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Saad Yehia, Sales Manager

Saad Yehia

Sales Manager·Reportage Properties

Saudi Arabia

Bachelor's degree, pass

Work experience

Total years of experience: 15 years, 0 months

Sales Manager

January 2025 - Present

Reportage Properties

Riyadh, Saudi Arabia

January 2025 - Present

• Effectively present real estate offers, handle customer objections, and close deals to achieve revenue growth.
• Research and identify new sales opportunities, helping expand the client base and increase sales.
• Prepare strong presentations that increased the conversion of potential clients to actual clients.
• Monitor team performance, provide guidance, and offer feedback to motivate productivity and maintain work quality.
• Coordinate with senior management to develop sales strategies and achieve growth objectives.
Company industry:
Real Estate
Job role:
Sales

real estate sales manager

April 2024 - December 2024

Driven Properties Egypt

Cairo, Egypt

April 2024 - December 2024

Pitched properties, redirected objections and consistently closed new real estate opportunities.
Prospected and qualified new leads for sales presentations.
Analyzed markets, developed strategic plans and offered insightful direction to executives over real estate activities.
Maintained network of local industry partnerships to support sales pipeline.
Targeted multifamily owners with polished sales presentations to reach full sales potential.
Negotiated purchase contracts to acquire approved sites.
Advised clients on optimum buying and selling choices for maximum returns.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Evaluated properties for potential salability and pricing.
Compared properties possessing similar features to determine competitive market prices.
Established and developed real estate agency, driving recruitment, and operational growth.
Generated leads and qualified prospects, facilitating smooth property transactions.
Sold real estate developers to sign maximum units in target locations.
Company industry:
Real Estate
Job role:
Sales

Real Estate Sales Manager

January 2024 - December 2024

Driven Properties

Cairo, Egypt

January 2024 - December 2024

• Effectively presented real estate offers, leading to significant revenue increases and expanded client base.
• Managed the sales team, exceeding sales targets through effective leadership and guidance.
• Conducted market research to identify opportunities and enhance team performance.
• Built strong client relationships to encourage repeat deals and expand business.
• Provided training and guidance to new team members, enhancing their sales performance and knowledge.
Company industry:
Real Estate

property consultant

December 2023 - April 2024

Driven Properties Egypt

Cairo, Egypt

December 2023 - April 2024

Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Developed and implemented marketing strategies to maximize sales and attract new clients.
Performed home evaluations and developed competitive market analysis for individual homes.
Managed scheduled meetings to maintain the satisfaction of both buyers and sellers and facilitate smooth purchases.
Leveraged market knowledge and analysis to provide guidance and advice on the best options for clients.
Generated leads for sales and rental properties through cold calls and referrals.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed the condition of sales.
Company industry:
Real Estate
Job role:
Sales

Senior Real Estate Consultant

January 2023 - January 2024

Driven Properties

Cairo, Egypt

January 2023 - January 2024

• Guided clients on current market conditions, real estate laws, pricing strategies, and financing options.
• Designed and implemented innovative marketing strategies to increase sales and attract new clients.
• Conducted accurate property evaluations and competitive market analysis to assist in price determination.
• Negotiated with clients to ensure the best terms and deals.
• Managed the entire process to ensure smooth transactions and client satisfaction.
Company industry:
Real Estate

real estate sales manager

March 2023 - August 2023

Brokers Hub Egypt

Cairo, Egypt

March 2023 - August 2023

Conducted training and mentored team members to promote productivity, accuracy, and commitment.
Held weekly team meetings to inform team members of company news and updates.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Worked with team to identify areas of improvement and devised solutions based on findings.
Gathered, organized, and input information into a digital database.
Prospected and qualified new leads for sales presentations.
Advised clients on optimum buying and selling choices for maximum returns.
Compare properties possessing similar features to determine competitive market prices.
Helped clients navigate transactions, complete paperwork, and finalize sales or purchases.
Generated leads and qualified prospects, facilitating smooth property transactions.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Company industry:
Real Estate
Job role:
Sales

property consultant

June 2022 - May 2023

Brokers Hub Egypt

Cairo, Egypt

June 2022 - May 2023

Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Developed and implemented marketing strategies to maximize sales and attract new clients.
Performed home evaluations and developed competitive market analysis for individual homes.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Generated leads for sales and rental properties through cold calls and referrals.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Company industry:
Real Estate
Job role:
Sales

