Sales And Customer Service Staff
Emirates Airlines
Total years of experience :11 years, 8 Months
works im Emirates airlines for customer services and sales making booking for tickets issuing tickets. doing amendement . handling all vip skywards customer espcially platimum members.
Working inbound and outbound tour operator.
hotel booking + flight ticket on sabre system
• Providing general and specific advice about different travel destinations
• Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met
• Making arrangements for transport, accommodation, tours, and activities
• Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements
• Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates
• Using the computer database to research information about hotel accommodation fares and hotel ratings
• Dealing with payments
• Performing general administration tasks
• Dealing with and documenting complaints in an efficient and diplomatic manner
• Planning and advertising different promotions
• Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues
• Evaluating customers’ holidays and issuing appropriate feedback forms
• Every now and then, tour operators travel abroad for research purposes
• Making presentations to travel groups
• Creating and putting up displays at trade shows
• Devise, arrange, and promote holidays and travel options, working with hotels, airlines and other transport companies for ground travel, in order to execute the arrangements.
• Providing general and specific advice about different travel destinations
• Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met
• Making arrangements for transport, accommodation, tours, and activities
• Providing general and specific advice about different travel destinations
• Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met
• Making arrangements for transport, accommodation, tours, and activities
• Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements
• Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates
• Using the computer database to research information about hotel accommodation fares and hotel ratings
• Dealing with payments
• Performing general administration tasks
• Dealing with and documenting complaints in an efficient and diplomatic manner
• Planning and advertising different promotions
• Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues
• Evaluating customers’ holidays and issuing appropriate feedback forms
• Every now and then, tour operators travel abroad for research purposes
• Making presentations to travel groups
• Creating and putting up displays at trade shows
• Devise, arrange, and promote holidays and travel options, working with hotels, airlines and other transport companies for ground travel, in order to execute the arrangements.
• Providing general and specific advice about different travel destinations
• Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met
• Making arrangements for transport, accommodation, tours, and activities
Department of spanish first Languages . Second language English Translation From Spanish to English
