Ryan Fernandes, Business Development Marketing Manager

Ryan Fernandes

Business Development Marketing Manager

Resolute Group

Location
United Arab Emirates
Education
Bachelor's degree, Commerce
Experience
15 years, 0 Months

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Work Experience

Total years of experience :15 years, 0 Months

Business Development Marketing Manager at Resolute Group
  • United Arab Emirates - Dubai
  • July 2022 to February 2023

• Led marketing strategy and developed relevant marketing initiatives to promote brands
• Launched ‘METAKITCHENS’ brand & marketing strategy initialized and executed creating a direct revenue platform
• Successfully managed the company partnerships with various partners in building impactful, repeatable marketing programs and promotions
• Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
• Developed marketing strategies and campaigns each quarter.
• Collaborated with advertising and promotion managers to promote products and services.
• Planned and negotiated media buys, including radio, print and digital.
• Created an official company page across all platform to facilitate interaction with customers.
• Implemented and evolved high-impact strategies to target new business opportunities and new markets
• Re-launched Chowking and Jollibee in Oman region with a 134% achievement v/s target
• Elmart - Increased conversion rate month on month by more than 200%
• Increase the Average Order Value (AOV) and reduced the Cart Abandoned rate. reduced the CPA, reduced the bounce rate
• Elmart - Gained more than 50, 000 customers over a period of 5 months compared to initial 2 month on month growth

EVENT MANAGER at EXPO2020
  • United Arab Emirates - Dubai
  • August 2021 to April 2022

The Programme for People and Planet is a platform for the free and open exchange of new ideas and innovations. It’s designed to help reimagine the global economy; place equality, universal respect and human dignity at the centre of human progress; and instill a sense of responsibility to live in harmony and balance with the natural world

• Liaise extensively with the appointed event agency in realizing and delivering the Programme for People and Planet portfolio across multiple venues
• Managing internal and external stakeholder engagement to source, evaluate, direct, validate and match event/programming and venue requirements
• Interfacing with all Events and Entertainment verticals to ensure a good ‘venue-event audience fit’ from a scheduling vantage point
• Liaising with the Master Calendar internal team to ensure all elements of the Programme for People and Planet are diarized as appropriate and all necessary information is attained for the Event Management
Operational Responsibilities
• Working closely with the Events and Entertainment streams and internal Expo stakeholders to giving clear direction to relevant appointed event agency(s) delivering the Programme for People and Planet portfolio
• Being that one point of contact and communications for day-to-day dialogue with the appointed agency through all stages of the delivery process
• Acting as conduit to link the appointed agency to appropriate Expo stakeholders in order for agreed programming to be developed, validated and delivered
• Aiding and reporting on progression, milestone achievements and update of the critical path associated with event agency delivering the Programme for People and Planet portfolio
• Ensuring scheduling and booking policies and procedures are adhered to • People Responsibilities
• Managing relevant personnel to deliver on the above-mentioned

Brand Marketing Manager at Apparel Group - Tim Hortons , Cold Stone Creamery and SBARRO
  • United Arab Emirates - Dubai
  • January 2016 to August 2021

-Applying in-depth knowledge of market dynamics, consumer/
shoppers insights and brand strength/weaknesses to break down the overall brand ambition into marketing and communication plans per market / per store
-Successfully develops the adapted tools to implement the strategy by market/store: ensures all communication objectives are clearly and effectively linked back into the brand objectives (Digital, -Direct Marketing, Media, and PR)
-Responsible for new product, store launches and its marketing tools
-Handling brand training
-Managing the marketing calendar
-Proactively animates the brand, media, and digital agency and identifies key opportunities for brand awareness
-Professional liasing the relationships between the Brand’s headquarters and the retail marketing
-Use marketing KPIS to set realistic targets for the team, brand and activities
-Monitoring and tracking brands market share & performance to identify risks & opportunities
-Input on the development, production & implementation of world class advertising and promotions for brand and media strategies and executions to support brand
-Formulate product / package innovations for presentation to drive down costs without jeopardizing brand quality or image in the market place
-Analyze the trends of all the promotional activities
-Provide input and opinions on project
-Communicate with advertising agencies and Public Relation agency
-Effectively market products/services by conducting market research, overseeing product development and design, setting prices, launching new products, overseeing advertising campaigns and monitoring sales performance
-Conducts periodical market visits and periodical brand valuation

Cluster Manager – New Store Opening (NSO) at Apparel Group - Tim Hortons, Cold Stone Creamery and Sbarro
  • United Arab Emirates - Dubai
  • October 2015 to December 2015

