HR Manager – HRBP
OCS Express Kuwait
Total years of experience :19 years, 6 Months
• Managing the full scope of Admin & Human Resources operations to ensure they’re aligned with our business objectives.
• Work closely with the Board and senior managers to improve work relationships, express new ideas and suggest solutions.
• Developing HR strategies, policies, and practices, suggest new HR strategies to Improving and monitoring employee productivity.
• Administer periodic performance evaluations and assign grades as appropriate to ensure effectiveness, compliance, and equity within the organization, Provision of on-going consultation to management on performance related issues.
• Conduct planning strategic HR initiatives, developing the HR agenda as per performance evaluation outcomes.
• Manage employee transfers within a squad team/chapter/tribe.
• Ensuring compliance with internal regulations and local laws, advising on legal implications of HR issues related to discipline and employee grievances.
• Create, manage, delete and amend job positions as per job requirement and based on DoA.
• Conducted job analysis and formulation and revising job descriptions, job evaluations, salary scale that is linked to the core vision and objectives of the business.
• Analyze trends and metrics with the HR department and set up KPI’S Measurements.
• Consult with line management and provide daily HR guidance
• Monitor and audit the monthly payroll and timely processing of monthly salaries; control on leave, overtime, salary changes, promotions, bonuses, pay adjustments and indemnity of termination calculation,
• Conceptualize, create, and ensure implementation of recruitment strategy, to launch new initiatives to help in easy and cost-effective sourcing.
• Evaluating staffing needs, recruiting the right talent, enhancing recruitment efforts. designing succession plans.
• Set up and updating compensation and benefit packages Structure for talent acquisition and increase productivity and retention.
• Assimilation of new employees, Conduct orientations, performance management, organizational development and counselling and revising the company’s handbook
• Manage Company related licenses and other documents UpToDate, and that Administrative Processes are conducted in an Efficient and Effective manner to support the Business Plan and in compliance with the government regulations.
• Improving relations between staff and employers, resolve complex employee relations issues and address grievances.
• Overseeing exit interviews, developing plans for retaining a talented workforce.
• Seek feedback on HR policies and systems, review effectiveness & resolve escalated issues to build morale and maintain high productivity levels.
• Identify training needs for teams and individuals, evaluate training programs.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of company personnel policies and to ensure that employees have a safe working environment.
• Maintain close contact with all Department Heads through departmental visits, serving as an internal Auditor on employee relations issues.
- Implement and develop effective policies and overseeing the implementation of regulations and administrative procedures speed and accuracy requisite consistent with corporate goals.
- Managing end-to-end HR activities and administration functions including : HR management strategy, training / development, recruitment / selection, job costing Analysis, contract negotiation / renewal, incentives, promotions, grievance, as per the human resources performance standard and comply with any audit requirements.
- Consults legal counsel to ensure that all policies and procedures are timely conversant and full compliance standards with current applicable laws, and government regulations.
- Coordinating the process of any governmental matters on board with government relations dep.
- Track & Managing all admin issues for the company required renewal / issuance licenses and for employees work issues, for the company staff & subcontractor and government contracts.
- coach and lead HR team in line with business plans, clarify roles and set accountabilities, review their performance to identify their training needs.
- Planning, Managing recruitment and selection process for key and managerial positions, in coordination with the recruitment team including:
- coordinating with all departments to determine the future needs of staff in the short and medium term (manpower planning).
- Sourcing potential employees and conducting preliminary interviews for shortlisted candidates.
- Plan, direct, and manage the selection process to identify, recruit high quality talent inclusive of all executive level positions.
- Managing the company’s relationship with manpower overseas agencies from different countries.
- Finalizing reports and recommends procedures to reduce turnover.
- Follow up & Finalizing the monthly Payroll process.
- Monitor measure and report on HR issues, opportunities and development plans and achievements within agreed formats timescales.
- Analysis current wage surveys, salary reports within local market to determine competitive compensation & benefits procedures.
- Administering employee retention plan: motivation, training, benefits and salary updates of new recruits.
- Prepare the overall yearly plan and budget for HR department.
- Maintain the work structure by updating job analysis and job descriptions for all positions.
- Handling employee grievances & resolving attitudinal, behavioral or disciplinary, ethical issues in coordinating with legal department.
- Analyze statistical data and reports to identify and determine causes for improvement of company personnel policies to a safe working environment.
- Process final settlements, conduct ‘exit interviews’ to determine reasons.
- Conversant and up-to-date with Kuwaiti labor law to the private sector and the PIFSS regulations.
