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Ryan Fernandes, Senior Manager-Human Resources

Ryan Fernandes

Senior Manager-Human Resources·VFS Global GCC LLC

United Arab Emirates

Higher diploma, Human Resource Management

Work experience

Total years of experience: 18 years, 11 months

Senior Manager-Human Resources

December 2018 - Present

VFS Global GCC LLC

Dubai, United Arab Emirates

December 2018 - Present

• Streamlined entire range of HR activities covering- Manpower planning & budgeting, recruitment, selection, induction, training & development, payroll management, grievance handling, welfare schemes etc. - to build and retain a committed workforce.
• Mapped training needs and organizing training programs on monthly basis on soft skills and technical aspects to keep workforce up-to-date.
• Ensured smooth implementation of employee engagement activities.
• Carrying out HR audits.
• Monitoring administrative HR matters like evaluation of Grievance handling mechanism and disciplinary procedure, leave/attendance management of employees, promotion/transfer, employment related letters, requests.
• Managed complete recruitment life-cycle for sourcing the best talent from diverse channels after identification of manpower requirements.
• Monitored the performance management system across the levels and establishing framework for substantiating the appraisal process linked to rewards management.
• Efficiently worked on developing better employee relations by building a strong grievance handling mechanisms, problem resolution while coordinating with higher authorities; also implemented measures for promoting cooperative & harmonious working environment and maintaining proper decorum & discipline by executing policies & procedures.
• Conceptualized and implemented strategies and plans for the welfare of employees while ensuring optimum utilization of available resources to accomplish organizational goals.
• Responsible for driving administration efforts; attended inquires; resolved employees/personnel problems; efficiently handled legal and disciplinary cases.
• Led efforts to streamline general administration by scrutinizing flaws and devising strategic measures for betterment. Responsible for documentation and implementation of administrative functions.
• Responsible for processing and evaluating payroll and ensuring zero errors.
• An HR Analyst for MENA region, responsible for collecting, structuring, analysing, assessing HR related information and data.

Company industry:
Call Centers & Customer Care Outsourcing

Senior Executive

February 2016 - December 2018

Kcal Healthy Fastfood

Dubai, United Arab Emirates

February 2016 - December 2018

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Senior Executive-Human Resources

February 2016 - December 2018

Kcal Healthy Fast Food DMCC

Dubai, United Arab Emirates

February 2016 - December 2018

Company industry:
FMCG

Senior Officer

December 2012 - December 2015

VFS TasHeel International / Vascoworldwide

Dubai, United Arab Emirates

December 2012 - December 2015

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Senior Officer-Human Resources

December 2012 - December 2015

VFS TasHeel International/Vasco Worldwide

Dubai, United Arab Emirates

December 2012 - December 2015

Company industry:
Hospitality & Accomodation

HR & Administration

March 2011 - October 2012

Gulf Advantage Automobiles LLC

Riyadh, Saudi Arabia

March 2011 - October 2012

Company industry:
Automotive Dealership & Distributor
Job role:
Human Resources and Recruitment

HR & Administration Executive

March 2011 - October 2012

Gulf Advantage Automobiles LLC – RENAULT

Riyadh, Saudi Arabia

March 2011 - October 2012

Company industry:
Automotive Dealership & Distributor

HR Executive

May 2008 - February 2011

Amitron Tubulars Pvt. Ltd

Mumbai, India

May 2008 - February 2011

Company industry:
Manufacturing
Job role:
Human Resources and Recruitment

HR Executive

May 2008 - February 2011

Amitron Tubulars Pvt. Ltd.

Mumbai, India

May 2008 - February 2011

Company industry:
Manufacturing

Recruitment Executive

May 2007 - April 2008

Personnel Selexions

Mumbai, India

May 2007 - April 2008

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Search & Recruitment Executive

May 2007 - April 2008

Personnel Selexions

Mumbai, India

May 2007 - April 2008

Company industry:
Recruitment & Employee Placement Agency

Education

P.G.D from K.C. College of Management Studies

May 2008

May 2008

Higher diploma, Human Resource Management

India

Post Graduation Diploma in Human Resources Management

K.C. College of Management Studies

January 2008

January 2008

Master's degree, Post-Graduation Diploma in Human Resource Management (PGDHRM)

India

St. Andrew’s College, Mumbai University

May 2007

May 2007

Bachelor's degree, Human Resource Management, Marketing,

United Arab Emirates

St. Andrew's College (Mumbai University)

January 2007

January 2007

Bachelor's degree, Bachelor of Management Studies (BMS)

India

Thomas Baptista Junior College, Mumbai University

January 2004

January 2004

High school or equivalent, Human Resource Management

United Arab Emirates

courses: S.S.C.)

Thomas Baptista Jr. College. Mumbai University

January 2004

January 2004

High school or equivalent, Higher Secondary Certificate (HSC)

India

St. Francis High School, Mumbai University

January 2002

January 2002

High school or equivalent, Human Resource Management

United Arab Emirates

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St. Francis High School, Mumbai University

January 2002

January 2002

High school or equivalent, Secondary School Certificate (SSC)

India

Skills

Recruitment & Retention
Expert
Recruitment & Retention
Expert
Administration
Expert
Administration
Expert
Performance Management System
Expert
Performance Management System
Expert
COORDINATING
Expert
COORDINATING
Expert
EMPLOYEE ENGAGEMENT
Expert
EMPLOYEE ENGAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PLANNING
Expert
PLANNING
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
SOURCING
Expert
SOURCING
Expert
BUSINESS PARTNERING
Intermediate
BUSINESS PARTNERING
Intermediate
CHANGE MANAGEMENT
Intermediate
CHANGE MANAGEMENT
Intermediate
FAST
Expert
FAST
Expert
BUSINESS CARDS
Intermediate
BUSINESS CARDS
Intermediate
BUSINESS PLANS
Intermediate
BUSINESS PLANS
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
HUMAN RESOURCES
Intermediate
HUMAN RESOURCES
Intermediate
INSURANCE
Intermediate
INSURANCE
Intermediate
INTERPRETATION
Intermediate
INTERPRETATION
Intermediate
Performance Management System
Expert
Performance Management System
Expert
Administration
Expert
Administration
Expert
Recruitment & Retention
Expert
Recruitment & Retention
Expert

Languages

English
Native Speaker
Hindi
Expert