Roxane Reyes, QA/QC Coordinator / Internal Quality Auditor

Roxane Reyes

QA/QC Coordinator / Internal Quality Auditor

D.G. Jones & Partners

Location
Qatar - Doha
Education
Bachelor's degree, Bachelor of Arts in English
Experience
19 years, 9 Months

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Work Experience

Total years of experience :19 years, 9 Months

QA/QC Coordinator / Internal Quality Auditor at D.G. Jones & Partners
  • Qatar - Doha
  • September 2016 to May 2018

• Perform Internal Audits to ensure effective implementation of ISO 9001:2008 standards within Qatar operations.
• Report and discuss audit findings with the management.
• Follow up on implementing corrective/preventive measures as agreed during the internal audits.
• Review processes and procedures prescribed by the Quality Management system, suggest and implement improvements.
• Update and maintain quality documents/ records etc.
• Coordinate and face annual continuing assessments (surveillance) conducted by an external assessor.
• Liaise with the Management Representative of Qatar office and the QA/QC Director (ME) to ensure proper implementation of ISO 9001:2008 standards within Qatar operations.

Document Controller at D.G. Jones & Partners
  • Qatar - Doha
  • May 2012 to August 2016

• Assist in preparing Fee Proposals, Bills of Quantity and Tender Documents.
• Receives, stamps and checks acknowledged correspondence and other documents in hard copy and electronic format.
• Logs acknowledged correspondence and other documents in electronic document register and forwards to the Commercial Manager for distribution.
• Uploads all documents submitted by the Contractor to project’s EDMS.
• Maintains and updates records of hard copy and electronic filing system.
• Responsible for outgoing document numbering system.
• Prepares draft correspondence, minutes of meeting and reports from handwritten notes.
• Prepares final drafted correspondences, minutes of meeting and reports for issue.
• Prepares requests for reproduction of documents.

Document Controller at Overseas Bechtel, Incorporated, Overseas Bechtel, Incorporated
  • Qatar - Doha
  • July 2008 to April 2012

• Responsible for processing, distributing, and maintaining documents, drawings, and engineering documents to client, contractor and other operating departments using the standard Electronic Document Management System (EDMS).
• Receives, checks and acknowledged submittals from contractor in hard copy and electronic format.
• Uploads or delivers all documents submitted by the contractor to Infoworks.
• Maintains an Action Person (AP) Assignment Matrix that names all APs by CP and Discipline.
• Exports (copy) from InfoWorks all documents issued for review to the ‘Review InterDiscipline, Action Folders on the file share by the end the day of issuance.
• Distributes hard copy to the assigned Action Persons and distribution to the NDIA (Client).
• Checks all hard copy IFC submissions for an original endorsed stamp of the Engineer Registered in Qatar
• Collects and upload to InfoWorks all files delivered to the Review Complete folders on each CP on a daily basis and delivers to the Contractor.
• Delivers to InfoWorks all documents reviewed, coded and returned to the Contractor.
• Issues Transmittals generated using data only from InfoWorks using the Crystal Reports module.
• Issues one notification per CP, per day to Project Personnel.
• Notifies the RE and the SE Team when approved Final Turnover Document volumes are received by OBI by sending an e-mail notification and an excel listing detailing the volumes and books received and the list generated to InfoWorks.
• Provides assistance to users in capturing and locating electronic information.
• Upload templates for Outgoing Correspondence and Minutes of Meeting in InfoWorks.

Secretary/Document Controller at Tecnimont S.p.a., QChem II Project
  • Qatar - Doha
  • April 2008 to July 2008

• Document Management which includes, correspondences, reports, presentations and publications materials, agendas and minutes of meeting.
• Maintains and updates records of hard copy and electronic filing system.
• Drafted contractual letters to the consultant and subcontractors.
• Drafted correspondences and reports.
• Assigns outgoing letter number to Contract Administration Team and other Author
• Scanning and distribution of documents.
• Manage telephone calls and messages distribution.
• Manage Site Manager’s calendar.
• Responsible for receiving guests and manage their itineraries.
• Perform related work as required.

