Rukhsana Yaqoob, HRBP

Rukhsana Yaqoob

HRBP

MAF Carrefour Pakistan

Location
Pakistan - Lahore
Education
Higher diploma, Organizational Behavior And Human Resources
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

HRBP at MAF Carrefour Pakistan
  • Pakistan - Lahore
  • January 2021 to July 2022

• Provide Leadership and expertise for following Human Resource Functions, Employee relations, compensation, employee engagement, training, leadership development and organizational changes.
• Maintain knowledge regarding trends in human resource management including policies, practices and legislation.
• played an integral role in evaluating compensation and performance, created recommendations to drive higher productivity.
• Analyzed trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Manage and resolved complex employee relations issues. Conducted effective, thorough and objective investigations.
• Developed contract terms for new hires, promotions and transfers.
• Assist Corporate Management with expatriate assignments and related HR matters.
• Provided guidance and input on business unit restructures, workforce planning and succession planning.
• Identified training needs for business units and individual executive coaching needs.
• Participated in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives have met.
• Maintain in-depth knowledge of Labor & legal requirements related to day- to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/ required.

Head of Total Reward at MAF Carrefour Pakistan
  • Pakistan - Lahore
  • January 2016 to December 2020

• Lead the implementation of comprehensive rewards strategies, and programs including work/life balance programs.
• Managed Payroll Operations (including all joining and end services benefits), Health & Life Insurance for Local & Expatriate employees.
• Strategically assessed the effectiveness of on-going programs in achieving organizational objectives; identified best practices and benchmarks; developed recommendations for modifications to align to HR strategy and business goals.
• Developed and coordinate communications strategies and activities designed to educate and inform employees about total rewards.
• Coordinate with vendors for contracts to ensure maximum value of services is being delivered by them.
• Responsible on appropriate total reward packages to recruit and retain talent.
• Prepared annual budget for total rewards and manage expenditures related to benefit programs.
• Prepared forecast of staff cost, Analyzed and benchmark with prior cost trends.
• Communicate actively with Finance, HR, other departments & Corporate Total Reward Team to review cross-departmental impacts and reconciliation of data.
• Maintained the data in accordance with the company’s record, retention policies and procedures, federal laws and regulations.
• Maintained confidentiality of work-related issues, records and company information.
• Completed special projects, like Mercer Salary Survey, Implementation of Minimum Wages (Categorically).

Payroll Manager at MAF Carrefour Pakistan
  • Pakistan - Lahore
  • September 2013 to December 2015

• Implemented, maintained, and payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions.
• Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes.
• Prepared and maintained accurate record and reports of payroll transactions.
• Implemented Succession Planning & annual increments.
• Helped the enlargement and implementation of staffing structures and change initiatives to ensure alignment with corporate models and organizational objectives.
• Assist Country Human Capital Manager in short- and long-term strategies to support organizational objectives, as well as developing and managing staff cost budgets.
• Assist & Coordinate with Country HC Head in his day-to-day operational tasks.
• Evaluate developed and modified HR policies, programs and benefits

HR Supervisor at MAF Carrefour Pakistan
  • Pakistan - Lahore
  • August 2010 to September 2013

• Plan, Design and implemented human resource policies and procedures in coordination with HR Manager.
• Lead the HR Managers in vertical expansions of all hyper and supermarkets. Mainly involved in automation of process i.e. Persis, HCMS, SAP & Jira Application implementation.
• Ensure to submit quality budget and forecast in order to deal HR and Financial responsibilities effectively.
• Verify and validate payroll of all business units in Pakistan and carry out regular audits to ensure its accuracy.
• Ensure Alignments of procedures in accordance with the delegation of Authority.
• Lead the project of revision of grading structure in the company in-line with new compensation and benefits strategies.
• Responsible to determine the wage rates and develop/ modify pay scale. Assist HR Manager in planning and preparing monthly & Annual headcount reports, organization charts and other necessary reporting documents.
• Lead and manage the overall leaves and attendance function of the organization.
• responsible to prepare all the letters related to disciplinary rules and procedures of the organization

Payroll Executive at NLI Private Limited
  • Pakistan - Lahore
  • November 2007 to July 2010

• Managed the recruitment and all joining formalities.
• Preparations of Payroll of over 1300 outsourced staff of “Abu Dhabi Group” (Warid Telecom & Bank Afalah Limited, Taavun (Pvt.) Limited & Bank Alfalah Guest House. Also prepare their final settlements.
• Monitor business and its activities to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
• To draw the strategies and planning weekly on the basis of current and past performance to cater business activities and helps business to grow.
• Ensures staff performance, quality, productivity and attendance standards are met; posts statistics as appropriate.
• Maintaining and preparing accounts and management information.

Administrative Assistant at Microtech Industries Pakistan Private Limited
  • Pakistan - Lahore
  • February 2006 to August 2007

• To manage & execute all the HR issues, related to:
• Worked as Liaison between company regional offices & intermediaries Daily update Company Oracle Maintained Software for Received Products Dealt with Cash Management System
• Follow up on Product Recoveries Documentation in charge

Education

Higher diploma, Organizational Behavior And Human Resources
  • at SHRM
  • September 2019
Bachelor's degree, Ecnomics
  • at Punjab University
  • August 2003

Passed in First division.

Specialties & Skills

Compensation Planning
HR Budgeting
Succession
Insurance Planning
Payroll Management
Mercer Salary Survey
Health / Life Insurance Planning
Payroll Management
Staff Costing and HR Budget
Compensation Management
Organizational Development
Human Resource Management

Languages

English
Intermediate

Memberships

SHRM
  • Student
  • March 2020

Training and Certifications

Leadership Trainings (Training)
Training Institute:
IN house Training
Date Attended:
December 2019

Hobbies

  • Reeding Books