Customer Service
Hadi Clinic
Total des années d'expérience :20 years, 11 Mois
Meeting and greeting of clients
Administer all reservation, cancellation and no shows in line with company policy.
Attend and contribute at team meeting.
Carry out instructions given by the management team.
Deal with inquires in a professional and courteous manner.
Answering and forwarding calls.
Deliver excellent customer service at all time.
Making patient report
Monthly case data report
Monthly income report
Filling of document
Training of new staff
Staff uniform auditing
Insurance follow up
Dispatching patient report
Maintain an organize environment
Receiving and disbursing bills
Following trough of appointment
Keeping reception tidy
Cash balance at the end of the duty
•Being service oriented
•Listening attentively to customers
•Anticipating potential needs of customers
•Maintaining a balance between business and customer needs
•Following through on commitments
•Making recommendations of alternate solutions if customer expectations cannot be met
•Maintaining confidentiality of information
•Achieving first call resolution
•Handling complaints or issues satisfactorily
•Providing accurate information about medical services
•Processing transactions effectively
•Greeting, assisting, and serving customers
•Ensure the provision of the highest standards of customer service
•Handle cash and credit sales
•Process, price and shelve incoming products
•Assist in cleaning and maintenance of the store
•Offers carry-out services at the completion of service
•Ensure pricing consistency amongst all staff
•Assist monthly inventory
•Assist in the training of new staff
•Assist student in understanding the lesson
•Work with students to improve their skills in certain subjects.
•Prepare lessons, and assign and correct homework
•Prepare and correct tests.
•Evaluate students' progress and discuss the results with their parents.
•Identify students' individual learning needs.
•Give remedial class in a particular subject
•Give specific training and skills
•Selling cosmetics, perfumes, clothes, watches, and jewelries.
•Collecting of payment.
•Remittance of collected payments.
•Promotion of products.
•Recruitment of new franchise dealer.
Evelio Javier National High School (internship) Dance Troupe Scholar