Sales Officer – Direct Sales Department
Gulf Bank
Total years of experience :12 years, 1 Months
-Interacts with existing customers to increase sales of the bank's products and services
-To execute transactions for processing all Consumer Banking loans as per set guidelines ensuring compliance with the Bank’s lending policies, procedures and practices and CBK’s guidelines
-Respond to all customer enquiries and requirements in a proactive and professional manner
-Deliver high quality customer service and exceed satisfaction goals with every customer contact
-Collating, checking and analyzing spreadsheet data
-Examining company accounts and financial control systems
-Gauging levels of financial risk within organizations
-Checking that financial reports and records are accurate and reliable
-Ensuring that assets are safeguarded
-Identifying if and where processes are not working as they should and advising on changes to be made
-Preparing reports, commentaries and financial statements
-Liaising with managerial staff and presenting findings and recommendations
-Creating marketing campaigns and working with the company's external PR agency to see them executed
-Creating and developing new innovative ways to communicate the company message to their existing customers
-Contributing to the annual sales and marketing plan
-Evaluating the effectiveness of all marketing activity
- Supporting the marketing manager in day to day marketing activities
-Plan, develop and deliver campaigns as agreed within timescales.
-Conducting Exit Interviews across all coops and wholesale market
-Conducting Face to Face Interviews
-Conducting Desk Research on various businesses and areas of studies
-Data entry of conducted surveys
2003 - 2006 UNIVERSITY OF MUMBAI, Bachelor Degree in Accounting. Certificates of word, Excel, Power Point and typing from New Horizon.
1993 - 2003 High school AL- QUBAS Privet School - Kuwait.