Saade Daoud, Senior CS Core network Engineer

Saade Daoud

Senior CS Core network Engineer

Alfa Mobile

Location
Lebanon
Education
Master's degree, Telecommunication Networks
Experience
10 years, 8 Months

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Work Experience

Total years of experience :10 years, 8 Months

Senior CS Core network Engineer at Alfa Mobile
  • Lebanon - Beirut
  • February 2014 to January 2016

- Carried out duties as Cs Core Platform Engineer
- Performed the required commissioning of new Core nodes and services prior to their commercial delivery insuring their integration within the network
- Studied, validated, and implemented new corrections and software levels to all CS Core nodes, so as to minimize risks on the network
- Migrated several services on different platforms, Core nodes Hardware and Software migration, planned and performed Network architecture upgrade
- Written and approved MOP and Low Level Design LLD for new Cs core solutions and services
- Approved and Selected RFPs for new IN solution from Ericsson Huawei and ZTE
- Represented Alfa Mobile in IREG meetings for RILTE SIGNAL and PACKET

Cs Core Network Engineer at Alfa Mobile
  • Lebanon - Beirut
  • July 2009 to February 2015

-Took Charge of the Operation and Maintenance of the Core mobile network nodes including MSCS MGW HLR HSS CCN & IN Nodes
- Performed Preventive maintenance and Corrective maintenance and related Incident Management internally and external emergency management with other providers such as Ericsson Huawei or NSN.
- Carried Technical handling of new and old roaming partners’ accounts including IREG testing and protocol analyzing, signing new roaming agreements and managing Partner SIMs
- Roaming implementation on MSCS HLR and CCN and follow up of all CS roaming technical issues and complaints on core nodes.
- IR24 IREG testing for CS Voice and SMS, troubleshooting test cases using call traces and implementing necessary configurations
- Protocol analysis using Tektronix and JDSU protocol analyzers to troubleshoot Call flows for CAMEL or ISUP or roaming scenarios, Wireshsark and JDSU traces to troubleshoot A Nc Nb Mc interfaces and Iu Cs traffic
- Cs Core configuration of AXE and CPP nodes including implementation of new Signaling relations, Number analysis and IMSI analysis, BICC and ISUP routes configuration, CAMEL and IN configuration, HSS and HLR Profiles configuration, AXE system application tracing and call trace, AXE MSCS Blade Cluster emergency handling
- CCN configuration for SS7 and Diameter Signaling, IMSI series and roaming configuration, Gy and Gx configuration, and troubleshooting CCN operation including CDR analysis Gy traces and tcpdumps
- Customer oriented and highly experienced in corporate customers technical handling, insuring a daily 99% feedback on all technical CS complaints within the CS unit
- Attended several technical trainings in Ericsson learning center covering all types of 2G/3G/4G mobile operation, As well attended several management and PMP trainings within Alfa Mobile.
- ITIL oriented with service desk experience and experience in all types of service handling, developed procedures related to the department tasks and created related processes

Supervision and Service Level Management Engineer at Alfa Mobile
  • Lebanon - Beirut
  • February 2008 to July 2009

- Monitored and supervised the performance of Alfa services and telecommunications infrastructure against the performance criteria and service levels with the overall objective to achieve a 50% first line resolution or diagnostics of all incidents.
- Provided Service Desk support, initiating and managing in strong coordination and support to other team members the resolution and escalation process for any incidents related to infrastructure, applications or services under the responsibility of the unit against the relevant Service Level Agreements.
- Prepared and analyzed daily operational reports for management and engineering departments as per internal benchmarks and requirements and suggested improvements.
- Rolled out new BTS/Node B releases, from multiple providers, in accordance with engineering and operational procedures and work orders
- Developed several scripts to perform timely preventive network health check and collect automated backups and network reports

NOC Engineer at P-Group
  • February 2007 to February 2008

NOC engineer for Zajoulnet ISP and p-group VoIP voice carrier
Monitored key system elements, routers servers and LAC’s.
Troubleshooting l2tp network, working on Cisco NPE-G2 servers.
Gained customer service relation through troubleshooting corporate accounts and major residential issues.
Attended company trainings concerning ISP networks, MPLS networks and ADSL networks and implementation
Monitored and Investigated VoIP traffic (LCD and ASR) on Gateways and soft switches

C++ Programmer at ACT Computer Systems
  • Lebanon - Beirut
  • July 2006 to February 2007

- Worked in a team on developing an automated vehicle locator AVL system
- Setup communication with several GPS locators over TCP through GPRS

3D Animator at Jabre Graphics
  • Lebanon - Beirut
  • November 2005 to November 2006

Worked on Discreet 3Dmax, Alias Maya and Adobe After Effects as 3D animator and max script programmer

Technical Officer at Siemens Mobile, Kettaneh
  • Lebanon - Beirut
  • August 2004 to November 2004

Attended workshop on Siemens Handsets and Mobiles
Identified faults and repaired hardware faults in Siemens Mobile Handsets

Trainee at OGERO Telecom
  • Lebanon - Beirut
  • July 2004 to August 2004

SS7 Training and Ericsson switch introduction POTS introduction and Fiber optics workshop

Education

Master's degree, Telecommunication Networks
  • at Ecole De Technologie Superieure ETS Montreal
  • April 2016

Focusing on Virtualization of Network Functions, Virtual IMS networks and SIP signalling

Bachelor's degree, Computer Communications Engineering
  • at Notre Dame University
  • June 2006

Specialties & Skills

Languages

English
Expert
French
Expert
Arabic
Expert

Training and Certifications

Signalling in the Core Network (Training)
Training Institute:
Ericsson Learning Center
Date Attended:
December 2012
Duration:
24 hours
Project Management Professional (Training)
Training Institute:
Formatech
Date Attended:
March 2014
Duration:
35 hours
GSM RAN Signalling (Training)
Training Institute:
Ericsson Learning Center
Date Attended:
November 2009
Duration:
32 hours
Shell Programming for System Administrators (Training)
Training Institute:
Oracle
Date Attended:
June 2012
Duration:
60 hours