Customer Services Officer
HAMMER AND TONGUES AUCTIONEERS
Total years of experience :10 years, 5 Months
Organisation Name HAMMER AND TONGUES
Organisation Profile Auctioneer, Real Estate, Autoworld, Moneylenders
Job Role
To find new clients, maintain customer business relationship with existing clients, and administration, as well as business development
Work Description
• Responsible for maintaining business relationship with clients, such as managing company client auctions.
• Administration work such as filing, receipting of goods and vehicles, and inputting into the system, invoicing of goods and vehicles.
• Creating and maintaining Business development opportunities.
• Drawing up weekly and monthly reports on Customer Service and Business Development.
• Ensuring that management requirements are met by employees, such as cleanliness of company premises.
Designation: Accounts Receivable /Debtors Clerk From October 2007 To March 2008
Organization Name: AT THE READY WHOLESALERS (Better known as Power Sales)
Organization Profile RETAIL COMPANY (with over 100 shops in Zimbabwe and a subsidiary of Pep Stores South Africa)
Job Role: To ensure debtors' accounts are up to date, reconcile them monthly, communicate with clients and other branches within Zimbabwe. Prepare daily requisitions and banking.
Location: Zimbabwe
City: Bulawayo
• Possess effective communication skills
• Good team player and ability to handle multiple tasks
• Goal oriented and ready to take initiatives
• Ability to work in a target based environment
• Responsible for collecting due payments from different customers
• Assisted senior accountants in receiving and verifying documents and recorded data according to the procedures of the company
• Assisted in preparing budgets
• Identified mislaid funds and unpaid bills
• Processed accounts payable and receivable by comparing invoices and examining income tax
• Responsible for journal entries on a monthly basis
• Handled special projects
• Managed over 100 shop accounts receivable while working directly with the Accounts Manager.
• Doing banking on a daily basis, for example making RTG's
• Updating of cashbooks and Petty Cash Vouchers for several shops
• Managing payments for Electricity Bills for all 100 of the Power Sales branches in Zimbabwe
• Managing payments of creditors, such as water and telephone bills
• Printing and inputting creditors' cheques.
• Filing of cheque requisitions, invoices and bills.
• Capturing of invoices.
• Knowledge of basic operating systems like Microsoft Word, Excel, Access, PowerPoint, Internet Explorer and Sage AccPac.
Career Level: Customer Services Officer