IT support
University of Calgary
Total years of experience :4 years, 6 Months
Managing users on active directory
-works on exchange and Imaps
-Troubleshooting network issues
-works with symmantec ghost console
-manages drives vaccine
-deals with smart boards, projectors.
-Trouble shooting with network printers andworking with printer servers
-working with cisco ip phones
✓ Having 1 year of experience with FORTUNET SOLTIONS as System Administrator.
✓ Having 1 year of experience with Knowledge Bridges International school as IT ADMIN.
Assembling of desktop PCs.
• Diagnosing and troubleshooting various problems in PC installation and configuration of peripherals like printers, scanners, modem, sound card, Network cards ETC.
• Securing the systems from virus by installing various types of antivirus software & virus removal tools.
• Creating of user accounts and assigning sufficient permissions to access the resources.
• Involve in support and installation of hardware, software and operating systems.
• Design and implements physical LAN and resolve network problems and offers technical assistance to customers Help desk support.
• Bachelor of Technology (B.Tech) in computer science and information technology From Jawaharlal Nehru Technological University, Hyderabad. (2010) with 65%
• Intermediate from Sri Srinivasa Jr College (2006) with 82%
• SSC from St. Xavier's High School (2004) with