Document Controller at L.R. Pacion Construction
  • Philippines
  • April 2006 to February 2008

• Over-all in charge of managing office procedure and documentation.
• Reports directly to the Project Manager.
• Close coordination with the Construction Dept. in relation to the preparation of Site Progress on a daily basis to be forwarded to the Planning Dept. assigned in the monitoring of areas of concern & delays and other site critical issues.
• Preparing of Transmittal to Company and Client.
• Checking the contents of the package received vs. the transmittal and to report any discrepancies at the acknowledgement of the receipt.
• Preparing copies of documents in accordance with the distribution Matrix.
• Distributing the documents internally and externally/client receiver.
• Setting up and organize the Site Master File.
• Filing of all Documents and Drawings.
• Responsible of accurate and timely maintenance of files.

ISO 9001:2000 Internal Quality Auditor/Documentation Controller at UCPB General Insurance Company, Inc.
  • Philippines
  • March 2000 to March 2006

• Prepares Audit Plan and conducts Quality Audits as per the requirements of recommended ISO standards.
• Prepares Audit Finding Reports including Corrective Action and Observation Reports of the audited department/section.
• Effectively communicate audit findings and corrective actions to the Management and audited Department/Section Head.
• Propose Actions for Continual Improvement on the audited department/section.
• Monitors audited department/section’s response and implementation.
• Assist in the implementation of the Internal Quality Audit Process of the company including all the branches in conformance to Neville-Clark ISO 9001:2000 requirements.
• Managed the document control system, including the change control system, following procedures and policies established by the Quality Manager.
• Prepares and maintain up-to-date control records, documenting receipt of service requests, document revision changes, and associated Change Notice approval and implementation.
• Maintains all records in compliance with established policies, and with ISO 9001:2000 requirements.
• Performs copying and printing functions of documents and records.
• Responsible for interdepartmental communication concerning document policy and proper document handling.
• Responsible for archiving and updating master documents as well as supporting documents.
• Prepares requests for reproduction of documents.

Reinsurance Underwriter I at UCPB General Insurance Company, Inc.
  • Philippines
  • March 1999 to March 2006

• Accepts or Denies inward facultative reinsurance business in accordance with guideline and approved binding authority limits.
• Reviews accuracy of inward binders received if in accordance with original offers.
• Book inward facultative business.
• Determines the proper underwriting disposal for each binder process.
• Prints the inward facultative debit/credit noted and the re/co summary.
• Verifies and signs inward binders within the binding authority.
• Cedes outward facultative reinsurance to reinsurers and RI brokers.
• Corresponds with various reinsurers/RI brokers for queries and clarification.
• Reviews and prints outward binders with the corresponding enclosures.
• Reviews and signs the outward binders following the established guidelines.
• Assists in obtaining reinsurance lead quotation, terms and conditions from chosen reinsurance or RI brokers.

Disbursement Clerk at UCPB General Insurance Company, Inc.
  • Philippines
  • August 1998 to March 1999

• Verifies series of check and inform bank series number for system loading.
• Checks premium payment on the upper hand corner of claims voucher. If outstanding, forward claims voucher to Marketing or Brokers Group for the status.
• Perforates vouchers and all documents.
• Prepares check and attach check to the voucher.
• Forwards prepared checks to authorized signatories.
• Forwards checks to Cashier for release.
• Posts all released checks.
• Prepares Issued and Released Register.
• Arrange released check vouchers and forward to Accounting together with the Check Release Register.
• Prepares debit advice for cancelled checks.
• Monitors cancelled and staled checks.
• Prepares summary of RI payments funded.
• Identify checks classification for cash flow report.
• Answers inquiries of clients if check is ready for pick-up.

Education

Bachelor's degree, Bachelor of Arts in English
  • at Far Eastern University
  • October 1997

Specialties & Skills

Binders
Reinsurance
Brokers
Action Planning
PowerPoint
MS Excel
MS Word
Adobe Acrobat
EDMS (InfoWorks)

Languages

English
Expert
Tagalog
Expert

Memberships

PAREB - Pasig Realtors Board, Inc.
  • Member
  • June 2009
ISO Internal Quality Audit, UCPB General Insurance
  • Auditor
  • March 2000
Hymno
  • Member
  • October 1997