Real Estate Sales Manager

January 2023 - January 2023

Brokers Hub Egypt

Cairo, Egypt

January 2023 - January 2023

• Conducted training and coaching for team members to enhance performance and productivity.
• Held weekly meetings with the team to ensure they were updated on the latest news and performance improvements.
• Provided constructive feedback to improve overall team performance and productivity.
• Coordinated real estate offers and enhanced sales opportunities through effective communication with clients.
• Designed and implemented marketing campaigns to increase demand and expand the client base.
Company industry:
Real Estate

Senior Real Estate Consultant

January 2022 - January 2023

Brokers Hub Egypt

Cairo, Egypt

January 2022 - January 2023

• Provided accurate consultancy to clients regarding the real estate market and related laws.
• Developed marketing strategies to attract new clients and expand sales reach.
• Delivered property presentations to clients, highlighting property features compared to the market.
• Established strong business relationships with property owners and developers to ensure a continuous flow of sales opportunities.
• Facilitated negotiations between clients to ensure mutually beneficial deals.
Company industry:
Real Estate

property consultant

December 2021 - May 2022

Diar El-Aqaria For Real Estate

Cairo, Egypt

December 2021 - May 2022

Presented properties to show quality and market comparisons through self-developed presentations.
Liaised between home buyers and sellers.
Negotiated contracts with buyers and sellers to maximize customer savings.
Kept detailed list of local properties in Propertyware, continuously updating data to stay knowledgeable on markets and possible
sales.
Reviewed and executed confidential documents, contracts, and disclosures.
Monitored local residential property market to adjust sales tactics, prices, and overall business effectiveness.
Coordinated appointments to show tenants and buyers prospective homes.
Reviewed property listings, interviewed potential clients, accompanied clients to properties, and effectively communicated the
condition of sales.
Managed scheduled meetings to maintain the satisfaction of both buyers and sellers and facilitate smooth purchases.
Generated leads for sales and rental properties through Fresh Lead and referrals.
Company industry:
Real Estate
Job role:
Sales

Senior Real Estate Consultant

December 2021 - January 2022

Diar Properties

Cairo, Egypt

December 2021 - January 2022

• Delivered property presentations to clients, emphasizing quality and market comparisons.
• Acted as an intermediary between buyers and sellers to ensure smooth and effective negotiations.
• Conducted in-depth market analysis to ensure competitive pricing for clients.
• Enhanced existing client relationships and obtained new referrals through excellent service.
Company industry:
Real Estate

real estate sales agent

February 2021 - November 2021

freelancer

Cairo, Egypt

February 2021 - November 2021

Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain the
satisfaction of clients.
Generated leads for sales and rental properties through cold calls and referrals.
Followed up with prospective buyers regarding incentives from builders and new developments in the surrounding area.
Coordinated appointments to show marketed properties.
Liaised between buyers and sellers to provide positive experiences for both parties.
Developed and maintained a list of available properties suited to different needs and budgets for both commercial and industrial
use.
Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
Communicated with clients to understand property needs and preferences.
Compared, researched, and appraised properties.
Sold a high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Company industry:
Real Estate
Job role:
Sales

operations manager

February 2021 - November 2021

Almanara Development

Cairo, Egypt

February 2021 - November 2021

Collaborated with process owners to refine procedures, devise best practices, and correct quality audit findings.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications
and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Formulated processes to improve assistance to support groups, resulting in a reduction of downtime and financial loss.
Delivered leadership to an executive team dedicated to driving ambitious targets with well-orchestrated plans.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing
demands.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Led property inventory improvement initiatives to advance operational efficiencies and increase revenue.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Partnered with vendors and suppliers to effectively manage and budget.
Company industry:
Real Estate
Job role:
Management

