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Ryan Chrissie Bilan, Reservation Officer

Ryan Chrissie Bilan

Reservation Officer

Big Berta Travel and Tours

Location
Philippines
Education
Diploma, Cosmetology
Experience
10 years, 0 Months

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Work Experience

Total years of experience :10 years, 0 Months

Reservation Officer at Big Berta Travel and Tours
  • Philippines
  • December 2010 to December 2012

Arranging flights, insurance and accommodation
Using a booking system to secure holidays
Collecting and processing payments
Advising clients on travel arrangements, e.g. visas and passports
Sending out tickets to clients
Keeping clients up to date with any changes
Dealing with complaints or refunds (not one of the perks, but someone's got to do it)
Documentations
Passporting Assistance

Receptionist at Monfort Seafood Bar and Grill (Seaside Mall of Asia)
  • Philippines
  • December 2009 to December 2010

Accompanying our Guest regarding our Services, Foods and Promos.
Helping our Guest and visitors in their needs.
communicating with them with Good Manners
Serving their foods
To provide prompt and courteous service to the customers of a restaurant, cocktail lounge or club

Reservation Officer at Sky Voyager Travel and Tours
  • Philippines
  • February 2004 to November 2009

Arranging flights, insurance and accommodation
Using a booking system to secure holidays
Collecting and processing payments
Advising clients on travel arrangements, e.g. visas and passports
Sending out tickets to clients
Keeping clients up to date with any changes
Dealing with complaints or refunds (not one of the perks, but someone's got to do it)
Documentations
Passporting Assistance

Sales at Avon Guimba Branch
  • Philippines
  • January 2003 to March 2004

Helping our Costumers in their Orders
Promoting them our promos
Promoting our New Products
Assisting new Members

Education

Diploma, Cosmetology
  • at Philippine Man Power Training Center
  • September 2008

Hair Cutting Hair and Make Up Manicure /Pedicure Footspa Hair Coloring Hair Rebonding Hair Spa All Hair Treatment

Bachelor's degree, Nursing
  • at La Fortuna Collage
  • June 2003
Bachelor's degree, Hotel And Restaurant Management
  • at Wesleyan University- Philippines
  • June 2002
High school or equivalent, High School
  • at Guimba National High School
  • June 1998

Dancer of The Year Class 2nd Honor Young Artist of the Year Mayor Boyito Scholarship Grant Achiever of the Year (1st Year) Achiver of the Year (3rd Year) Achiever of th Year ( 4th Year) School Loyalty Award

Specialties & Skills

Sales
+Endorse 2
Customer Service
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Computer Skills
+Endorse 2
Hotel Management
+Endorse 2
Restaurants Management
+Endorse 2
Attentive: To notice, pay attention to, careful attention.
+Endorse 0
Ambitious: Full of ambition, strong desire "to do" something.
+Endorse 0
Confident: Trusting, fully assured, belief, trust in yourself.
+Endorse 0
Adaptable: Able to adapt oneself to new surroundings; to make suitable change so as to fit new condi
+Endorse 0
Cooking Filipino Foods, but im willing to learn more
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Joining Beauty Pageants,
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Ability to Verbally Communicate with Persons Inside and Outside the Organization
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strong communication skills, time and project management, leadership skills
+Endorse 0
Hair and Make Up, Event Planner, Gown Designing
+Endorse 0

Languages

Filipino
Expert
English
Expert

Memberships

Guimba Gays Association
  • Muse
  • January 2007
Guimba National Dance Group
  • President
  • May 2000
Pasay Gay Association
  • Member
  • May 2009

Training and Certifications

Young Chef 2002 (Training)
Training Institute:
Wesleyan University- Philippines
Date Attended:
October 2002
Duration:
5 hours
Travellers Citizenship (Training)
Training Institute:
Sky Voyager Travel and Tours
Date Attended:
May 2007
Duration:
10 hours

Hobbies

  • Watching, Dancing, Beauty Pageant, Travelling, Cooking
    Ms. Gay Pasay 2010 Ms. Gay Guimba 2006 Ms. Gay Villamor 2010 Ms. Gay United Nation 2006 Dancer of the Year Ambassadress of Guimba Gays Associations Champion in Cook Fest in High School Talentadong Pinoy of Guimba
  • Watching T.V, Surfing The Net, Dancing
    Dancer of the Year Best Employee of the Year