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Rania Chamas, Business Administration

Rania Chamas

Business Administration·TR Pharm FZ LLC

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 27 years, 2 months

Business Administration

March 2015 - Present

TR Pharm FZ LLC

Dubai, United Arab Emirates

March 2015 - Present

 Acting as Office Manager/PR with excellence, dealing with accounts, VAT and budgets, implementing new business procedures
 Establishing and renovate Dubai office
 Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs and maintaining equipment inventories.
 Screening telephone calls, enquiries, and handling them appropriately.
 Maintaining diaries, scheduling appointments and meetings; dealing with incoming email, faxes and post.
 Taking dictation and minutes of the meetings and producing documents, briefing papers.
 Coordinate with branches for any company meeting, event, and/ or requirements.
 Preparing the assessment centres, establishing local SOP
 Carrying out market research and presenting findings
 Producing budget and spend report, sales report and product stock report
 Procurement (tendering and issuing LPO, store and inventory keeping)
 Following up with Banks and being the first point of contact.
 HR (employees files, letters, Visas, payroll, loans verification, expense reports)
 Applying and follow up online visas.
Company industry:
Pharmaceutical Manufacturing
Job role:
Administration

Office Manager

October 2011 - February 2015

GlaxoSmithKline

Dubai, United Arab Emirates

October 2011 - February 2015

 Maintaining diaries, scheduling appointments and meetings; dealing with incoming email, faxes and post
 Taking dictation and minutes of the meetings
 Producing documents, briefing papers
 Coordinating with branches for any GSK meeting, event, and/ or requirements.
 Establishing “Sales Team Site” with weekly data entry
 Raising all payments on JD Edwards software & ITREX; Issuing LPOs
 Auditing all payments.
 Managing the life cycle of e-forms. (E-forms is a finance system, all the payments, and LPO should be raise through the system even approvals requests like donation, grants and etc...)
 Arranging all the events (hotel booking, tickets, registration, etc…).
 Establishing local SOP for “Promotional Material”.
 Maintaining the promotional materials logs for Dubai & Abu Dhabi along with the agent
 Preparing the assessments centers.
 Maintaining Leaves Log
 Organizing video and conference calls for the team.
 Establishing filing system.
 Arranging all related activities to department business trips.
 Carrying out market research and presenting findings.
Company industry:
Administration Support Services
Job role:
Secretarial

Personal Assistant tio Vice Chairman

October 2010 - June 2011

Green Coast Enterprises

Dubai, United Arab Emirates

October 2010 - June 2011

 Producing documents, briefing papers, reports and presentations.
 Organizing and attending meetings and ensuring the managers are well-prepared for these meetings.
 Arranging travel, accommodation and, occasionally, travelling with my manager to take notes or dictation at meetings or to provide general assistance during presentations.
 Acting as office manager and supervising other administrative staff, dealing with accounts and budgets, implementing new business procedures. Coordinate with branches.
Company industry:
Heavy Industry & Metallurgy
Job role:
Secretarial

Personal Assistant for Director of Passports & ID’s

March 2008 - September 2010

Global Information Technology

Dubai, United Arab Emirates

March 2008 - September 2010

 Liaising with clients, suppliers and other staff; deputizing for the manager, making decisions and delegating work to others in the manager's absence; devising and maintaining office systems, including data management, filing, etc.
 Arrange all the seminars locally and internationally. Successfully launched and marketed e-government.
 Extensive involvement in managing client relationships at all levels.
 Writing feature stories and conducting interviews for Director; editing copy of other writers, beside all daily administrative work.
I had additional responsibilities handling National ID’s & Electronic Passport Projects. This project was considered as one of the major and most critical projects for GIT.
Company industry:
IT Services
Job role:
Secretarial

Executive Assistant and customer services

March 2005 - September 2007

ALALAA SHIPPING CO.

Alexandria, Egypt

March 2005 - September 2007

 New candidate orientation.
 Attendance reports.
 Payroll.
 Issuing visas for our employee.
 Trade license renewal.
 Taking minutes of meetings.
 Doing the agenda and filter the CEO phone calls and email.
 Arranging all the appointments.
Company industry:
Shipping
Job role:
Administration

Executive assistant and customer services

July 2002 - February 2005

Risk Avert Insurance agency

Alexandria, Egypt

July 2002 - February 2005

 Administration work.
 Customer service.
 Sales reports.
Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Front offce

June 2001 - June 2002

Royal Hospital

Alexandria, Egypt

June 2001 - June 2002

Customer service.
Help desk.
Operator.
Cashier
Guest relation and care service.
Company industry:
Medical Hospital
Job role:
Support Services

Customer service

October 2000 - May 2001

Hotel Marketing company

Cairo, Egypt

October 2000 - May 2001

Following on customer issues.
Solving all customers’ problems including hotel reservations
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Telemarketer

July 1998 - August 2000

Hotel marketing Company

Beirut, Lebanon

July 1998 - August 2000

Achieving a certain target by marketing and selling hotels membership through the phone.
Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Education

Sidoon University College

February 2014

February 2014

Bachelor's degree, Business Administration

Lebanon

GPA (point): 2.95 out of 4

GPA (point): 2.95 out of 4

View attachment

Bir Hassan College

October 2000

October 2000

High school or equivalent, Architecture College

Lebanon

GPA (point): 11.65 out of 20

GPA (point): 11.65 out of 20

View attachment

Skills

Coordinating Events
Expert
Coordinating Events
Expert
Travel Management
Expert
Travel Management
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Internet, MS Word, Excel, Power Point, Visio, Outlook
Expert
Internet, MS Word, Excel, Power Point, Visio, Outlook
Expert
Coordinating Events
Expert
Coordinating Events
Expert
Travel Management
Expert
Travel Management
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

French
Intermediate
English
Expert
Arabic
Native Speaker

Training and Certifications

Training
VAT
Da Gate
Oct 2017
Maquette
Byblos
Oct 1994
HR Skills
PeopleScope (Human Resource Consultancy)
May 2011
Sales Orientation
Storm Marketing & sales institute
Jan 2003

Recommendations

Sojan Mathew

Apr 2012

Apr 2012

Business Analyst•Colleague

Rania is very active and efficient in her work. She is proactive and ready to help others.

Kinan Al Jajeh

Jul 2009

Jul 2009

Pre-Sales Specialist•Colleague

Rania is smart, eager to learn, hard worker and great communicator. I highly recommend her for employment. She is a team player and would make a great asset to any organization

Nov 2015

Nov 2015

Key Account Manager•Partner

I would like to recommend Rania as she is very professional at work & loyal to her employers,, she loves to learn more & more and so polite and friendly when it comes to dealing with her business partners. Wish her all the best

Fadi Beydoun

Apr 2012

Apr 2012

Group Human Resources Director•Manager

I find it mutually rewarding to be able to write a recommendation for those special prople we encounter in the life stream of our careers. Ms. Rania Chamas is certainly one of those special professionals. In simple words Rania positively impact her colleagues making the environment in which she operates both active and enjoyable. She relentlessly strive on fulfilling her job requirements and never hezitate from going the extra mile to finish her tasks 100% on time everytime. Her sense of resiliency and capabilities in articulating solutions in critical times is certainly apreciated. Fadi Beydoun GHRD BIN JABR GROUP LTD

Shehab El. Khateeb

Mar 2012

Mar 2012

Senior System Adminsitrator•Colleague

Ive worked with Rania for 2 years, she is one of the most dedicated employees I've met, well organized and detail oriented, working individually or within a team to assure the best outcome and achievements.