store manager
Bijoli Grill
Total years of experience :21 years, 10 Months
• Coordinating daily restaurant management operations.
• Ensure to deliver superior food and beverage service and maximizing customer satisfaction.
• Responding efficiently and accurately solve restaurant customer complaints.
• Oversee all stock(Temperature Control), inventory, waste control, check kitchen production & freshness.
• Manage LPO, Receiving Vendors & Delivery.
• Check personal hygiene, Food Safety, work safety & maintenance.
• Maintain discipline, roster, Leave & shifting.
• POS, Petty Cash & Daily expenses.
• Prevent problem & Trouble shooting.
• Warning letter and reporting (DSR) to operation manager
Planning & Budgeting & Management operations.
Oversaw day to day sales, services, customer relationship building.
•Over saw stock, inventory, waste control, check kitchen production & freshness
•Over saw inventory of dry & cold store, wine & spirit.
•LPO, Receiving & Delivery.
•Check personal hygiene, Food Safety, work safety & maintenance
•Maintain discipline, roster, Leave & shifting.
•POS, Petty Cash & Daily expenses.
•Prevent problem & Trouble shooting.
•Warning letter and reporting DSR to operation manager
Planning & Budgeting & Management operations.
Oversaw day to day sales, services, customer relationship building.
•Over saw stock, inventory, waste control, check kitchen production & freshness
•Over saw inventory of dry & cold store, wine & spirit.
•LPO, Receiving & Delivery.
•Check personal hygiene, Food Safety, work safety & maintenance
•Maintain discipline, roster, Leave & shifting.
•POS, Petty Cash & Daily expenses.
•Prevent problem & Trouble shooting.
•Warning letter and reporting DSR to operation manager
Supervised daily sales & the events of pre scheduled food order to deliver & arrange setup ready before the event starts with the help of other staff. And collect cash & service equipments after end of the event.
•Oversaw day to day sales, services, customer relationship building.
•Over saw stock, inventory, waste control, check kitchen production & freshness.
•LPO, Receiving & Delivery.
•Check personal hygiene, Food Safety, work safety & maintenance
•Organize office transitions from paper invoice into office quick book.
•Provide marketing support for marketing department
•Prepared D.R. for Central Kitchen & 18 out lets, made delivery ready & sent to outlets into drivers, Prepared Delivery Receipt, Store inventory for Dry, Consumable, Fridge, chillers & Ware House .
•Received Decoration, Electric items, Dry store, Consumable, Fish/Meat & Vegetable/Fruit items from the suppliers as per LPO
(D)
Worked as a Data controller, Carry out Exit-Entry process, Prepare Exit permit on line, Business Visa processing/renewal/tracking . Air ticket booking, Annual vacation & Emergency leave for staffs & Hotel booking for guest. Staff Personal file maintain, Scrutiny, update, Data Control & Employees’ evaluation process.
Outbound international call centers (tech-support) worked as a customer service/support associates for software updates, sales & services.
•Randomly took calls to the target clients for Window’s software update, sell new software’s technical support as weekly & monthly business targets.
•Trouble shoot billing disputes, service interruptions or cut offs, repair technician delays & no show equipment malfunctions.
• I consistently met my call-volume goals, handling an average of 30-35 genuine calls out of 300 to 350 random calls per day & received incoming service call
Maintained personal files, data entry, Store receiving files, Inventory files, Requisition file etc.
•Distributed Stationary, Phone cards & other essential amenities.
•Solved salary issues, head count, maintained roaster & discipline.
•Over saw Stock, inventory and print out daily menus.
(G)
Demonstrated Insurance product for sales & meet weekly sales target.
•Launce new policy & described key feature of the policy.
•Data entry in regular basis, maintained discipline in the floor.
•Recruitment & training for the fresher
Worked as a cashier & maintained petty cash.
•Maintained discipline in the floor, regular data entry and over saw month end inventory.
(I )Assistant
12.2003.
• Daily counter sales, prepare cocktail & mock tails.
• Daily stock maintains, excise book keeping and maintain inventory of beverages (juice, cold drinks), wines and spirits.
History of Indian Music, Western Music & applications.
Arts graduate in English, Political Science, Education & elective English. Two years degree course.
Spoken art, communication & Information Technology