Customer Service Associate (Motor & Retail Underwriting)
Qatar Insurance Company
Total years of experience :5 years, 2 Months
Have seventeen years working experience in United Arab Emirates.
Working almost five years in Insurance Company follow-up all policy renewals Qatar Insurance Guest.
Issued Insurance Policy before releasing the Vehicle license from Traffic Police Department.
Expand insurance marketing through telephone call, motor and non-motors.
Full in-charge for approving all the insurance policy for Qatar Insurance in Premier Motor’s Khalidiya showroom.
Doing extension policy insurance for the renewal of the vehicle license.
Make cancellation if really needed for the re-investment.
Sending daily report/updating monthly report/Vehicle report, and yearly report.
Gained working knowledge of a marketing, administrative firm, and car insurance.
Drafting correspondences, maintaining filing system, supporting Internal Colleagues.
Sending email and reply all the emails.
Seven years working experience in Hotel Industry in different department.
Working experience as “Secretary” Marketing Department Etisalat Abu Dhabi, “Document Controller/Secretary” in Construction Company Mouchel Middle East Ltd. Jebel Ali.
Help and guide the Guest at same time.
Working before as a Secretary Documents Controller & Receptionist.
Prioritization of work and perfect time management.
Self motivated and ambitious with strong desire to succeed.
Production and issue of document status reports.
Prepare for the monthly salary of all staff.
Prepare for transfer salary transaction to the C3 account thru bank to bank.
Make the invoices and the checks for the company business related.
Handling and prepare for the request Gate pass/ forklift to the Esnaad yard for our client.
Always check the remaining balance to the bank account of the company.
Report to the General Manager or Asst. Manager if there are any clarifications.
Call the client for any order or invoices for follow-up.
Handle all Documentation and Secretarial works and manage general administration.
Preparation of Project Procedure relevant to Document Controller.
Attending telephone calls and queries from customers and respective team.
Coordinate directly to the team of Marketing / Sales for the update in their documentation system and for some clarification.
Making referencing all in-coming documents for filling.
Make standard quotation for all Enquiries.
Verify the day to day routine work as a Secretary.
Register the receipt of documents from both internal and external sources.
Coordinating information transfer between office and other branches of the Company.
Achievement Award Basic Food Hygiene – September 2006 Employee of the Month – March 2005 Sheikh Khalifa Excellence Award – May 2005 Exceptional Service Award- May 2002