- Maintain close contact with all Department Heads through departmental visits, serving as an internal Auditor on employee relations issues.
- Maintain company staff by Ensuring Annual Performance Reviews are carried out at least once every 12 months and are in line with Rotana appraisals management cycle.
- Work with senior management to craft consistent, equitable and competitive compensation and incentives, advises in appropriate resolution of employee relations issues.
- Coordinate, control and inspect employee accommodation, ensuring it is of the highest possible standard of cleanliness, maintenance and comfort.
- Managing personnel team for regards personnel files.
- Assisting Line managers with employee performance management, annual reviews.
- Plans and conducts new employee orientation to foster positive attitude toward company goals.
- Conducting competency based professional assessments for selection and development purposes.
- Investigates accidents and coordinates Safety meetings with Safety manager.
- Maintain and protect confidential data with utmost scrutiny, judgment.
• Preparing HR Business Plan/budgeting process and driving our talent Acquisition programs.
• Prepare and implement the annual HR Plan to support the overall strategic aims and objectives of the company.
• Work closely with senior and line managers, providing them with expert guidance, coaching and support on the full range of HR activities.
• Provide advice and guidance on individual employee relations cases, ensuring that these are well managed and ensure best practice and employment legislation.
• Develop, implement, and maintain HR policies and procedures to ensure effective, fair and consistent management of staff throughout the organization, and ensure that the staff handbook is comprehensively developed.
• Monitor and review the system of performance appraisal and continually develop required.
• Ensure proper implementation of the performance management.
• Develop training and development programs to the organization aligning with the organization HR strategy.
• Responsible for annual salary review process, benefits and incentive packages in order to build competitive salary scale in the market.
• Ensure that all staff senior & line managers are informed and updated on key business and organizational issues.
• Planning and organizing work requirements of recruiting manpower, prepare annual recruiting budget, manpower plan, demand letters, dealing with local and foreign recruitment agencies as the following:
- Liaised with line managers to ensure a full understanding of their requirements according to manpower plan, and requirement requests from different departments.
- Sourcing, filtering, and screening CVs then prepare shortlist that should be sent to the concerned department.
- Handling group interviews.
• Managing monthly payroll Preparing (systematic or manually) which include:
- Compiles payroll data by tracking attendance sheet from all departments, confirm attendance sheet correction, modification, Missing time sheet, ratification of time sheets etc.
- Review and monitor all variables affecting on the net salary and wages such as Benefits, and deductions.
- Ensure updating processing, statutory payments such as (hired, terminated, short & long leaves, maternity, over time, loan payments and indemnity) also managing subscriptions limit in PIFSS, and keep deductions limit align with K. L. L.
- Preparing Bank reports for salary transfer in hard and soft copies.
• Advice employees and management on interpretation for applying HR policies & procedures.
• Monitor the implementation of the various administrative decisions issued by the Supreme.
• Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
• Managing & track the day-to-day Admin & HR departmental activities, such as annual and emergency leaves, duty resumption, sick leaves, job contracts, business trips, increments, administrative work calculating annual leave balance and indemnity as per labor law, … etc. and updating in on HR Sys.
• Monitors company equipment's Accidents Insurance Policies and coordinates its renewal, premium and claim.
• Handling with disputes, employees’ dismissal, and administering disciplinary procedures .
• Preparing the lists of work organization & rewards and sanctions align with Kuwait labor law.
• Update & communicate with all new laws or rules issued by Government.
• Supervising for keeping employees’ files updated regularly.
• Review and updating job requirements and job descriptions for all positions.
• Ensure planning, monitoring, and appraisal of employee work results by managers to coach and discipline employees.
• Updating the staff evaluation reports in a timely manner.
• Fully aware with Kuwaiti labor law.
• Maintain and protect confidential data with utmost scrutiny.
- Responsible for preparing and finalizing day-to-day HR & Admin functions and personnel tasks, such as new hires & end of service requirements, all kinds of leaves, Contracts, increments, PISS, Provision of Leave & Indemnity, Business Trips, proof of attendance…etc. as per Kuwaiti labor law.
- Responsible for Follow-up insurance matters (private health insurance, work-related injuries, life insurance with insurance companies).
- Manage the complete recruitment life-cycle whether internal or external from sourcing, screening, short listing, attending interviews, preparing offer, on board process, probation evaluation and confirmation.
- Overseeing process new hires (visa, residency permits and legal document of foreign Manpower, medical test and employee file).
