Saffiya Sabir Ahmed

Created a more efficient filing system, reducing file retrieval time by 30% and ensuring compliance with data- protection
standards. Winner of "Win of the Week" twice in 6 months, recognized for excellent file management, where I successfully
cleared and organized over 100 files, reducing the backlog to zero, which resulted in an improvement in the overall efficiency
of the team and department, as well as streamlined workflow.

Addressed patient inquiries and complaints professionally, maintaining high patient satisfaction levels- as the primary point
of contact between clinical teams, researchers, and external partners, resulting in a 15% improvement in communication
efficiency across cross-functional teams gave immense experience in managing patient records in compliance with privacy
laws and healthcare regulations, maintaining accuracy and confidentiality.
 Coordinated over 50 MDT meetings per quarter, improving case review turnaround time by 30% and reducing delays in
treatment planning and maintained 100% on-time distribution of patient case notes and MDT outcomes, contributing to
consistent compliance with clinical governance standards.
 Maintained 100% accurate and confidential employee records (covering 250+ personal files, certificates, and employment
documents), organized and updated personnel files to ensure full compliance with company policies and legal requirements,
and verified/recorded employee qualifications, training certificates, and professional licenses by implementing systematic
digital and physical filing procedures that reduced retrieval time by 40% and improved audit readiness to 100%.

• Launched a creative freelance business, achieving 150% revenue growth within the first year through entrepreneurial initiatives
with the brand name Zoella Arte.
• Demonstrated expertise in the Manager, Coordinator, and Administrator role at Zoella Arte, overseeing diverse services.
Curated and delivered over 50 events, baked 500 products, and crafted 100 hampers and gifts.
• Transitioned from freelancing to a thriving business and services, securing high-profile clients, including 5 celebrities, and
building trust. Leveraged social media to drive 70% of orders, showcasing effective marketing strategies.

Orchestrated intercollegiate fests with participation from 20 colleges, showcasing organisational and creative expertise while
also directing prospective students through the admission process by managing the help desk, optimising workflows that
achieved a 25% reduction in application processing time and a 10% increase in applicant satisfaction.