Rozellah Mae

Streamlined inventory management by digitalizing manual records into an organized Excel system, improving
accuracy, tracking, and overall efficiency for the team.
Supported daily sales operations by maintaining accurate stock levels, identifying discrepancies, and ensuring timely
replenishment of products.
Delivered excellent customer service by understanding customer needs, providing product recommendations, and
resolving concerns promptly and professionally.
Assisted in improving workflow efficiency by introducing simple tools and processes that reduced time spent on
manual tasks.
Built positive customer relationships to enhance satisfaction, encourage repeat purchases, and support sales
targets.
Collaborated effectively with team members to ensure smooth store operations and consistent service quality.
Met and exceeded monthly sales targets through strong product knowledge and customer engagement.

Managed daily office operations and administrative support for project managers and site engineers.
Coordinated with engineers, suppliers, and clients.
Prepared correspondence, reports, invoices, contracts, and project documentation.
Communicated with clients, vendors, and government offices regarding project updates and documentation.
Monitored office supplies and coordinated purchasing as required.

Promoted and sold Fairy Skin Sunscreen and other skincare products to customers in a retail environment.
Recommended products based on customer skin concerns and preferences.
Marketed skincare products through social media and direct customer communication.