Operations Manager

January 2021 - November 2021

Al Manara Urban Development

Cairo, Egypt

January 2021 - November 2021

• Collaborated with operations owners to enhance operational procedures and apply best practices.
• Facilitated effective communication between work teams and management, improving workflow and reducing errors.
• Managed process audits and identified areas for improvement to ensure quality and compliance.
• Developed strategies to improve team performance and increase operational efficiency.
• Identified and resolved unsafe or ineffective practices to ensure the continuity of smooth operations.
Company industry:
Construction & Building

Freelancer

November 2019 - November 2021

Freelancer

Cairo, Egypt

November 2019 - November 2021

• Generated sales and rental opportunities through cold calling and client referrals.
• Coordinated real estate offers and advised clients on the best available options.
• Followed up with clients and provided them with the latest market developments and special offers.
• Built relationships with developers and property owners to ensure continuous lead generation.
• Delivered high-quality customer service to ensure customer satisfaction and loyalty.
Company industry:
Real Estate

Assistant Store Manager

October 2017 - January 2021

Vodafone

Cairo, Egypt

October 2017 - January 2021

• Led the team to achieve product sales goals and ensured consistent customer satisfaction.
• Managed daily store operations, including inventory, staff, and sales reports.
• Provided training and coaching for team members to improve performance and product knowledge.
• Coordinated with regional managers to implement sales strategies at the store level.
• Ensured adherence to company standards, contributing to a positive work environment and increased productivity.
Company industry:
Telecommunications

Assistant Store Manager

October 2017 - February 2020

Vodafone - Egypt

Cairo, Egypt

October 2017 - February 2020

-Achieve Assigned strategic Product Sales Target.
-Lead, coach & direct store staff to Achieve Store Sales Target For Points, Items & Revenue.
-Effective participation in Formulating & Delivering Sales Improvement plan
-Ensure Products availability according to the targeted sales profile
-Daily Tracking for Staff Target Achievement conducting required coaching for both good & low performing.
-Represent Vodafone Customer care Standards, Building Relationship & exceed customers’ expectations.
-Ensure Delivering Excellent Customer Care Experience using professional techniques “TNPS”
-Respond to customers escalations, ensure accurate & excellent staff engagement.
-Conduct frequent check for Store Look & Feel & Staff commitment to apply Structured
-Follow & ensure staff compliance for that internal regulation and legal process.
-Role Model Behavior Regarding the Attendance & complying to Company Code of Ethics.
Company industry:
Telecommunications
Job role:
Management

Assistant Store Manager

July 2014 - October 2017

Mcdonalds Egypt

Cairo, Egypt

July 2014 - October 2017

-Supervising crews and shift leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability.
-Coordinating staff training with crew trainers.
-Maintaining a cooperative and harmonious working relationship between management team and crew.
-Conducting crew meetings as needed to discuss operations procedures and promotions.
-Conducting weekly inventories.
-Controlling payroll to meet company labor cost standards.
-Controlling inventory to meet company GAP standards.
-Supporting management team and General Manager in their operational decisions.
-Maintaining reports and records based on company standards and in full compliance with state and federal regulations.
-Maintaining building and equipment via proper operating, cleaning, and preventive maintenance procedures.
-Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly adhered to Maintaining professional appearance and demeanor at all times.
-Ensuring that all sanitation, safety and security policies and procedures are observed and enforced
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Assistant Store Manager

January 2014 - October 2017

McDonald’s

Cairo, Egypt

January 2014 - October 2017

• Supervised teams to ensure high-quality service and maintained cleanliness standards.
• Coordinated training for new staff and ensured compliance with operational guidelines.
• Coordinated with store management to improve customer service levels and operational efficiency.
• Supervised inventory to ensure product availability to meet customer demands.
• Fostered teamwork and collaboration between team members and management to ensure a positive work environment.
Company industry:
Catering, Food Service, & Restaurant

Retail Sales Representative

November 2012 - March 2014

vodafone egypt

Cairo, Egypt

November 2012 - March 2014

- Greet and direct customers.
-Provide accurate information (e.g. product features, pricing and after-sales services).
-Answer customers’ questions about specific products/services.
-Conduct price and feature comparisons to facilitate purchasing.
- Cross-sell products.
-Inform customers about discounts and special offers.
Company industry:
Telecommunications
Job role:
Sales