Project Organization
-Tracking of the project status as per schedule given
-Good understanding of MEP works to be carried out in the project
-Evolving a mechanism to address any uninformed changes, on emergency basis, without affecting the deadline


Project Execution
-Track the budget for any deviation / changes in the execution for any reasons, and inform higher ups, to take the approval for the concerned activity
-Detail the savings achieved for significant savings achieved factor
would be
-Preparing the final balance sheet, and check on the savings factor, from the Capital Expenditure (CAPEX)
-Foster mid-level contact with new and existing clients
-Site and infrastructure management such as the onsite delivery, set-up and breakdown of projects as the first person & last person on site for the projects
-Supervises interns and production assistants required for projects
-Management of the contractors & suppliers on site
Supervision & Coordination
-Periodically and randomly check on the quality of work execution and alert the concerned vendors, to correct any issue, if necessary
-Periodically remind all quarters for the smooth completion of work
Process Development
-Periodically and randomly documentation - properly closing all the project accounts/as built drawings etc
-Get confirmation from the operations team for NIL snag list completion of all jobs on time
-All as built drawings to be handed over to operations
-All AMC’s/equipment handed over to operations
-Written communication on the status of snag lists, if any, with Ops.
-Approving of annual contract

Achievements
 Was recommended and promoted to head the Marketing division

Senior Event Executive at Design Bucket UAE
  • United Arab Emirates - Dubai
  • February 2013 to February 2013

Project Organization

-Participate to the creative process for the concept of Projects
-Create, execute and maintain project work plans and schedules as per the contract
-Create & update all production-related documents including design notes, site visits, and production schedule, call list, technical & inventory requests lists as well as staffing plans
-Outsource the best-suited suppliers and prepare contracts as per the company policies
-Participate to the creation of estimate budgets and gather all necessary costing
-Manage the implementation of the logistic & operational planning and execution of the organization of projects along with the Project Manager
-Oversees all administrative tasks pertaining to assigned events: schedules, attend design meetings, vendor meetings, site visits, submit all debits and check request in a timely manner
-Foster mid-level contact with new and existing clients

Project Execution
-Foster mid-level contact with new and existing clients
-Site & infrastructure management such as the onsite delivery, set up and breakdown of projects as the first person & last person on site for the projects or oversees and is responsible for the first/last person on site
-Management of the contractors & suppliers on site
-Supervises interns and production assistants required for projects

Post Event
-Train and supervises interns and production assistants required for projects
-Collect final invoices from all vendors and assist to reconcile Project budgets following each project
-Participates in post-event evaluations to determine how future events could be improved
-Invoicing and handling payments to be made to the vendors

Project Executive at 1001 Events,
  • United Arab Emirates - Dubai
  • January 2013 to February 2013

-To create, execute and maintain project work plans and schedules as per the contract
-To ensure exhibit project development and deliverable adhere to contractual obligations
-To document (all project correspondence) and track decisions, approvals, and action items from meeting and calls including agendas, recording meeting notes, memorandums, etc
-To facilitate team and client meetings effectively
-To analyzes exhibit project profitability, revenue, and fiscal responsibility of team
-To coordinates with consultants to guarantee integration of all aspects on the project
-To be responsible for contracting and managing sub-consultants
-To be responsible for monthly billing and contract changes/tracking
-Create and submit detailed proposals and quotations to potential clients
-Organize inspection trips for clients and accompany clients when required
-Oversee ground operations and customer service for in house groups
-Develop new tour programs and new products for Incentive groups
-Communicate with sales offices

Program Manager at ABAMI,
  • United Arab Emirates - Dubai
  • November 2009 to December 2012

-Developing and conducting new events for ABAMI
-Implementation of new ideas for activities, training and building of props for team development
-Sourcing, Proposing and Booking venues for wide range of clients
-Prepare proposal and program outlines as per client needs in co-ordination with Business Consultant
-Review of program configurations and designs during the proposal stage
-Ensuring the most cost effective delivery of each program within budget
-Co-ordinating with the staff for setting-up the high & low ropes activities at required venues
-Conceptualizing and managing of safety measures at all sites
-Handling marketing collateral
-Post-event analysis to ensure better performance

Key Achievements:
Was commended for organizing an event for Regional Heads - Emirates Airlines
Was recognized by ADGAS for organizing a successful event
Was recommended by ABAMI to undergo ‘High Ropes ‘certification

Senior Project/ Account Executive at Art Heir Events and Exhibitions, Dubai, UAE - Eventure
  • United Arab Emirates - Dubai
  • May 2008 to November 2009