- Responsible for preparing Manpower Planning in coordination with HR Manager
- Response inquiries of HR Group Manager (whether verbal or written) by reports, and assist managers of companies in administration decisions if it's needed as per the group procedures and handling & follow-up of critical and confidential matters at any company under our group.
- Oversee of the procedures required to make residence formalities for employees in a timely manner in coordination with the Affairs & Passports delegate (Mandoub).
- Supervising for Follow-up renewal companies Licenses, Tenders Committee Certificates and Employment rate of the Kuwaiti National, Certificates for all companies of the group with the concerned delegate (Mandoub).
- Handling, maintaining employees changing Status & updating salaries, Grades, Job Title, Level, Job Family on HR Sys.
- Responsible for screen evaluation forms to preview for all group employees and raise reports to Management.
- Participation in the preparation of internal regulations or organization of business and activities assigned for H.R management according to the requirements needed.
- Submission of proposals for the development of administrative and structural organization of the institution.
- Participation in preparation of HR management budget and preparation of the training plan and in identifying the training needs for HR staff.
- Preparing, managing and scheduling various training courses for candidates.
- Monitoring adherence to group policies, follow-up the procedures, controlling and tabulating significant trade statistics, preparing regular and special analytically reports.
- Decision maker for administration matters at the group when the Group admin. & Personal Manager in leave, and if needed Submission of status report for the group to board member.
- Administer of preparing job description and follow-up updates.
- Participation in the preparation of the budget for the appropriate of H.R management within the limits of the possibilities of the organization based on studies of the local market.
- Responsible for design and development of Admin. Forms of the group.
• Prepares or maintains employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software
• Interprets and explains human resources policies, procedures, laws, standards, or regulations to ensure all employees are abiding by the directives
• Selects qualified job applicants or refer them to managers, hires employees and process hiring-related paperwork
• Reviews employment applications and job orders to match applicants with job requirements
• Informs job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
• Addresses employee relations issues, such as harassment allegations, work complaints, or other employee concerns
• Schedules or conducts new employee orientations to facilitate their integration
• Maintains and updates human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms to make sure available information is all the time renewed
• Confers with management to develop or implement personnel policies or procedures
• Conducts exit interviews and make sure that necessary employment termination paperwork is completed to abide by the rules
• Provides management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues
• Contacts senior job applicants to inform them of the status of their applications
• Develops recruiting strategies to meet current or anticipated staffing needs
• Analyzes employment-related data and prepare required reports
• Advises management on organizing, preparing, or implementing recruiting or retention programs
• Evaluates recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed
• Coordinates with outside staffing agencies to secure temporary employees, based on departmental needs
- Tracking and preparing administrative issues such as tracking renewal residence permit with ID cards, health cards, Passport, job contracts, custody and company licenses and make updates records in HRI Sys.
- Working as a liaison between construction sector and the central administration for each administrative procedure.
- Following up all human resource calendar activities.
Provide payroll information by collecting and following up with time and attendance records and other relevant data (absences, leaves, deductions, etc.).
a) Scan & File papers and documents into appropriate employee’s file and prepare new employee’s files.
b) Monitoring and tracking attendance time sheet reports
c) Review, verifies and maintains all personnel files
d) Prepare the daily requests of the employees (salary certificates, sick leaves, annual leaves)
e) Prepare memos, circular and reports.
f) Handle all issues related to labor law (visa application, transfer of residency)
g) Coordinate staff recruitment and selection process in order to ensure a timely organized
h) Sourcing for CVs and filtering them for suitable candidates.
- Calling candidates and conducting first round of interviews and forward the shortlisted to line Managers for the second interview.
- Organize interview schedules and follow-up. Preparing contracts, calling candidates to sign them and collect their documents.
- Planning and preparing both internal & external training Courses.
- Prepare the priority list of the external training courses.
- Allocate the budget of the external courses for all departments.
- Coordinate with the organizers to select the proper outline of the courses to select it.
- Arrange and coordinate events for the (Health Day, Non-smoking Campaign, Safety Campaign, Away Day and … Other Events).
- Coordinating with the various departments of the company.
- Preparing official memos, emails and reports regarding the different work activities.
- Follow up on the documents and make good tracking system for all the documents.
- Communicate with the other concerned teams in order to follow up on the official documents.
- Prepare PowerPoints slides and statistic data.
- Support the staff in finalizing some office work activities. Perform other related duties as required.
- Operate a variety of office equipment including copiers, facsimile machine and computer; input and retrieve data and text; organize and maintain disk storage and filing.
Quality Assurance and Accreditation - Helwan University in cairo
Bachelor of Arts and Education Education Technology Department