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Saddam Abuallail, Sales Manager | Retail Shops |  Enterprise Accounts

Saddam Abuallail

Sales Manager | Retail Shops | Enterprise Accounts·Almawared for Communications

Jordan

Bachelor's degree, Modern Languages

Work experience

Total years of experience: 12 years, 3 months

Sales Manager | Retail Shops | Enterprise Accounts

March 2016 - April 2025

Almawared for Communications

Irbid, Jordan

March 2016 - April 2025

• Directed enterprise sales operations across B2B channels, ensuring consistent revenue growth and market expansion.
• Spearheaded go-to-market strategies targeting key accounts, partners, and high-value opportunities.
• Orchestrated the full sales cycle, from lead qualification to closing complex, high-ticket deals.
• Cultivated strong relationships with senior stakeholders, influencing decision-making at executive levels.
• Positioned solutions effectively by aligning business needs with digital and ERP capabilities.
• Coordinated cross-functional teams to deliver customized commercial and technical proposals.
• Drove account growth through proactive upselling and cross-selling initiatives.
• Strengthened client retention by enhancing value delivery and long-term engagement strategies.
• Monitored pipeline performance and sales KPIs to optimize forecasting and execution.
• Identified new revenue streams through market analysis and strategic opportunity mapping.

Company industry:
Telecommunications
Job role:
Sales

Sales Representative

March 2013 - March 2016

Spectrum Telecom

Irbid, Jordan

March 2013 - March 2016

• Spearheaded showroom operations, driving staff efficiency and maximizing sales performance in alignment with corporate goals.
• Achieved and exceeded quarterly sales targets, demonstrating a strong track record of revenue growth and market penetration.
• Revamped customer service strategies, leading to a notable decrease in customer complaints and increased satisfaction rates.
• Cultivated and coached team members to elevate sales skills and promote a culture of high achievement and accountability.
• Conducted in-depth market analysis to uncover growth opportunities and develop strategic initiatives for enhanced sales performance.

Company industry:
Telecommunications
Job role:
Sales

Customer Service Agent

January 2013 - January 2013

Orange Telecom

Amman, Jordan

January 2013 - January 2013

• Developed and maintained robust customer relationships, effectively addressing inquiries and resolving issues, which significantly boosted customer satisfaction and loyalty.
• Applied strong communication and problem-solving skills to foster team collaboration and spearhead sales initiatives in a fast-paced environment.
• Identified customer needs and customized solutions, resulting in enhanced sales performance and increased client retention rates.
• Analyzed feedback from customer interactions to refine sales strategies, driving continuous improvement and contributing to overall business growth.
• Championed a customer-centric approach that aligns with sales objectives, preparing for a seamless transition into an Area Sales Manager role.

Company industry:
Telecommunications

Education

Yarmouk University

January 2012

January 2012

Bachelor's degree, Modern Languages

Jordan

GPA (rating): Good

GPA (rating): Good

Bachelor's Degree in Modern Languages & Literature – Major in French Language, Minor in Italian Language, Yarmouk University, Jordan
View attachment

Skills

Management
Expert
Management
Expert
Retail
Expert
Retail
Expert
Distributions
Expert
Distributions
Expert
Business
Expert
Business
Expert
Sales
Expert
Sales
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
CONSUMER BEHAVIOUR
Intermediate
CONSUMER BEHAVIOUR
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
SALES MANAGEMENT
Expert
SALES MANAGEMENT
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
WEB PERFORMANCE OPTIMIZATION
Intermediate
WEB PERFORMANCE OPTIMIZATION
Intermediate
Management
Expert
Management
Expert
Business Development
Expert
Business Development
Expert
Administration
Expert
Administration
Expert
Project Management
Expert
Project Management
Expert
Negotiation
Expert
Negotiation
Expert
Customer Service
Expert
Customer Service
Expert
Accounting
Expert
Accounting
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Science
Expert
Science
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Marketing
Expert
Marketing
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS TO BUSINESS
Expert
COMPUTER LITERACY
Expert
COMPUTER LITERACY
Expert
COMPUTER PROGRAMMING
Expert
COMPUTER PROGRAMMING
Expert
CONTENT EDITING
Intermediate
CONTENT EDITING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
SALES
Intermediate
SALES
Intermediate
SALES STRATEGY
Expert
SALES STRATEGY
Expert
SALESFORCE
Intermediate
SALESFORCE
Intermediate
ZOHO OFFICE SUITE
Intermediate
ZOHO OFFICE SUITE
Intermediate

Social profiles

Personal Website
Personal Website

Languages

English

Expert

Arabic

Native Speaker

French

Intermediate

Training and Certifications

Certifications
The Digital Transformation Journey
Strategic planning
English for the Workplace
The Digital Transformation Journey

Hobbies and interests

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