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Sadaf Sultana, HR Assistant Manager

Sadaf Sultana

HR Assistant Manager·Titanium Group Pvt. Ltd.

United Arab Emirates

Master's degree, Organizational Behavior And Human Resources

Work experience

Total years of experience: 9 years, 3 months

HR Assistant Manager

June 2022 - July 2025

Titanium Group Pvt. Ltd.

Lahore, Pakistan

June 2022 - July 2025

• Spearheaded recruitment initiatives in UAE and Pakistan, successfully hiring over 120 employees and decreasing open positions by 30%.
• Formulated and implemented HR policies, salary structures, and employee engagement programs, resulting in a 25% increase in employee satisfaction scores.
• Oversaw payroll and attendance management for 200+ staff using HRMS/ERP systems, achieving 100% compliance and accuracy.
• Addressed grievances and managed disciplinary actions, enhancing employee retention rates by 15% annually.
• Streamlined onboarding processes and digitized records, leading to a 25% reduction in processing time, enhancing overall efficiency.

Company industry:
Real Estate

HR Assistant Manager

June 2022 - June 2025

Titanium Group Pvt Ltd

Lahore, Pakistan

June 2022 - June 2025

• Led strategic recruitment campaigns in UAE and Pakistan, utilizing platforms such as LinkedIn, Gulf Talent, and Facebook to source and engage high-caliber candidates.
• Streamlined employee record management through advanced ERP, CRM, and CPanel systems, significantly improving data accuracy and accessibility.
• Cultivated strong employee relations by proactively resolving grievances, overseeing disciplinary procedures, and ensuring adherence to HR policies and best practices.
• Oversaw the maintenance of HRMS, ERP, and C-Panel systems, ensuring seamless operations and data management within the HR department.

Company industry:
Real Estate
Job role:
Sales

HR Officer

January 2021 - January 2022

Bahria Town Pvt. Ltd.

Lahore, Pakistan

January 2021 - January 2022

• Processed leave, benefits, and settlements for over 500 employees, ensuring full compliance with company policies and enhancing employee satisfaction.
• Supported recruitment and onboarding efforts, successfully integrating more than 50 new hires in record time, contributing to a seamless transition.
• Conducted insightful exit interviews and managed separation procedures, reducing documentation turnaround time by 20%, thereby improving operational efficiency.
• Maintained accurate HRMS records and supported audits, achieving zero discrepancies in employee data and reports, which strengthened data integrity.
• Coordinated engaging employee activities, fostering a positive workplace culture and enhancing employee retention.

Company industry:
Construction & Building

HR Officer

January 2016 - January 2021

Al Bait Al Wardi Upholstery,

Dubai, United Arab Emirates

January 2016 - January 2021

• Oversaw comprehensive HR operations for a diverse workforce of 150+ employees, ensuring adherence to legal standards and accurate record-keeping.
• Streamlined payroll processing and effectively addressed employee grievances, resulting in an 18% increase in staff satisfaction over three years.
• Collaborated with the PRO to manage and submit essential employee documentation for visa, medical, and government procedures.
• Monitored performance metrics and documentation accuracy, achieving a 20% reduction in HR errors and enhancing overall operational efficiency.
• Developed and executed onboarding and induction programs, fostering a positive employee experience and promoting retention.
• Supported HR initiatives as a proactive team member, contributing to a cohesive and productive workplace environment.

Company industry:
Automotive Repair, Spare Parts, & Support Services

HR Intern

June 2016 - August 2016

Descon Engineering Pvt. Ltd.

Lahore, Pakistan

June 2016 - August 2016

• Facilitated the onboarding process for over 30 employees, enhancing the overall employee experience and ensuring compliance with HR protocols.
• Collaborated in performance evaluation cycles and probation tracking, contributing to a 15% increase in HR operational efficiency.
• Streamlined documentation processes, ensuring accuracy and timely updates to employee records.
• Engaged in continuous improvement initiatives to enhance HR services and employee satisfaction.
• Assisted in the development of training materials to support employee development and performance management.
• Fostered positive relationships with employees, promoting a supportive and inclusive workplace culture.

Company industry:
General Engineering Consultancy

Education

University Of The Punjab

June 2016

June 2016

Master's degree, Organizational Behavior And Human Resources

Pakistan

GPA (rating): Excellent

GPA (rating): Excellent

University of the Punjab

June 2016

June 2016

Master's degree, Human Resource Management

Pakistan

University of the Punjab

September 2014

September 2014

Bachelor's degree, Sociology And International Studies

Pakistan

Skills

Job Description Development
Expert
Job Description Development
Expert
Performance Management
Expert
Performance Management
Expert
Grievance Handling
Expert
Grievance Handling
Expert
Employee Relations
Expert
Employee Relations
Expert
Recruitment
Expert
Recruitment
Expert
ERP Systems
Expert
ERP Systems
Expert
HR Policies
Expert
HR Policies
Expert
Recruitment
Expert
Recruitment
Expert
Change Management
Expert
Change Management
Expert
Emotional Intelligence
Expert
Emotional Intelligence
Expert
Leadership & coaching skills
Expert
Leadership & coaching skills
Expert
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
EMPLOYEE ONBOARDING
Intermediate
EMPLOYEE ONBOARDING
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PEOPLE MANAGEMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate

Languages

English
Expert
Arabic
Beginner
Hindi
Expert
Urdu
Beginner

Training and Certifications

Certifications
Social Media Marketing

Hobbies

  • Reading, Writing, Meditation, Travelling