-Involved with the management team to ensure events are conducted based on client specification
-Been a part of the core management team which consist of Corporate Event Manager, Conference Manager, Social Events Manager on projects to be completed
-To maintain all documents in regards to the event and maintain the database
-Conduct market research to understand clients and vendors
-Sell exhibition stands through channeled partners.
-Managing the mock-up and overall look-and-feel of the stand
-Maintaining the sales database and contributing ideas to develop product portfolio
-Maintaining contact with other internal departments including marketing, operations, accounts and creative department

Key Achievements:
Organized a total of 11 events
Managed a total of over 3000 delegates
Managed 15 stands for the exhibition division of the company

Program Manager at ABAMI
  • United Arab Emirates - Dubai
  • November 2006 to April 2008

-Developing and conducting new events for ABAMI
-Implementation of new ideas for activities, training and building of props for team development
-Sourcing, Proposing and Booking venues for wide range of clients
-Prepare proposal and program outlines as per client needs in co-ordination with Business Consultant
-Review of program configurations and designs during the proposal stage
-Ensuring the most cost effective delivery of each program within budget
-Co-ordinating with the staff for setting-up the high & low ropes activities at required venues
-Conceptualizing and managing of safety measures at all sites
-Handling marketing collateral
-Post-event analysis to ensure better performance

Event Co-ordinator at MEGA, Dubai, UAE
  • United Arab Emirates - Dubai
  • June 2006 to September 2006

-Co-ordinate and support all aspects of Speaker Management
-Identifying and securing key speakers
-Liaising with the Business Development Managers to establish what benefits are being offered to all Sponsors & Partners
-Arranging, booking and confirming VIP Speaker's travel requirements, accommodation, special needs, visas etc, through travel agents and hotels
-Ensuring that all technical equipment required by the delegates is available at the venue
-To ensure that the event is within the approved budget and deadlines
-Working with sponsors, media, exhibitors, suppliers during the build-up of the event
-Co-ordinate with the event management team for all stage set-up & AV requirements
-Designing brochures, preparing agenda, creative for press releases

Key Achievements:
Was awarded best organizing committee member for the successful ‘WIBC’

Marketing Executive at Mirchi ENIL (TIMES GROUP), India, Mumbai
  • India - Mumbai
  • January 2005 to June 2005

-Providing the customer requirement for On-air advertising solutions
-Co-ordination with the sales team and clients
-Liaising with customers in regards to costing and venue for exhibitions organized by Radio Mirchi
-Organizing On-air contests and road shows
-Out-sourcing event companies to organize various shows on behalf of Radio Mirchi
-Inviting and co-ordinating with Film stars for weekly On-Air recording, events and school visits
-Successfully launched the ‘RJ Hunt’ in Mumbai, Bangalore and Pune
-Developing different On-air contests.

Key Achievements:
Was awarded best organizing committee member for the successful ‘RJ HUNT’

Event Executive (Operations) at Hungama Events, India, Mumbai
  • India - Mumbai
  • September 2004 to December 2004

-Handled client briefings
-Presenting new business concepts to clients
-Responsible for various requirements of the event such as venue, lights, sound, décor, disc jockey, set-up and permissions
-Invoicing and handling payments to be made to the vendors
-Responsible for purchase orders, events coordination, costing, promotions, exhibition & product Launches

Key Achievements:
Received an award from Nokia for the successful launch of the Nokia N-Gage mobile
Awarded the best ‘Event Co-ordinator for the launch of 'Hanes' inner garments in India

Event Executive (Operations) at Indian Television
  • India - Mumbai
  • June 2004 to December 2004

-Taking all entries towards the Indian Telly Awards 2004
-Handling phone inquiries
-Getting the tapes or the Beta’s checked for the entry towards the awards
-Co-ordinating jury interviews, stage set-up, dancers, venue, sound and light for various functions

Education

Bachelor's degree, Commerce
  • at Bhartiya Shiksha Parishad U.P. (BSP)
  • August 2006
High school or equivalent, Commerce
  • at Delhi University
  • October 2004

Specialties & Skills

Training
Marketing
Event Management
Human Resource training ( Team Developemtn)
Event Management

Languages

English
Expert
Hindi
Intermediate

Training and Certifications

Diploma in Event Management (Certificate)
Date Attended:
June 2005
Valid Until:
January 9999
European Ropes Course Association (ERCA). (Certificate)
Date Attended:
January 2006
Valid Until:
January 9999

Hobbies

  • Climbing
    I love climbing and I was recommended by ABAMI to get certified by European Ropes Course Association (ERCA).