IT Coordinator / Graphic Designer
AL NIMR STEEL TRADING LLC
Total years of experience :14 years, 2 Months
- Communicate with the General Manager and Chairman for IT requirements, developments as per the management decision.
- Directs technological research by studying organization goals, strategies, practices, & user projects
- Maintains Quality Service by establishing & enforcing organization standards.
- Serves as main point of contact on all IT-related matters for the office assigned.
- Initiates & implements improvements in all areas of IT responsibility.
- Manage daily activities of the IT Department (Application/Domain/Email/Remote and File-Servers, Firewall, CCTV, IP Telephone System, Time Attendance System and etc.
- Provide maintenance - corrective maintenance & troubleshooting of software and hardware including office equipment, printers, scanners, faxes and mobile phones.
- Coordinate with suppliers for technical problems of under warranty hardware.
- Recommend to management updated version or model of any software application & hardware that will help improve performance of employee or improve the system in the office operation with cost effective price.
- Manage and instruct technicians for technical and site jobs.
- Responsible for project development of website for the company including programming and designs as per the GM’s directives.
- Manage and administrate daily operation of the website including Live Tracking and Monitoring, Real-Time Security and Protection, Checking for Errors and Spam.
- Provide enhancements, fixes and changes for the website as required and as per the GM’s decision.
- In-Charge of migrating web server without interruptions, finding cost effective hosting and delivering internal technical support for web server .
- In-Charge of Company Brochures, Leaflets, Posters, Business Cards and etc.
- Creating design solutions with great visual impacts for a huge variety of products and activities, such as websites, advertising, magazines, posters, exhibitions and displays, corporate communications and corporate identity.
- Monitors mainframe system processing activities by observing console peripherals, input and output, to ensure throughput of data.
- Develops and maintains the mainframe computer system operating schedules; analyzes computer system load and operating problems to utilize equipment and personnel effectively.
- Coordinates the mainframe activities of data processing operations with programming, systems analysis, and with users.
- Checks mainframe computer system malfunctions with the operators and uses a more extensive knowledge of computer operations in diagnosing and restarting the system.
- Determines appropriate reload and backup procedures for databases, and monitors and records impact of aborted jobs on database and data communication files.
- Directs the receipt of trouble calls and the diagnosis of equipment problems.
- Directs the local and remote testing of network equipment, including running computer programs to diagnose faults.
- Directs the performance of equipment repair, the building of cables, and the replacement of boards and components to identify or remedy failures.
- Drawing up detailed website specifications;
- Designing sample page layouts including text size and colors;
- Designing graphics, animations and manipulating digital photographs;
- Registering web domain names and organizing the hosting of the website;
- Presenting initial design ideas to client
- Coordinate all activities related to the Document Control procedure, including technical documents, drawings, and commercial correspondence.
- Input document data into the standard registers ensuring that the information is accurate and up to date.
- Generate the various document control reports as required.
- Typing of site documents, and follow up of all the site needs
- Makes sure that controlled copies of latest approved documents and drawings are given to the appropriate staff, subcontractors and suppliers as applicable
- Maintain updated records of all approved documents and drawings and their distribution clearly
- Maintain the documents and drawings in the Document Control office under safe custody without any damage or deterioration with easy traceability.
- Maintain the files and control logs as required by the project.
- designing screen print patterns, preparing screen printing stencils, mixing and loading ink, cleaning machines, troubleshooting technological problems, maintaining screen printing equipment, and drying and folding screen printed items.
- Keeping records of work completed, processing payment from customers and shipping items that have been ordered.
- contributing ideas and design artwork to the overall brief
- Creating design solutions that have a high visual impact.
- Develop creative ideas and concepts, choosing the appropriate style to meet the client's objectives.
- Installing hardware and software systems
- Maintaining or repairing equipment
- Troubleshooting a variety of computer issues
- Setting up computer security measures
- Configuring computer networks
- Leading, developing, coaching and motivating branch staff.
- Developing plans and budgets and organizing, controlling and monitoring the activities of the branch team.
- Developing the branch teams understanding of wider business strategy and plans and how these relate to branch plans.
- Continually reviewing and measuring branch activities against performance targets, standards and service levels.
- Analyzing and reporting on the performance of the branch and the team, identifying trends, potential problems and opportunities and proposing and implementing ways in which performance can be improved.
- Maintaining knowledge of regulatory and legal requirements relevant to the role.
Installing and configuring Windows Servers.
- Added, maintained and removed objects within Active Directory.
- TCP/IP configuration.
- Implementation of Antivirus.
- Utilized problem solving and troubleshooting abilities to resolve any major issues.
- Installing and configuring computer hardware operating systems and applications.
- Monitoring and maintaining computer systems and networks.
- Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
- troubleshooting system and network problems and diagnosing and solving hardware/software faults
- Replacing parts as required; providing support, including procedural documentation and relevant reports.
- Following diagrams and written instructions to repair a fault or set up a system.
- Supporting the roll-out of new applications.
- Setting up new users' accounts and profiles and dealing with password issues.
- Responding within agreed time limits to call-outs.
- Working continuously on a task until completion.
- Prioritizing and managing many open cases at one time.
- Rapidly establishing a good working relationship with customers and other professionals.
- Testing and evaluating new technology.
- Conducting electrical safety checks on computer equipment.
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to
- Call on existing or potential sales outlets and other trade factors.
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Submits orders by referring to price lists and product literature.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules,
- Merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making
- Recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications;
Excellent