Senior Banking Assistant
Nations Trust Bank PLC
مجموع سنوات الخبرة :6 years, 10 أشهر
• Ensure Tellers and Banking Assistants of the Branch to abide by the Branch Operations Manual, Reconciliation of identified branch accounts and follow up.
• Mentoring, coaching and training junior and new staff.
• Overall handling of the Branch Operations to ensure that the laid down internal controls are adhere to, and to achieve the overall objective set out in the strategic plan.
• Handling new client inquiries and acting as the face of the business / Dealing with and resolving problems and issues which arise.
• Proactively create and develop business opportunities with both new and existing clients in order to generate additional business and to enhance key relationships.
• Responsible for the efficient conduct of business and management of all Trade finance related transactions such as Scrutinizing of Imports, Foreign and Domestic L/C documents in accordance with UCP 600.
• Scrutinizing bank Guarantee opening documents and handling bank guarantee renewals / cancellations & Adherence to the principles and guidelines of UCP-600 and URC 522 in all activities.
• Good understanding of reimbursements, claims, negotiations, margins and Structuring and checking Import L/Cs and Amendments.
• Monitor and control all operational expenses in branch.
• Senior Cash Teller and Customer Service officer of Priority customers.
• Handled and have good knowledge of FCY transactions and exchange rates.
• Building and maintaining relationships with clients and key personnel.
• Customer cross selling and customer service management.
• Actively involved in Finacle system migration project (Flexcube to Finacle).
Successfully completed Intermediate in Applied Banking & Business Finance.
Completed General Certificate of Education – Advanced Level Examination held with Distinctions held by Examination Department Sri Lanka.