Roy Rajan, Founder & GM

Roy Rajan

Founder & GM

Contucom

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Business And Marketing
Experience
10 years, 10 Months

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Work Experience

Total years of experience :10 years, 10 Months

Founder & GM at Contucom
  • United Arab Emirates - Abu Dhabi
  • April 2019 to March 2021

*Idea Creation, Planning, execution and post valuation of the below projects. Including Website design & development, mobile application, Social Media Marketing, Campaign creation & Digital marketing (SEO, Google ads, etc.)
- Adaalounge: eCommerce platform in UAE for the retail sale of perfumes: www.adaalounge.com. Business goals & sales target achieved in first 6 months of product launch
- Torvii: Online search engine & B2B/B2C listing portal. Business goals achieved in first 7 months of product launch
- Al Rafidain Laundry: Social media, digital marketing & Offline marketing campaigns. Business goals achieved in 4 months.
- Anshab Events: Social Media & digital marketing. Business goals achieved in 2 months.
*Lead generation on digital platforms for acquiring new clients, along with managing Social Media, SEO, SMO, Google Ad words & other digital marketing platform for achieving business goals
*Expertise in eCommerce projects in low budget & short timeline
*Increase the brand awareness, consumer engagement, brand loyalty, consumer satisfaction, overall branding & revenue for clients product portfolio
*Periodic follow up on each client to ensure business goals are achieved along with invoicing & payment follow ups

Marketing Manager at CREATEAV
  • United Arab Emirates - Dubai
  • April 2016 to April 2019

*Handling the marketing strategy for the company & marketing campaigns for projects like “Baby Day Expo”
*Handling offline & entire online / digital marketing for company and its projects
*Successfully headed the marketing and consumer engagement in projects like Formula 1, FIFA, BAO Music festival, Tomorrowland, Abu Dhabi Golf Championship, Special Olympics World Games Abu Dhabi, etc.
*Managing marketing budgets and ensuring to achieve business goals

Sr. Relationship Officer at CITIBANK
  • United Arab Emirates - Abu Dhabi
  • March 2013 to April 2016

*Acquired and Managed portfolio of High Net Worth Individuals
*Identified Potential Customers and Marketing the Banks Products and Services through different channels
*Worked closely with the products team and providing them with required information for products development
*Awarded the “Rising Star” and the “Best Rookie” for best performance in Abu Dhabi
*Rated #1 for overachieving targets in the year 2013, 2014 and 2015
*Awarded “Star of the Month” for
achieving 300% target in March 2015

Project Coordinator at Hughes
  • India - Mumbai
  • October 2009 to July 2010

*Managed India’s Biggest Bank - ICICI Bank’s networking requirements for their ATM’s and Branches all over India.
*Design and implement projects respecting budget and lead time
*Supervised smooth flow of logistics and documentations to close critical projects like
*Opening of New Branches and ATM
*Shifting and relocating of existing Branches and ATM
*Monitoring current work and constantly looking for opportunities to upgrade the below
-Bandwidth
-VSAT Antenna from 1.2m to 1.8mts
*Awarded on Multiple occasions for successfully completing critical projects within TAT

Customer Service Officer at Tata Aig General Insurance
  • India - Mumbai
  • November 2008 to July 2009

*Marketed insurance solutions to customers and Builds relationships with clients to promote long-term business growth
*Serves as the main liaison between customers, management and sales team
*Maintains customer records by updating customer history through service requests/complaints and Notes
*Successfully handled customer claims, resolve, report, record complaints in a professional and pro-active manner
*Develop lasting relationships with customers

Project Assistant at Lifestyle Networks Pvt. Ltd
  • India - Mumbai
  • July 2006 to August 2007

*Assisted the Projects Manager in successfully carrying out critical projects like
*WiFi Ahmedabad: A Project aiming to make a part of the city WiFi
*Making a part of South Mumbai WiFi enabled
*Maintained MIS and other critical documentation for every project
*Assisted with setting up meetings between clients and show manager
*Ensured that company databases consisting of client contact listings are compiled and accurately entered using Excel. Updating old company database
*Troubleshooting any emerging problems in the project. Conducted pre and post project evaluations and report on outcomes

Education

Master's degree, Business And Marketing
  • at Thakur Institute of Management Studies & Research
  • June 2013

MBA in Marketing with a focus on International Business

Higher diploma, Software Engineering
  • at National Institute of Information Technology
  • August 2010

Software Engineer & Web Development

Bachelor's degree, Accounting & Finance
  • at Mumbai University
  • June 2008

Bachelors in Commerce with detailed study in areas of Accounting, Finance, Banking & Economics

Specialties & Skills

Business Development
Social Media Marketing
B2B eCommerce
Digital Marketing
Marketing
CUSTOMER RELATIONS
MARKETING
ADVERTISING
BRAND MANAGEMENT
E-COMMERCE
MANAGEMENT
MATERIALS MANAGEMENT

Languages

Arabic
Intermediate
English
Native Speaker
Hindi
Expert
Urdu
Expert
Marathi
Expert
Malayalam
Expert

Training and Certifications

Google Digital Marketing (Certificate)
Date Attended:
May 2020
Accentrure Digital Marketing (Certificate)
Date Attended:
April 2020
Google Analytics (Certificate)
Date Attended:
October 2020
Valid Until:
October 2023