Public relation officer
Emirates Airlines
Total years of experience :11 years, 2 Months
take of sickness cases inside the airport
•Handling death cases on board EK aircrafts and Dubai international airport
•To provide operational management (MAS/ASM) with reports of any/all irregularities faced during the shift and to prepare written reports for the administrative management where such has been identified as requiring follow-up.
•Follow up with hospitals and family members of passengers in an efficient and professional way .
•Examine and report operational problems such as delay in case of any medical cases or medical requirements for passengers on board flights .
•Make sure that high standards are maintained while handling disruptions
: check in area // gate handling, terminal 3 Dubai.
•To provide quality service to passengers in respect to check-in, boarding, special services, lounges,
•Airport hotel and baggage services.
•Make sure that passengers are handled in a consistent and efficient manner.
•Maintain high standards of customer service, safety and security while checking in and boarding passengers .