Rucha نيخادي

 Job Purpose:-

To act as a trusted advisor and internal consultant to Senior Leadership on human capital management matters alongside HR Business Partner. Understand the business units’ commercial strategy, activities and needs and connect them with specialists from the HR Division to provide specific HR solutions. Focus on strategic HR strategies and practices that support robust business growth, reinforce a culture of performance and are in line with HR policy.

 Key Accountabilities:-

 Consultancy role - Effectively partner with senior management by providing professional and strategic advice in line with the Company Policies and Legal requirements

 Performance Management - Provide advice and assistance on the performance evaluation and performance development planning process

 Devise and drive HR strategy in accordance with the business strategy through Centers of Excellence e.g. Recruitment, L&D, Remuneration & Policies, etc.

 Act as a support and coach to the division leaders and management and encouraging managers to think strategically, to consider the impact of changes on the organization and how to best make use of people to achieve success.

 Organizational Design - Ensure that the organization is appropriately designed to deliver organization objectives in the short and long-term and that structural change is effectively managed.

 Resourcing & Talent Planning - Ensure that the organization actively manages an appropriate balance of resources to meet changing needs, the short and long-term ambitions of the organization strategy and to create competitive advantage. Identify talents and high performers and ensure they are managed effectively.

 Learning & Talent Development - Ensure that people at all levels of the organization possess and develop the skills, knowledge and experiences to fulfill the short and long-term ambitions of the organization and that they are motivated to learn, grow and perform.

 Employee Relations - Act as a support and coach to managers to ensure that the relationship between the organization and its employees is managed appropriately within a framework of organization practices and policies to manage risk and achieve business performance.

 Employee Relations - Plan and conduct HR Clinics

 Recruitment - Interview and select internal employees and Implement staff movements like upgrades and budget transfers

 Accountable for monthly strategic HR updates to senior management

 Employee Disciplinary and Investigation - Manage and resolve employee relations issues in conjunction with the unit heads and line manager

 Ensure the compensations and benefits process are transparent and clearly understood by management and employees and are kept up to date

 HR Representative on disciplinary, grievance, and appeal hearings to appropriate levels

 Conduct Exit Interviews

 Highlights:-

 Credited for a professional and engaging approach to mentoring and leading junior HR professional, increasing individual capabilities and alignment to HR Advisory roles.

 Credited for approachable, professional, and proactive approach in administrative support which improved service outcomes and enhanced relationships

To provide professional Human Resources support to the Manager Human Resources and contribute to the development and implementation of the HR strategy in all areas of recruitment, organizational design, retention and reward and employee engagement. The key responsibilities of this role are to support and provide guidance, advice and coaching to line managers on all HR policies, procedures and processes.
Accountabilities:-
• Communicate company policies, procedures and processes to the business.
• Facilitate and assist with providing training on key HR and management skills to the business.
• Advise managers on the developing of job descriptions and coordinating the approval to recruit.
• Provide assistance in monitoring employee performance through development plans and reviews.
• Prepare the documentation for changes of employment or salary increases which don’t involve the Recruitment Department
• Assist with specific HR related projects and participate in functional and cross-functional initiatives to build a high-performing organization aligned with the business strategy and leadership goals.
Projects:-
 Assisted to run the Assessment center for the restructure of a department - Customer Contact Centre
 Staff Requisition Automation
 Reconciliation of job titles of the HR Department
 Mentoring - SMA process
 Run HR Clinics for In-Flight Services
 Assisted with developing the policy manual for Internship Program for IT Department
 Assisted in manpower budgeting and organization design for the HR Department

HR Officer Business Support, Qatar Airways 14 Aug '11 till date

Job Purpose: To provide professional Human Resources support to the Manager Human Resources and contribute to the development and implementation of the HR strategy in all areas of recruitment, organizational design, retention and reward and employee engagement. The key responsibilities of this role are to support and provide guidance, advice and coaching to line managers on all HR policies, procedures and processes.
Accountabilities:-
• Communicate company policies, procedures and processes to the business.
• Facilitate and assist with providing training on key HR and management skills to the business.
• Advise managers on the developing of job descriptions and coordinating the approval to recruit.
• Provide assistance in monitoring employee performance through development plans and reviews.
• Prepare the documentation for changes of employment or salary increases which don't involve the Recruitment Department
• Assist with specific HR related projects and participate in functional and cross-functional initiatives to build a high-performing organization aligned with the business strategy and leadership goals.
Projects:-
✓ Assisted to run the Assessment center for the restructure of a department - Customer Contact Centre
✓ Staff Requisition Automation
✓ Reconciliation of job titles of the HR Department
✓ Mentoring - SMA process
✓ Run HR Clinics for In-Flight Services
✓ Assisted with developing the policy manual for Internship Program for IT Department
✓ Assisted in manpower budgeting and organization design for the HR Department

Recruitment Coordinator, Qatar Airways 7 Dec '09 - 13 Aug '11

Job Purpose: To support the recruitment team for designated areas; ensuring vacancies are filled with capable and competent employees. This covers all aspects of recruitment including writing /gaining approval for Staff Vacancy Notices, short listing applications, arranging interviews, candidate correspondence and queries and conducting interviews.
Accountabilities:-
• Responsible for posting advertisements, dealing with large volumes of applications and managing these on the recruitment system, through to responding to applicants and organizing interviews.
• Review applications from a variety of sources and effectively shortlist them; handle pre-selection interviews and trade tests with Section Heads; arrange for the final interview panel
• Responsible for all interview logistic arrangements for candidates, to include but not limited to, scheduling interviews, arranging air-tickets, confirming hotel reservations, local transportation, and 'Al MAHA' Services. Follow up with Administration Service/Outstation/Staff Travel/Ground Services to arrange visa/tickets.
• Maintain records/database for holding pool and ensure necessary reference checks are done prior to inviting candidates for interviews.
• Conducting skills tests, phone interviews & personal interviews.
Achievements:-
✓ Designed templates and records to plan logistics for Recruitment Services
✓ Recognized as highest multitask performer amongst the pool of coordinators
✓ Promoted to HR Business Support Officer role

SUMMER PROJECT: