رانيا شمص, Business Administration

رانيا شمص

Business Administration

TR Pharm FZ LLC

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Business Administration
الخبرات
25 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :25 years, 1 أشهر

Business Administration في TR Pharm FZ LLC
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مارس 2015

 Acting as Office Manager/PR with excellence, dealing with accounts, VAT and budgets, implementing new business procedures
 Establishing and renovate Dubai office
 Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs and maintaining equipment inventories.
 Screening telephone calls, enquiries, and handling them appropriately.
 Maintaining diaries, scheduling appointments and meetings; dealing with incoming email, faxes and post.
 Taking dictation and minutes of the meetings and producing documents, briefing papers.
 Coordinate with branches for any company meeting, event, and/ or requirements.
 Preparing the assessment centres, establishing local SOP
 Carrying out market research and presenting findings
 Producing budget and spend report, sales report and product stock report
 Procurement (tendering and issuing LPO, store and inventory keeping)
 Following up with Banks and being the first point of contact.
 HR (employees files, letters, Visas, payroll, loans verification, expense reports)
 Applying and follow up online visas.

Office Manager في GlaxoSmithKline
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2011 إلى فبراير 2015

 Maintaining diaries, scheduling appointments and meetings; dealing with incoming email, faxes and post
 Taking dictation and minutes of the meetings
 Producing documents, briefing papers
 Coordinating with branches for any GSK meeting, event, and/ or requirements.
 Establishing “Sales Team Site” with weekly data entry
 Raising all payments on JD Edwards software & ITREX; Issuing LPOs
 Auditing all payments.
 Managing the life cycle of e-forms. (E-forms is a finance system, all the payments, and LPO should be raise through the system even approvals requests like donation, grants and etc...)
 Arranging all the events (hotel booking, tickets, registration, etc…).
 Establishing local SOP for “Promotional Material”.
 Maintaining the promotional materials logs for Dubai & Abu Dhabi along with the agent
 Preparing the assessments centers.
 Maintaining Leaves Log
 Organizing video and conference calls for the team.
 Establishing filing system.
 Arranging all related activities to department business trips.
 Carrying out market research and presenting findings.

Personal Assistant tio Vice Chairman في Green Coast Enterprises
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2010 إلى يونيو 2011

 Producing documents, briefing papers, reports and presentations.
 Organizing and attending meetings and ensuring the managers are well-prepared for these meetings.
 Arranging travel, accommodation and, occasionally, travelling with my manager to take notes or dictation at meetings or to provide general assistance during presentations.
 Acting as office manager and supervising other administrative staff, dealing with accounts and budgets, implementing new business procedures. Coordinate with branches.

Personal Assistant for Director of Passports & ID’s في Global Information Technology
  • الإمارات العربية المتحدة - دبي
  • مارس 2008 إلى سبتمبر 2010

 Liaising with clients, suppliers and other staff; deputizing for the manager, making decisions and delegating work to others in the manager's absence; devising and maintaining office systems, including data management, filing, etc.
 Arrange all the seminars locally and internationally. Successfully launched and marketed e-government.
 Extensive involvement in managing client relationships at all levels.
 Writing feature stories and conducting interviews for Director; editing copy of other writers, beside all daily administrative work.
I had additional responsibilities handling National ID’s & Electronic Passport Projects. This project was considered as one of the major and most critical projects for GIT.

Executive Assistant and customer services في ALALAA SHIPPING CO.
  • مصر - الإسكندرية
  • مارس 2005 إلى سبتمبر 2007

 New candidate orientation.
 Attendance reports.
 Payroll.
 Issuing visas for our employee.
 Trade license renewal.
 Taking minutes of meetings.
 Doing the agenda and filter the CEO phone calls and email.
 Arranging all the appointments.

Executive assistant and customer services في Risk Avert Insurance agency
  • مصر - الإسكندرية
  • يوليو 2002 إلى فبراير 2005

 Administration work.
 Customer service.
 Sales reports.

Front offce في Royal Hospital
  • مصر - الإسكندرية
  • يونيو 2001 إلى يونيو 2002

Customer service.
Help desk.
Operator.
Cashier
Guest relation and care service.

Customer service في Hotel Marketing company
  • مصر - القاهرة
  • أكتوبر 2000 إلى مايو 2001

Following on customer issues.
Solving all customers’ problems including hotel reservations

Telemarketer في Hotel marketing Company
  • لبنان - بيروت
  • يوليو 1998 إلى أغسطس 2000

Achieving a certain target by marketing and selling hotels membership through the phone.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Sidoon University College
  • فبراير 2014
الثانوية العامة أو ما يعادلها, Architecture College
  • في Bir Hassan College
  • أكتوبر 2000

Specialties & Skills

Coordinating Events
Travel Management
Administration
Customer Service
Microsoft Office
Internet, MS Word, Excel, Power Point, Visio, Outlook

اللغات

الفرنسية
متوسط
الانجليزية
متمرّس
العربية
اللغة الأم

العضويات

Smouha Club
  • Active member
  • October 2006
Fitness First
  • Active member
  • November 2008

التدريب و الشهادات

VAT (تدريب)
معهد التدريب:
Da Gate
تاريخ الدورة:
October 2017
Maquette (تدريب)
معهد التدريب:
Byblos
تاريخ الدورة:
October 1994
HR Skills (تدريب)
معهد التدريب:
PeopleScope (Human Resource Consultancy)
تاريخ الدورة:
May 2011
Sales Orientation (تدريب)
معهد التدريب:
Storm Marketing & sales institute
تاريخ الدورة:
January 2003

الهوايات

  • Reading, Swimming, Cinema