Rudolf DSouza

Operations Team Leader at independent food company

• Qatar - Doha
• My current job since November 2021

Restaurant supervisor at Prainha resort by the sea

• India - Goa Velha
• January 2022 to June 2022

 Always greet and welcome guests promptly in a warm and friendly manner.
 Assist guest with table reservation.
 Assist guest while seating.
 Ensure guest are serviced within specified time.
 Able to answer any questions regarding menu and assist with menu selections.
 Record transaction / orders in Point of Sales systems at the time of order.
 Check with guests to ensure satisfaction with each food course and beverages.
 Take an active role in coaching and developing junior staf

Restaurant Supervisor at The Venus express

• Oman - Muscat
• September 2019 to October 2020

 Managing restaurant staff's work schedules.
 Checking in on dining customers to enquire about food quality and service.
 Cooperated with the sales staff to discuss and implement sales strategies to improve occupancy
levels and revenues.
 Reviewing customer surveys to develop and implement ways to improve customer service.
 Resolved customer complaints, and anticipated potential problems by reviewing and monitoring
operational issues, business flow, and associate performance.

Restaurant Supervisor at The Fusion Kitchen

• India - Mumbai
• November 2017 to November 2018

Taking staff training. Updating duty roster receiving raw products .briefing the staff.

senior waiter at THE OCEAN PEARL. UDUPI

• India
• November 2016 to November 2017

waiter at INDRANI AMRUTH PALACE

• India
• September 2015 to September 2016