مدير قطع غيار
خاص
Total years of experience :27 years, 5 Months
Nissan & Infinity
Chevrolet, GMC, Cadillac, Opel & ACDelco
• Carry out all the tasks of the operations directives prescribed for the parts and accessories service.
• Ensuring fast supply, in keeping with the requirements, for the in-house workshop. Ensure active, direct sales and Original refurbished parts over the counter (both to end customers as well as to the free workshops).
• Ensuring a fast and appropriate supply of parts to effectively support the workshop.
• Ensuring high quality and appearance is delivered by the parts service department
• Monthly Monitoring and analysis the customer satisfaction indicators
• Monthly Monitoring of KPI’s
• Developing proposals for adapting staffing (number of staff, qualifications, good cooperation with workshop, Training...)
• Ensuring a task- oriented procedures, information structure, and organizational structure and well maintained: clean & tidy.
• Assist for planning, monitoring and control of departmental earning to achieve the profitability of the service operation as a hole
Assist for planning, monitoring and control of departmental earning to achieve
the profitability of the service operation as a hole
Academic Diploma YAJOOZ Training centre 1995 Amman
*Customized Development Program
(The selling process from A to Z) 2002 Amman
*Porsche Partner Network (PPN) 1 2004 Dubai
* Porsche Partner Network (PPN) 2 2005 Dubai
*DMS (Dealer management system) Training 2008 Dubai
*Parts advisor Level 1 (VW & Audi) 2009 Dubai
*Parts Advisor Level 2 (VW & Audi) 2010 Dubai
*Parts Advisor Level 3 (VW & Audi) 2010 Dubai
*ŠKODA Parts/Accessories Logistic Training & Workshop 2012 Dubai
*Audi Academy assessment 2013 Dubai
* Basic Parts Manager Intensive 1(VW & AUDI) 2013 Dubai
* Basic Parts Manager Intensive 2 (VW & AUDI) 2013 Dubai
* Advanced Parts Manager 1 (VW & AUDI) 2013 Dubai
* Advanced Parts Manager 2 (VW & AUDI) 2014 Dubai
*Advanced Parts Manager 3 (VW & AUDI) upcoming (Q4) 2015 Dubai
دبلوم صناعي