Senior Supervisor
OMT s.a.l.
Total years of experience :6 years, 4 Months
•In charge of setting up, represent and manage this unit within the framework and objectives of the company. Also, provide strong support to all units' members with the aim of achieving coherence and sustainability. Ensure their motivation and development of competence in information management, through advice, training, policies, guidelines and development of the most appropriate business solutions.
•Responsible of research and analyze agents' accounts prior, examine historical data and utilize available resources to ascertain strategically locations. Make arrangements for payments and daily follow up to ensure requirements are satisfied. Take necessary actions and resolve issues attributing to delinquency accounts.
•Monitoring limits collection movement for 900 local agents. Authorize, identify and update the daily limit for each service offered by the company.
• Ensure that transaction amounts (deposits, payments, transfers, charges and interests) agree with bank balances; also make sure that guideline and policies around cash process are adequate and effective.
• System development: Interpret and apply mandated testing rules, regulations, policies and procedures. Follow on detailed directions and cooperate with specialist technical members for new applications.
Internship
July 2008 till September 2008
Internship at Banque Libano-Franciase - Beirut
With satisfactory performance, this great experience broadened my knowledge in the banking sector as: • Teller responsibility: accepting deposit, cashing checks, processing withdrawals
• Accounts' related operations: opening and closing accounts
• Cards operations process: obtaining, canceling, renewing of all kinds of cards
• Loans administration and management: personal loans, auto loans, housing loans
• Bank assurance functions: life insurance, retirement plans, education, etc
Completed my M1 at Lebanese University. Currently preparing for CFA test level 1 though PBSI