Retail Sales Representative

November 2012 - January 2014

Vodafone

Cairo, Egypt

November 2012 - January 2014

• Managed customer inquiries and provided tailored solutions, boosting sales opportunities.
• Promoted new products and services to clients and achieved sales targets.
• Assisted in maintaining product displays and ensuring inventory levels were adequate to meet customer demand.
• Handled transactions and managed customer accounts, ensuring accurate billing and order processing.
• Provided excellent customer service, contributing to high customer satisfaction rates.
Company industry:
Telecommunications

Customer service representative

July 2012 - October 2012

Vodafone Egypt

Cairo, Egypt

July 2012 - October 2012

-Handling Customer Complaint at Complaint Team
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
-Identify and assess customers’ needs to achieve satisfaction.
-Provide timely feedback to company management regarding challenges or customer concerns.
-Partnership with the sales team to meet and exceed customer’s service expectations.
-Provided customers with important details about billing, payment processing and support procedures and requirements.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer Service Representative

January 2012 - October 2012

Vodafone

Cairo, Egypt

January 2012 - October 2012

• Handled customer inquiries and provided effective solutions to resolve issues.
• Assisted clients with technical problems and provided support for mobile services.
• Processed orders and managed customer accounts to ensure timely service.
• Educated customers on the full range of products and services, leading to increased sales opportunities.
• Maintained detailed records of customer interactions and transactions for accurate follow-up.
Company industry:
Telecommunications

Customer Service Representative

October 2011 - July 2012

Vodafone - Egypt

Cairo, Egypt

October 2011 - July 2012

-Manage large amounts of inbound and outbound calls in a timely manner.
-Follow communication “scripts” when handling different topics.
-Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
-Seize opportunities to upsell products when they arise.
-Build sustainable relationships and engage customers by taking the extra mile.
-Worked collaboratively in team environment.
-Resolved all issues professionally and in a timely manner.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Intern

October 2009 - January 2010

Future Generation

Cairo, Egypt

October 2009 - January 2010

• Assisted in developing marketing strategies and reaching out to customers.
• Supported team members in various tasks, gaining hands-on experience in customer service.
• Learned the key aspects of sales operations and product knowledge.
• Contributed to team projects and provided input to improve service.
• Shadowed experienced employees to enhance professional skills and knowledge in the field.
Company industry:
Primary, Prep, & Secondary School

Education

higher institute of co-operative studies

June 2007

June 2007

Bachelor's degree, pass

Egypt

Experienced Real Estate Sales with a demonstrated history of working in the Real Estate Sales and operation Manager, Telecommunications, and food and beverage industries. Skilled in People Management, Customer Satisfaction, Contact Centers, Inventory management, English, and Management. Strong professional with a Bachelor's degree focused in Business Administration and Management, General from The Higher Institute for Cooperative and Administrative studies.

Higher Institute of Cooperative Studies

June 2007

June 2007

Bachelor's degree, Business Administration

Egypt

الفسطاط الثانوية

June 2003

June 2003

High school or equivalent, ثانوية عامة

Egypt

none

January 2003

January 2003

High school or equivalent, none

Egypt

Skills

Sales
Expert
Sales
Expert
Leading People
Expert
Leading People
Expert
Decision Making
Expert
Decision Making
Expert
Problem Solving
Expert
Problem Solving
Expert
Leadership
Expert
Leadership
Expert
Internet
Expert
Internet
Expert
MS Excel
Expert
MS Excel
Expert
MS Word
Expert
MS Word
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
RISK ANALYSIS
Intermediate
RISK ANALYSIS
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
SALES
Intermediate
SALES
Intermediate
MS Outlook
Expert
MS Outlook
Expert
sales
Expert
sales
Expert
communication
Expert
communication
Expert
leadership
Expert
leadership
Expert
Time Managment
Expert
Time Managment
Expert
Leading People
Expert
Leading People
Expert
Decision Making
Expert
Decision Making
Expert
Problem Solving
Expert
Problem Solving
Expert
Leadership
Expert
Leadership
Expert
Management
Expert
Management
Expert

Social profiles

Languages

English

Expert

Training and Certifications

Training
Developed Language and Computer Skills
Basic Business Skills Acquisition
Dec 2008

Hobbies and interests

internet
Driving
eager to learn any thing new