Rozana Hafez, HR Consultant - Assessor - Trainer

Rozana Hafez

HR Consultant - Assessor - Trainer

GICG

Location
Egypt - Cairo
Education
Master's degree, Human Resources
Experience
19 years, 4 Months

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Work Experience

Total years of experience :19 years, 4 Months

HR Consultant - Assessor - Trainer at GICG
  • Egypt - Cairo
  • My current job since July 2022

• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
• Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
• Built HR consulting capabilities focused on clients undergoing organizational change and development.
• Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
• Participated on local and organization-wide committees that focused on projects that moved organization forward and towards meeting strategic goals.
• Assessed client feedback and delivered information to management for corrective action.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
• Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
• Applied facts and analytics to understand trends and develop solutions to positively impact organization.
• Assessment Center participation not limited to ( EBI: Egyptian Banking Institute - National Bank of Egypt - Misr Bank - Etisalat..etc).
• Trainer & Coach in both public & customized programs.

Head of Rewards & Talent Management &HR planning at Tanmeyah ( EFG hermes sub.)
  • Egypt - Cairo
  • My current job since February 2018
Rewards and Talent Management Consultant at Agriculture Bank of Egypt
  • Egypt - Cairo
  • October 2020 to January 2022
HR Consultancy Manager at JOBMASTER Group
  • Egypt - Cairo
  • July 2013 to January 2018

•• Partnered with several organisations and successfully delivered results in crafting human resources philosophy and reward strategy, strategic rewards competitiveness review and design (including development of job evaluation systems and trainings, as well as base and variable pay programs).
• Managing all HR Surveys including: Salaries & Benefits, Employee Engagement, KPIS …etc.
Sample Clients (Customized): EHAF - ITIDA - Nestle - Danone - Redcon.
• Responsible on delivering a best fit HR solutions for our clients through:
o Managing HR Planning, Talent Management & Job Evaluation - Compensation & Benefit projects.
▪ HR planning & functions’ infrastructure setup.
▪ Talent Management programs.
▪ Rewards Management programs.
Sample clients: Richbake - Edita - Delta Specialities - Talaat Moustafa Group -Sphinx Glass - Orascom Construction- NCBISchool- Smart Village School - Clorox - Coveris - Egyptian Steel - Orange - Etisalat - ASEC - ASCOM - Esmalia Poultry - BarQ - Ahl Misr - Cairo 3A - El Mostakbal - IFFCO and many others
o Assessment centers participation not limited to (EBI- National Bank of Egypt - Vodafone - Ezz Steel - Suez Cement - Etisalat... etc).
• Instructor & Assessor in Learning & Development Function.
• Development project:
o Benefit Survey automation
o Developing new methodology for Salary Survey & developing new system
o JET “JOBMASTER evaluation tool” and working on its automation.
o Introduced new reporting set-up for the Engagement Survey.

Consultant & Instructor at Freelance Consultant & Instructor
  • Egypt - Cairo
  • April 2013 to July 2013

* HR consultant for :
Developing Organization Structure.
Developing Job Profiles and training HR team on how to develop the and update it.
Building Performance Management System, including workshop on how to develop SMART objectives.

* HR Instructor:
Delivery and sometimes developing the material for HR diploma in ( AUC - Brilliance )

HR Sr. Head at NOOR
  • Egypt - Cairo
  • September 2012 to February 2013

" Handling the recruitment, compensation & benefits, performance management and training functions "

Introducing the PMS through enhancing the below :
Launching, monitoring and analysing the pErformance appraisal program.
Developing and recommending new policies to promote objective performance evaluation system.
Building different incentive scheme scenarios, for choosing the best aligning with company's strategy .
Develop org. Changes in order to promote teams efficiency.
Provide support to managers and supervisors re the PM process and objective setting.
Review job descriptions, in order to develop accurate job grading structure " using job master grading tool"
Preparing salary structure and recommending compensation adjustments based on equity
Responsible on annual HR plan reports .
Generate new recruitment channels, in order to find best fit candidates
Execute interviews, and coordinate with department heads for technical evaluation.
Perform recruitment status reports along with analysis to identify, best possible sources.
Develop training plan for execution, prior to implementing PA as a start to work on areas of development across the board

