Network & Business Development Executive
Ras Al Khaimah International Airport
Total years of experience :15 years, 11 Months
To manage employees through a combination of guidance, training, support, motivation and delegation with successful monitoring and promotion of teamwork in order to further staff development.
Informing the business on key market trends that will not just effect the current situation at RAK Airport and Airlines but also the future.
Analyse and report back to management the current and future states of parties such as airlines, tour operators, routes etc.
Working with existing partners to maximize their potential
Attracting new business across various sectors
Updating on market trends
Analysis of airlines, tour operators, routes and networks
Production of business cases
Attending meetings and representing RAK Airport
To monitor the overall terminal operation from kerb to aircraft bridge ensuring that passenger needs are met through the optimum performance of aircraft carrier, airport tenants and agencies.
To manage and ensure a safe and efficient airport operation, in order that RAK Airports image, reputation and Customer Service levels are maintained and enhanced to the highest standards.
To implement and periodically review strategy to ensure that all procedures, standards and instructions as laid down by Airport Services and other head office departments are complied with by Airport staff.
To achieve Ground Handling performance targets as set by Airport Services such as flight punctuality, check-in standards and baggage delivery times in order that the airlines remain competitive at all times.
To manage employees through a combination of guidance, training, support, motivation and delegation with successful monitoring and promotion of teamwork in order to further staff development.
Perform all administrative tasks in an accurate and timely manner e.g. Monthly Reports, Daily Inspections, Baggage Claim Settlements and General correspondence, particularly complaints.
Control expenditure in order that it remains within the predefined parameters of the station budget.
Maximise revenue from excess baggage collections and airport ticket sales and / or by securing additional interline traffic.
Negotiating rates & Venue sourcing / Knowledge of middle east /Indian venues
Client show rounds
Plan, deliver and execute execution strategies
Budget management from scratch through to final reconciliation
Building and maintaining client relationships
Full operational & logistical responsibility for events
Proposal / presentations to key clients
Attending Client meetings
Budgeting & Cost cutting
Event security and entries of special guests and celebrity management.
Production on-site and off-site.
Supervise the event and coordinate with the team and make sure everything was in the right place.
Looked after event security and entries of special guests.
Prepare marketing strategies to perform differently in the market from others.
Plan, deliver and execute execution strategies
Budget management from scratch through to final reconciliation
Building and maintaining client relationships
Full operational & logistical responsibility for events
Manage traffic, delays and departures/arrivals of every flight landing in the territory of Dubai Aviation’s.
Monitor flight movement.
Part of the job was to give clearance to the airlines and plan their movement and departure times.
Supervise the event and coordinate with the team and make sure everything was in the right place.
Looked after event security and entries of special guests.
Prepare marketing strategies to perform differently in the market from others.
Venue selection for the events.
Handling and sorting out passengers’ problems at the check-in or within the terminal.
Guiding passengers to their respective boarding gates or check-in desks.
Arranging Special Handling for our important clients, disabled passengers,
Supervise and control flight-handling activities such as flight editing, check-in, transfers, boarding etc, in order to ensure an optimum standard of guest service, ensuring that all ground services business is delivered
Managing arrival and departure information & customer/passenger support through telephone and personally.
Handling and sorting out passengers’ problems at the check-in or within the terminal.
Guiding passengers to their respective boarding gates or check-in desks.
Arranging Special Handling for our important clients, disabled passengers,
Supervise and control flight-handling activities such as flight editing, check-in, transfers, boarding etc, in order to ensure an optimum standard of guest service, ensuring that all ground services business is delivered
Managing arrival and departure information & customer/passenger support through telephone and personally.