Accountant
International Committee of Red Cross
Total years of experience :11 years, 1 Months
Checks the supporting documents against Amman cash accounting entries and
enter the transactions in the system in daily bases.
* Ensures that all sub-Delegations transactions are entered in the JDE twice a
month.
* Reconcile daily cash statement with a cashier.
* Imputes all the Bank payments for suppliers that we have chosen not to register
in the address book.
* Imputes & updates the Statistical accounts.
* Imputes adjusting entries which are done for the current period (e.g. private use
of telephone / vehicles).
* Imputes all correcting entries which are concerning prior periods.
* Follows and consults the F&A manual regularly to be up to date with changes at
all times.
* Imputes invoices in JDE according to their typology, invoices of registered
suppliers follow different steps in JDE:
-Manual Payment
-Voucher entry + Manual Payment
-Direct Voucher Payment
* Prepare financial documentation for sending to FAD_REV/MNL.
* In case of the absence of one of the colleagues from the team to retake certain
task of him/her.
* To train junior accountants and trainees.
* Control that files are up-to-dated at all times and participates in archiving efforts
* Give needed support for Sub delegations upon request.
* Updates at the end of each month the Payment Tracker for all departments
* Send out monthly direct cost extraction to each Coordinator.
* Sends, upon the request of the Supplier, the breakdown of invoices regarding the
Bank transfers done to their Bank Accounts.
* Responsible for sending any requested report
* Prepares the monthly Reconciliation of accounts investigate differences and
send the reconciliation file 1st
week of the month to the finance responsible
according to FAD_REV instructions.
Monitor the cash in safe and replenishes from Admin. main safe whenever necessary
* Accompany the Administrator to the bank for cash withdrawal .
* Distribute cash working advances and controls settlements according to the financial rules.
* Receive and control invoices.
* Pay invoices against cash.
* Ensure documents for cash payment are according to internal rules and regulations and that
the 2 signature rule is strictly applied.
* Hand-over and perform at the end of each day to the finance responsible the following:
- Daily cash control
- Pending invoices
- Working advances (for checking only)
- Safe Key with a sealed envelope.
Performs monthly physical cash count of other safes with cash (Adm. Co. HoD)
* Follow-up on monthly & periodical basis the payments and keeping records for the
payments arranged in an orderly manner.
* Enter all the received invoices into the invoice system (First entry) and check that all of the
entries are correct.
* Prepare Transfer forms & Bank Statement requests.
* Enters bank payments and bank transfers in E-banking system
* Provide payments details to the suppliers.
* Assist the accountant in the daily filling & the monthly Packing.
* Replace the accountant in case of absence. May also be asked to support sub delegations
on cash and accounting.
* Ensures self-learning and to be permanently up-dated on all changes in rules and
regulations as well as the accounting software in use.
Des 2011 - Mar 2014, Jordan Dubai Islamic Bank (Jordan)
Provide excellent, timely & error free Teller service to the customers while
ensuring all the financial problems like cash shortage or excess are at the lowest.
Tasks Included:
* Provide Customers with competent, timely services in the area of Account
Opening & Account Management.
* Consistently meet and exceed the Service Standards set for the Customer
Services Area by taking ownership of customers problems and handling it
till final resolution.
* Adherence to branch processes & policies and report deviation to
immediate supervisor.
* Guide Customers regarding the right product to meet their needs and
Cross-sell other bank`s products and Services to existing customers.
* Effective & Controlled delivery of ATM Cards, Cheque books and PIN
Mailers to customers.
* Provide constructive and constant feedback on improvement of products,
services, systems, which may either reduce cycle time or costs or enhance
customer satisfaction or increase controls and reduce risk.
Interact with customers over the phone to understand their needs towards
shares & stocks.
Provide excellent customer service to achieve customer loyalty.
Resolve problems over the telephone on the spot.
Clarify and explain procedures and products over the telephone.
Capture and report customer feedback towards continual product
development.
Resolve customer’s disputes by coordinating with Mashreq Bank and Dubai
Financial Market.
Successfully retained existing clients by offering outstanding customer
service.
Assist new Personal Banking Advisors in handling calls and customer
inquiries.
Tasks included
Working on Computerized EHIS (ELAJ Health Care Information System) and
Perform
The following
1. Registration of Patients.
2. Scheduling Appointments.
3. Entering and charging the lab investigations, medical imaging orders &
consultation fees.
4. Cashier as billing of invoices through the HIS.
5. Preparing the claim forms of various insurance companies to doctors.
6. Receptionist answering phone calls.
7. Medical Interpreting for nurses & Doctor’s.
Supervises and coordinates activities of other tellers engaged in receiving and
paying out money and keeping records of tellers transactions in the branch.
Keys of Responsibilities
* Manage other tellers in performing the daily duties.
* Provide support to other tellers in terms vacations and leaves.
* Act as MLRO “Money Laundering Reporting Officer “in his\her branch in coordination
with compliance team.
* Examines TELLERS' reports of daily transactions for accuracy.
* To perform financial transactions (cash, transfers, Foreign Exchange, ) timely and
accurately.
* Schedule teller work hours and assign specific job duties.
* Monitor performance of tellers to ensure that established policies and procedures are
being
Followed.
* Monitor work flow of tellers to ensure that customers are being handled in a timely
manner.
*
* Investigate and resolve overages/shortages.
* Investigate and handle customer complaints received in Teller Area or other areas
Under their supervision.
* To eliminate risk of cash differences by following diligently the process set & ensuring
accurate delivery of cash to customers.
* To be vigilant and alert on possible fraud.
* Handle all exchange related transactions.
* Inform customers about the alternative delivery Channels of ATM/self service banking
area.
* Cross-sell bank's other product and services.
* Adhere to all policies and process to ensure smooth processing and low risk.
* Balance all daily transactions.
* Reduce wait time and serve time by efficient handling of process.
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