Assistant Sales Manager
LogiPoint Co
Total years of experience :10 years, 5 Months
- Assist in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
- Handle complaints from customers
- Create reports, analyze and interpret data, like revenues, expenses and competition
Responsibilities:
- Responsible for securing new customers, and maintaining and developing existing accounts.
- Meet and exceed target set in terms of contributing and generating revenue for the department.
- Conduct and report minimum number of sales leads set by the management and transform a minimum of those into revenue
generating business.
- Maintain records of customer details / sales visits in the Orient.
- Identify potential customers and register opportunities in Orient; relentlessly pursue realization of such opportunities leading to
revenue for the company.
- Regularly visit existing accounts validating our service levels and develop new revenue streams.
- Negotiate with the accounts as per price guidelines given, looking to maximize profits.
- Follow up on customer communications in a timely and professional manner.
- Support Customer Service and work closely with Operations and Documentation on the execution of customer service contracts.
- Promote the services and products of all entities, and coordinate sales efforts with other department sales.
- Assimilate market information and take part in the overall business development through weekly / monthly sales meetings.
- Follow up with clients for out standing supported by the Finance Controller.
- Interact with customers and ensure reliable service has been delivered.
- Warehouse monitoring and interfere with data analysis.
- Supporting clients in order to maintain workflow smoothly.
- Delivery best in class customer service to our
customers at all times.
Interact with our customers in arranging their
international shipments, pro-actively monitor
shipment in-transit and keep customer appraised with
regards to arrival times, delays or transit issues and
help to ensure we meet or exceed customer
expectations at all times.
- Ensure all communications are professional, timely and
appropriately handled using the best medium, for both
internal and external correspondence.
- Ensure all documentation is supplied in a timely
manner to customer and/or broker for customs
purposes.
- Ensure all customers standard operating procedures
are followed
• Master from Suny Maritime College- United State New York, and still , major in International Transportation Management. May 2015
• Bachelor from King Abdul-Aziz University, Marine science 2010 Majored in Port & Marine transportation.