Administrative Assistant
CUL CAPITAL LTD
Total years of experience :4 years, 4 Months
• Supervised the team building process by coming up with exercises and activities that build trust among team members
• Made a daily over 200 calls to clients to give customer support, by this practice trust was built between our customers and the company which increased sales by 15%.
• Conducted the training of all new employees for admin assistants to ensure that attention to detail was kept to save time
• Prepared daily reports and presented to the senior managers
• Analyzed and listened to customer complaints and came up with a solution to reach their needs to achieve customer satisfaction.
• Managed and updated a large client database.
• Maintained utmost discretion when dealing with sensitive topics
• Senior executives consistently relied on me to write and design schedules, oversee meetings, and improve customer relations.
• Worked with numerous branches, including payroll and human resources, which allows me to facilitate an efficient workflow and improve communications between multiple departments.
• Typed documents such as correspondence, drafts, memos, emails and prepared weekly reports for management.
• Met all assigned duties and also made sure to exceed employer expectation
Manage and arranged meetings with representatives from different organizations.
•Helped manage documentation and filling.
•Coordinate the different offices within the organization.
• Helped with the hiring and selection process.
•Assisted in the promotion of the Institute’s programs and activities.
•Assisted in making travel arrangements for Institute’s activities.
•Maintained utmost discretion when dealing with sensitive topics
•Maintained and re ordered office suppliies