Siraj Ahmad

Responsibilities -
Operations & Coordination
• Manage daily transport, warehouse, and container movements.
• Assign trucks, drivers, and equipment as needed.
• Monitor shipments to ensure timely pickup and delivery.
• Communicate with drivers, warehouse teams, and clients to resolve issues.
Planning & Scheduling
• Prepare daily transport schedules and route plans.
• Optimize fleet usage and reduce delays.
• Coordinate loading/unloading at ports, terminals, and warehouses.
Documentation
• Handle delivery notes, gate passes, BL, CRO, and shipment records.
• Update ERP systems with accurate movement data.
• Maintain logs and operational reports.
Customer Service
• Act as the main contact for shipment updates.
• Handle client inquiries and ensure service satisfaction.
• Coordinate with vendors, port authorities, and customs.
Issue Resolution & Compliance
• Resolve delays, breakdowns, and documentation issues.
• Ensure compliance with safety and company policies.
• Support audits and maintain proper records.
Performance Monitoring
• Track fleet performance, fuel usage, and driver productivity.
• Monitor warehouse efficiency and inventory handling.
• Identify improvement opportunities.

As an operations manager at VRL Logistics manages the efficient movement of goods, ensures timely delivery, and optimizes costs. They also work with other departments to align customer care initiatives with business

• Day to day transport activity and assign the truck for loading and delivery.
• Effective communication with client for daily demand.
• Communicate with customer for loading and offloading timing hours.
• Manage team of driver and dispatcher.
• Schedule breakdown trucks to the workshop.
• Taking care of daily targeted revenue for our trucks.
• For Standby trucks effective communication with customer for truck detention charge.
• To ensure truck movement smoothly running.
• Prepare Monthly report dedicated truck and trip report.

• Coordinate and manage goods: Ensure goods are moved efficiently and delivered on time
• Optimize costs: Find ways to reduce costs while maintaining quality service
• Align customer care: Work with other departments to ensure customer care initiatives support business
goals
• Ensure smooth communication: Ensure communication channels between departments are smooth
• Provide advice on risk management: Provide advice on risk management matters, such as financial stability,
occupational health and safety, and workers compensation