Waitress
Americana Food Company
Total years of experience :1 years, 5 Months
Greet the customer entering the establishment in a friendly manner. Take detailed orders from the customers.
Responsible for the service of beverages to the guests in a friendly and courteous manner.
To provide efficient and courteous service to the guests leading to total guest and company’s satisfaction.
To check all glasses, crockery and other items needed before putting them in use and be responsibly minded.
To ensures that all items required for the set-up of each table are clean, unspotted and in place.
To respect Superiors, address him/her with the due titles, cooperate unselfishly, and be a good team worker.
To be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair.
To make sure that all beverages are according to menu and list specifications, properly presented.
To listen to guest complaints. Rectify wrong doings and any guest demands.
Collect payment from customer after they are done and return all.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amount is correct and that there is adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Establish or identify prices goods, services or admission, and tabulate bills using calculators
Resolve customer complaints.
Answer customer’s questions, and provide information on procedures or policies.
Dealing a good relation to co-workers.
