Rupali Shah, Training Manager

Rupali Shah

Training Manager

Alliance Insurance

Location
United Arab Emirates - Dubai
Education
Diploma, Operations
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Training Manager at Alliance Insurance
  • United Arab Emirates
  • My current job since March 2017

Training and Business Development

Head Operations at ITWS- Dubai
  • United Arab Emirates
  • March 2016 to February 2017

Head Operations - Supply chain

Senior Manager at Parekh integrated Service Pvt Ltd
  • India - Mumbai
  • January 2012 to January 2016

My expertise are:
Operations Management (Current employed as Head Operations for a 3PL)
Training and Quality Management
Transition Management (Successfully set up a contact center in my existing managing 13 line of Business pan india generating a revenue of 100+ Crores)
Cost Management
Logistics Management
People Management
Customer Service and Delivery Management.

Assitant Manager Training at Serco
  • India
  • August 2010 to January 2012

Training and Quality

Team Leader at Effort Bpo
  • India
  • January 2010 to August 2010

Training

Trainer and Auditor at Wipro ltd
  • India
  • April 2005 to January 2010

Training and Development

Education

Diploma, Operations
  • at ITM
  • January 2016

In Progress

Diploma, Management
  • at Mumbai University
  • April 2003

NA

Specialties & Skills

Service Delivery
Operations Training
Service Operations
quality management
Training Management
Process improvement
Service Delivery
Soltuion Designing
operations management

Languages

English
Native Speaker
Hindi
Native Speaker
Gujarati
Native Speaker
Marathi
Native Speaker

Training and Certifications

Six Sigma (Training)
Training Institute:
yellow and green belt
Date Attended:
April 2008
Duration:
108 hours

Hobbies

  • Reading