Executive Assistant
Dar Edrak Marketing Management
Total years of experience :17 years, 2 Months
*Responsible for efficient handling of all administration works, reporting directly to the managers and CEO.
*Managed complex calendars, arranged for meetings, appointments, and travel arrangements.
*Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
*Improved quality of operations and consistency by implementing company performance and operation procedures.
*Negotiated the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with purchasing policies and budgetary restrictions.
*Supervised the maintenance and alteration of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities.
*Developed, implemented, and administered departmental office systems and procedures.
* Provided high-level administrative support by managing operations, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
* Planned, organized, and coordinated departmental events including corporate meetings and offsite training and development initiatives consistently delivering results on time and within established budgetary guidelines.
* Responsible for properties and household management (Villa's and Apartments) across Dubai, Africa, and Asia while travelling monthly to conduct site audits: properties construction and interior designing.
* Managed property projects, and acted as the main point of contact for all household items; including managing suppliers, liaising with interior designers, managing household works/repairs.
* Performed general office duties, such as ordering supplies, maintaining records, managing database systems, and performing basic bookkeeping work.
* Developed and implemented effective general administrative procedures and processes to drive continuous improvement in terms of efficiency and effectiveness.
* Prepared, compiled, and submitted structured reports, presentations, and correspondence with maximum accuracy and minimum time consumption.
* Took an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding and training process of new associates.
*Supervised and led office administrative operations and delivered excellent customer service at all times.
* Managed office expenses to stay within allocated budget; participated in the development, and implementation of departmental policies and procedures, and served as a liaison between senior management, clients, colleagues, and vendors to streamline the flow of information.
* Maintained files and branch records in accordance with company policies to ensure compliance with regulatory agencies.
* Drafted, reviewed, and managed property lease agreements and negotiated effective rates on new and renewals.
* Maintained accounting records for select financial statement areas and assisted with various recurring and month-end accounting functions including checking payroll, processing DEWA and Etisalat / Du bills, chasing outstanding debts, and achieving debt collection targets.
* Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
* Administered multiple HR functions, such as manpower planning, keeping employees’ passports, updating renewal system for staff visas, responding to vendor applications, and managing staff rotas.
* Provided work direction, cross-training, and guidance to office personnel to ensure efficient office operations and adequate office coverage at all times.