Social Worker
Security Forces Hospital
Total years of experience :3 years, 9 Months
1-Visiting in Patient to handle any mistake or issues in the Round.
2-Dealing with incoming and outgoing e-mails.
3. Answering phone calls of consultations and complaints.
4. Keeping filing and making presentation appointments.
5. Preparing statistics of the Social Services job.
6- Transfer the patient to the charities to get the service
اFilling the reports in the files.
2 Typing the reports and the documents.
3 Use the Microsoft program, Excel, Outlook, PowerPoint, and Ext.
4 Work as receptionist in the interring area.
5 Dealing with the bills by file them in the schedule and the files.
6 Entering the Employees Information's and Vacations.
1. supporting Pro-Care In-and Out Customer (Patient) morally.
2. Visiting in Patient to handle any mistake or issues.
3. Receiving and dealing with medical complaints for in and out patient, and write the reports regarding them.
4. Teaching Patients the Health Education for their Medical cases.
5. Dealing with incoming and outgoing e-mails.
6. Answering phone calls of consultations and complaints.
7. Keeping filing and making presentation appointments.
8. Preparing statistics of the Social Services job.
9. Following up on new projects as their Day-care Centre for Employees Kids.
10. Receiving and managing different types of patient’s complaints and suggestions.
11. Interview and job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
12. Dealing with other administration to resolve the issues.
13. Prepare Satisfaction Survey forms to collect patient’s feedback about the services that they get.
14. Conduct patient’s visits, awareness sessions, and surveys and make sure that their rights are protected and they are satisfied.
15. Prepare the Social Services forms as the government’s hospital forms.
16. Provide advices, assistance and follow-up on PROCARE policies, procedures, and documentation by attendance JCIA meetings.
17. I was Supervisor of the DAYCARE of the Employee Children.
Some of my key roles and responsibilities are the same of Social Work Services in PRO-CARE in addition to the following:
• Preparing the weekly reports for Social Services jobs as well as for the maintenance department to fix the out of order equipments and apparatus.
• Conducting the survey and customer calls.
ا1- Visiting Patients to handle any fault, issues, or any humanity cases.
2- Supporting In- Patient morally and with sending them to other establishment to help them.
3- Teaching the Patients Health Education for the Medical cases.
4- Preparing reports for the Social cases.
انتظام
