Safa Elbrahmi

• Deliveredpersonalizedcustomer servicein a luxury retail environment, ensuring a high level of client satisfaction andloyalty.
• Assistedcustomerswith product inquiries, styling recommendations, andafter-saleservices.
• Maintaineddetailedrecords of client preferences andpurchasehistory for tailored service.
• Met andexceededmonthly sales goals andteam performancetargets.

• Provided administrative support to management andinternal teams, including drafting reports and correspondence.
• Coordinatedmeetings, managed schedules, andtook detailedmeeting notes.
• Maintained nancialrecords(accountspayable/receivable), processedpayments, andensuredaccurateinvoicing.
• Assisted in hiring procedures andvendor management across departments.

real estate
• Handled client inquiriesand complaints professionally, providing timely resolutions andsupport.
• Processedorders, trackedtransactions, anddocumentedfeedback to improveservicedelivery.
• Collaborated with team members to maintain a consistent andhigh-quality customer experience.
• Coordinatedproperty showingsandopen houses, enhancing client engagement andshowcasing properties effectively.
• Assistedclientsin staging homes andproviding adviceon improvements tomaximizeproperty appeal.