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Siraj Ahmad, Operation Supervisor

Siraj Ahmad

Operation Supervisor·AlShalawi Logistics

India

Bachelor's degree, Science

Work experience

Total years of experience: 17 years, 6 months

Operation Supervisor

September 2025 - Present

AlShalawi Logistics

Dammam, Saudi Arabia

September 2025 - Present

Responsibilities -
Operations & Coordination
• Manage daily transport, warehouse, and container movements.
• Assign trucks, drivers, and equipment as needed.
• Monitor shipments to ensure timely pickup and delivery.
• Communicate with drivers, warehouse teams, and clients to resolve issues.
Planning & Scheduling
• Prepare daily transport schedules and route plans.
• Optimize fleet usage and reduce delays.
• Coordinate loading/unloading at ports, terminals, and warehouses.
Documentation
• Handle delivery notes, gate passes, BL, CRO, and shipment records.
• Update ERP systems with accurate movement data.
• Maintain logs and operational reports.
Customer Service
• Act as the main contact for shipment updates.
• Handle client inquiries and ensure service satisfaction.
• Coordinate with vendors, port authorities, and customs.
Issue Resolution & Compliance
• Resolve delays, breakdowns, and documentation issues.
• Ensure compliance with safety and company policies.
• Support audits and maintain proper records.
Performance Monitoring
• Track fleet performance, fuel usage, and driver productivity.
• Monitor warehouse efficiency and inventory handling.
• Identify improvement opportunities.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Logistic Operation Manager

January 2009 - Present

VRL Logistics

Mumbai, India

January 2009 - Present

As an operations manager at VRL Logistics manages the efficient movement of goods, ensures timely delivery, and optimizes costs. They also work with other departments to align customer care initiatives with business

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Operation Supervisor

January 2009 - July 2025

VRL LOGISTICS

Lucknow, India

January 2009 - July 2025

Company industry:
Distribution, Supply Chain & Logistics

OPERATION SUPERVISOR

January 2009 - May 2025

VRL LOGISTICS

Mumbai, India

January 2009 - May 2025

• Day to day transport activity and assign the truck for loading and delivery.
• Effective communication with client for daily demand.
• Communicate with customer for loading and offloading timing hours.
• Manage team of driver and dispatcher.
• Schedule breakdown trucks to the workshop.
• Taking care of daily targeted revenue for our trucks.
• For Standby trucks effective communication with customer for truck detention charge.
• To ensure truck movement smoothly running.
• Prepare Monthly report dedicated truck and trip report.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Operation Supervisor

January 2009 - January 2025

VRL Logistics

Mumbai, India

January 2009 - January 2025

• Coordinate and manage goods: Ensure goods are moved efficiently and delivered on time
• Optimize costs: Find ways to reduce costs while maintaining quality service
• Align customer care: Work with other departments to ensure customer care initiatives support business
goals
• Ensure smooth communication: Ensure communication channels between departments are smooth
• Provide advice on risk management: Provide advice on risk management matters, such as financial stability,
occupational health and safety, and workers compensation

Company industry:
Distribution, Supply Chain & Logistics

Education

Lucknow University

July 2004

July 2004

Bachelor's degree, Science

India

GPA (percentage): 46%

GPA (percentage): 46%

Myself Siraj Ahmad completed graduation university of lucknow

University of Lucknow

January 2004

January 2004

Bachelor's degree, Biochemistry

India

Skills

traning and development
Expert
traning and development
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Project Management
Beginner
Project Management
Beginner
Transportation
Intermediate
Transportation
Intermediate
Fleet Management
Intermediate
Fleet Management
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
WORKFORCE MANAGEMENT
Intermediate
WORKFORCE MANAGEMENT
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
GOAL ORIENTED
Intermediate
GOAL ORIENTED
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
SUBCONTRACTING
Intermediate
SUBCONTRACTING
Intermediate
INTERNET SERVICES
Intermediate
INTERNET SERVICES
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate

Languages

Hindi

Native Speaker

English

Intermediate

Training and Certifications

Certifications
Mastering Supply Chain Dynamics: From Basics to Brilliance
Streamlining_Success_Advanced_Supply_Chain_Strategies-Course_Participation_Certificate_4365

Hobbies and interests

Reading books
Watching Movie,
Travelling
Reading, Traveling , watching movies