Roy Khalaf

• Planning and executing corporate and private events, including conferences, brand activations, and product launches.
• Meeting with clients to assess event goals, target audience, and deliverables.
• Managing event logistics such as venue selection, AV equipment, permits, staffing, and vendors.
• Overseeing event budgets, ensuring cost efficiency and value for money.
• Negotiating contracts with suppliers, caterers, and venues to maximize ROI.
• Coordinating setup and on-site operations to ensure smooth execution and client satisfaction.
• Ensuring health, safety, and compliance measures are met across all event stages.

• Assisted in managing daily store operations and staff supervision.
• Trained, coached, and motivated team members to meet sales goals.
• Monitored inventory levels, placed orders, and reduced stock loss.
• Oversaw merchandising and maintained appealing product displays.
• Resolved customer issues promptly to ensure satisfaction.
• Analyzed sales data to identify trends and boost performance.
• Organized staff schedules for optimal coverage.
• Ensured compliance with safety and company standards.

wood products, construction materials, and interior solutions.

• Promoted and sold insurance products, including travel, health, and life insurance plans.
• Conducted client assessments to understand coverage needs and recommend tailored policies.
• Built a strong pipeline through cold calling, referrals, and networking.
• Closed contracts and assisted clients in policy renewals and claims support.
• Met or exceeded monthly sales quotas and performance benchmarks.
• Provided ongoing after-sales service to maintain customer satisfaction and loyalty.

• Assisted customers with banking transactions, account inquiries, and service requests.
• Educated customers on available banking products and promoted relevant offerings.
• Handled complaint resolution and escalations with a focus on customer satisfaction.
• Cross-sold credit cards, loans, and saving plans based on customer profiles.
• Maintained daily documentation and ensured data accuracy in CRM systems.

• Delivered personalized customer service and fashion advice to retail clients.
• Drove daily and monthly sales performance through upselling and product knowledge.
• Managed inventory levels, restocking, and merchandise display standards.
• Handled POS systems, returns, and end-of-day cash reports.
• Collaborated with the team to meet store KPIs and participate in seasonal promotions.