HR Section Head at RAYA Group
  • Egypt - Cairo
  • February 2007 to August 2012

“Joined as HR coordinator C&B @RayaTrade, career engancement took place upto HR supervisor, where @Raya Smartbuildings i used to be responsible on all HR functions .Finaly Raya Contact Center, incharge of the recruitment and its related analysis &audit issues
OD
•Developing and finalizing the job grading structure as per “Watson Wyatt” guidelines
•Evaluating job positions across the business line
•Preparing the salary structure and recommending compensation adjustments based on the grading and job evaluation process
•Monitoring the organization’s salary structure and benefits provision to ensure a balance between control of costs and attracting and retaining staff
. Implementing the Merit increase within budgetary limits, according to approved pay policies and employee’s performance
•Preparing all the statistics that might be needed concerning salaries and benefits
•Preparing the annual business plan reports
Payroll & Personnel
•Supervising auditing the monthly payroll transactions; ensuring that the company's rules of eligibility are followed
•Review and direct monthly payment of social insurance and salary taxes
•Supervising the personnel workflow and the maintenance of personnel records
•Monitoring the Accuracy of history of employee data on the HR System
Performance Management
•Analyzing and monitoring the management by objectives system (e.g.: Monthly & Quarter Objectives)
• Analyzing and monitoring the annual performance appraisal program
•Developing and recommending new policies and procedures to enhance the performance management program.
•Ensuring all objectives are settled & communicated to employees
•Preparing quarter and annual performance analysis based on the MBO system
•Providing supports to managers and supervisors regarding the performance management process and objectives setting for their subordinates
Recruitment&Training
. Follow up Alan coordinate with external parties to meet planned objectives.
Report monthly .

HR Assistant at LEONI Wiring Systems
  • Egypt
  • January 2006 to January 2007

• Developing and generating HR statistical reports
• Issuing HR periodical reports (e.g.: Turnover Analysis Report)
• Implementing initial screening and interviews for candidates
• Making selection recommendations for departmental management
• Conducting exit interviews
• Assisting and supporting departments in problem solving

Administrator Assistant (HR Asst.) at International Business System
  • Egypt
  • May 2005 to December 2005

• Prepare memorandums outlining and explaining administrative procedures and policies to employees
• Staffing - work & job analysis, recruitment & selection
• Preparation of job description, offer for new employees.
• Monthly associates' payroll and benefits computation.
• Implementing the recruitment operation.
• Responsible for the HR and administration function of the group.
• Management of employee relations & new candidates' orientation.

Operation Managemenet Assistant at Ibn Sina Laborex
  • Egypt
  • March 2005 to April 2005

• Provide the department with administrative support/clerical services including typing of bilingual scripts using personal computers.
• Contract preparation and negotiation of some aspects of agreements for office equipments.
• Provide a filing system to facilitate retrieval of information when required
• Coordination of all general office activities such as maintenance, office supplies, utility payments, office equipment maintenance and repairs.
• Monthly associates' overtime and incentive scheme.
• Prepare memorandums outlining and explaining administrative procedures and policies to employees.
• Follow up on day-to-day correspondence and communications.
• Directs preparation of records such as notices, minute, and resolutions of board meetings.

Customer Care Agent at Vodafone
  • Egypt
  • September 2003 to November 2003

◘ Filtering customers data.
◘ Calling customers.
◘ Gathering data.
◘ Accepting complains.

Education

Master's degree, Human Resources
  • at ESLASCA
  • March 2013

The major specialization was in Human Resources and the final research delivered was discussing the " Impact of stress on performance".

Diploma, Human Resources Management
  • at American University in Cairo
  • July 2007

Diploma includes: Human Resources Global Management, Recruitment and Staffing, Employee development and training, Compensation & Benefits, Performance Appraisal, Wages and Salaries, Human Resources Information System, Employee Health & Safety, and Labor & Social Security Laws.

Bachelor's degree, Accounting & Financial Management
  • at Ain-Shams Univresity
  • July 2004

Faculty of Commerce ( English Section)

High school or equivalent, Mathematics,Business
  • at Education Home
  • July 2000

IGCSE Certificate.

Specialties & Skills

HR Consulting
Performance Analysis
HR Budgeting
Compensation
Job Evaluation
People Assessment
Coaching
Planning
Microsoft Office

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certified Assessor (Certificate)
Date Attended:
June 2018
Professional Certified Trainer (Certificate)
Date Attended:
May 2013
Valid Until:
June 2013