & Administration to improve the efficacy ofthe Personnel Policies Manual and other manuals.
•Update job descriptions at all levels by interviewing and observing staff to provide a realistic representation ofduties and skills necessary for each position.
•Lead end-to-end recruitment life cycle, including planning, searching, screening, evaluating, and controlling, leveraging various resources and tools, and developing robust hiring strategies.
•Spearhead planning, creating, and posting new job openings’ descriptions to attract talented resources andgenerate qualified traffic.
•Handle embassy-specific paperwork for foreign recruiting across Asia-Pacific, including India, Nepal, Sri Lanka, and the Philippines.
•Lead and oversee the entire Onboarding of employees, Orientation, and Offboarding / final exists of employees.
•Steer all facets of compensation and benefits to streamline payroll, staff leaves process, and medical insurance asper the company’s compensation and benefits policy.
•Administer training needs analysis execution by developing calendar and budget, monitoring training sessions, and evaluating input and effectiveness to enhance employee retention rate.
•Creates learning and development programs and initiatives that provide internal development opportunities foremployees.
•Obtain all information related to grievances and complaints, flag significant issues to senior management, anddetermine employee management trends.
•Handling discipline and termination of employees in accordance with company policy and labor law.
•Provide support and guidance to all employees when complex, specialized, and sensitive questions and issuesarise.
•Maintain compliance with numerous state laws and regulations impacting human resources and employee healthand safety.
•Fostered and strengthened HR Business Partnership with Kuwait, Qatar, and KSA for equipment leasing, contract logistics & power rental divisions.
•Contributed significantly to the HR Department launch while designing and executing programmes and policiesrelated to training, remuneration, benefits, incentives, and onboarding.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Human Resources and Recruitment

Coordinator for Hapag Lloyd

December 2007 - January 2009

ISS SHIPPING (KMMC)

Al Kuwait, Kuwait

December 2007 - January 2009

• Performed surveys for vessels' departure at Kuwaiti ports and cargo/shipments' condition and measurement with the surveyor.
• Aided with loading and unloading US Army American roll-on roll-off carrier boats at port Shuaiba by quantifying each item/equipment as per the ship loading plan while generating customer reports.
• Deployed an invoice database, tally clerks' logs for the ports area, and a database for suppliers' information.

Company industry:
Shipping
Job role:
Administration

Education

Goa University

April 2007

April 2007

Bachelor's degree, BCA (Commerce)

India

Skills

HR Policies
Expert
HR Policies
Expert
Labor Law
Expert
Labor Law
Expert
Training and Development
Expert
Training and Development
Expert
Employee Relations
Expert
Employee Relations
Expert
Recruitment
Expert
Recruitment
Expert
Conflict Management and Problem Solving
Expert
Conflict Management and Problem Solving
Expert
Teamwork and collaboration
Expert
Teamwork and collaboration
Expert
Employee relations
Expert
Employee relations
Expert
Communication
Expert
Communication
Expert
Staff Performance Management
Expert
Staff Performance Management
Expert
Policies & Procedures
Expert
Policies & Procedures
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Team Leadership & Mentoring
Expert
Team Leadership & Mentoring
Expert
HR Policies
Expert
HR Policies
Expert
Labor Law
Expert
Labor Law
Expert
Training and Development
Expert
Training and Development
Expert
Employee Relations
Expert
Employee Relations
Expert
Recruitment
Expert
Recruitment
Expert

Languages

English
Expert
Hindi
Intermediate

Training and Certifications

Training
Certified Compensation & Benefits Professional
IBE Forum
Jun 2023
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