سعاده داود, Senior CS Core network Engineer

سعاده داود

Senior CS Core network Engineer

Alfa Mobile

البلد
لبنان
التعليم
ماجستير, Telecommunication Networks
الخبرات
10 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 8 أشهر

Senior CS Core network Engineer في Alfa Mobile
  • لبنان - بيروت
  • فبراير 2014 إلى يناير 2016

- Carried out duties as Cs Core Platform Engineer
- Performed the required commissioning of new Core nodes and services prior to their commercial delivery insuring their integration within the network
- Studied, validated, and implemented new corrections and software levels to all CS Core nodes, so as to minimize risks on the network
- Migrated several services on different platforms, Core nodes Hardware and Software migration, planned and performed Network architecture upgrade
- Written and approved MOP and Low Level Design LLD for new Cs core solutions and services
- Approved and Selected RFPs for new IN solution from Ericsson Huawei and ZTE
- Represented Alfa Mobile in IREG meetings for RILTE SIGNAL and PACKET

Cs Core Network Engineer في Alfa Mobile
  • لبنان - بيروت
  • يوليو 2009 إلى فبراير 2015

-Took Charge of the Operation and Maintenance of the Core mobile network nodes including MSCS MGW HLR HSS CCN & IN Nodes
- Performed Preventive maintenance and Corrective maintenance and related Incident Management internally and external emergency management with other providers such as Ericsson Huawei or NSN.
- Carried Technical handling of new and old roaming partners’ accounts including IREG testing and protocol analyzing, signing new roaming agreements and managing Partner SIMs
- Roaming implementation on MSCS HLR and CCN and follow up of all CS roaming technical issues and complaints on core nodes.
- IR24 IREG testing for CS Voice and SMS, troubleshooting test cases using call traces and implementing necessary configurations
- Protocol analysis using Tektronix and JDSU protocol analyzers to troubleshoot Call flows for CAMEL or ISUP or roaming scenarios, Wireshsark and JDSU traces to troubleshoot A Nc Nb Mc interfaces and Iu Cs traffic
- Cs Core configuration of AXE and CPP nodes including implementation of new Signaling relations, Number analysis and IMSI analysis, BICC and ISUP routes configuration, CAMEL and IN configuration, HSS and HLR Profiles configuration, AXE system application tracing and call trace, AXE MSCS Blade Cluster emergency handling
- CCN configuration for SS7 and Diameter Signaling, IMSI series and roaming configuration, Gy and Gx configuration, and troubleshooting CCN operation including CDR analysis Gy traces and tcpdumps
- Customer oriented and highly experienced in corporate customers technical handling, insuring a daily 99% feedback on all technical CS complaints within the CS unit
- Attended several technical trainings in Ericsson learning center covering all types of 2G/3G/4G mobile operation, As well attended several management and PMP trainings within Alfa Mobile.
- ITIL oriented with service desk experience and experience in all types of service handling, developed procedures related to the department tasks and created related processes

Supervision and Service Level Management Engineer في Alfa Mobile
  • لبنان - بيروت
  • فبراير 2008 إلى يوليو 2009

- Monitored and supervised the performance of Alfa services and telecommunications infrastructure against the performance criteria and service levels with the overall objective to achieve a 50% first line resolution or diagnostics of all incidents.
- Provided Service Desk support, initiating and managing in strong coordination and support to other team members the resolution and escalation process for any incidents related to infrastructure, applications or services under the responsibility of the unit against the relevant Service Level Agreements.
- Prepared and analyzed daily operational reports for management and engineering departments as per internal benchmarks and requirements and suggested improvements.
- Rolled out new BTS/Node B releases, from multiple providers, in accordance with engineering and operational procedures and work orders
- Developed several scripts to perform timely preventive network health check and collect automated backups and network reports

NOC Engineer في P-Group
  • فبراير 2007 إلى فبراير 2008

NOC engineer for Zajoulnet ISP and p-group VoIP voice carrier
Monitored key system elements, routers servers and LAC’s.
Troubleshooting l2tp network, working on Cisco NPE-G2 servers.
Gained customer service relation through troubleshooting corporate accounts and major residential issues.
Attended company trainings concerning ISP networks, MPLS networks and ADSL networks and implementation
Monitored and Investigated VoIP traffic (LCD and ASR) on Gateways and soft switches

C++ Programmer في ACT Computer Systems
  • لبنان - بيروت
  • يوليو 2006 إلى فبراير 2007

- Worked in a team on developing an automated vehicle locator AVL system
- Setup communication with several GPS locators over TCP through GPRS

3D Animator في Jabre Graphics
  • لبنان - بيروت
  • نوفمبر 2005 إلى نوفمبر 2006

Worked on Discreet 3Dmax, Alias Maya and Adobe After Effects as 3D animator and max script programmer

Technical Officer في Siemens Mobile, Kettaneh
  • لبنان - بيروت
  • أغسطس 2004 إلى نوفمبر 2004

Attended workshop on Siemens Handsets and Mobiles
Identified faults and repaired hardware faults in Siemens Mobile Handsets

Trainee في OGERO Telecom
  • لبنان - بيروت
  • يوليو 2004 إلى أغسطس 2004

SS7 Training and Ericsson switch introduction POTS introduction and Fiber optics workshop

الخلفية التعليمية

ماجستير, Telecommunication Networks
  • في Ecole De Technologie Superieure ETS Montreal
  • أبريل 2016

Focusing on Virtualization of Network Functions, Virtual IMS networks and SIP signalling

بكالوريوس, Computer Communications Engineering
  • في Notre Dame University
  • يونيو 2006

Specialties & Skills

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس
العربية
متمرّس

التدريب و الشهادات

Signalling in the Core Network (تدريب)
معهد التدريب:
Ericsson Learning Center
تاريخ الدورة:
December 2012
المدة:
24 ساعة
Project Management Professional (تدريب)
معهد التدريب:
Formatech
تاريخ الدورة:
March 2014
المدة:
35 ساعة
GSM RAN Signalling (تدريب)
معهد التدريب:
Ericsson Learning Center
تاريخ الدورة:
November 2009
المدة:
32 ساعة
Shell Programming for System Administrators (تدريب)
معهد التدريب:
Oracle
تاريخ الدورة:
June 2012
المدة:
60 ساعة