Collection Officer
Bank Alfalah
Total years of experience :14 years, 1 Months
Collection of credit cards.....
(i) Settlement
(ii) SBS
(iii) Cancellation and activation Of Credit Cards
(i) Prospecting
(ii) Greet the Customer
(iii) Sale a Insurance plan to customer
(iv) Partial and full surrender of customer's plan
(v) Persistence
(vi) Renewal of customer's plan
(vii) Endorsement
• Daily visit at least 50 shops, to give awareness retailers about services and products.
• Working twice in a week in different area on Stall Activities.
• Ensure required level of service for all task assigned.
• Other responsibility may also be assigned from time to time.
1) Change of sim
2) Recreation of expired numbers
3) Mnp (network changing)
4) Vas (upselling)
5) Sale out a new connection