Sales Co-ordinator
Cosmoplast Industrial Company (L.L.C.)
Total years of experience :8 years, 5 Months
• Spearheaded end-to-end sales operations in collaboration with the Export
Manager, enhancing sales lifecycle efficiency.
• Excelled in lead generation and customer acquisition through strategic cold calling and persuasive presentations, resulting in new account openings and robust sales
pipelines.
• Guaranteed precise order processing and timely delivery, proactively addressing
any client concerns or delays.
• Provide d tailored quotations and alternative product solutions based on client
budget, availability, or specifications, enhancing customer satisfaction.
• Maintained excellent client relations by delivering standard-compliant services, overseeing complete shipment execution, and swiftly resolving sales inquiries.
• Vigilantly pursued timely client payments, reinforcing a healthy financial
relationship and ensuring sustained business growth.
• Implemented customer service strategies, reducing wait times and enhancing
satisfaction.
• Fostered empathetic client relationships, surpassing service standard objectives.
• Collab orated with nursing staff to ensure effective communication and patient care.
• Assisted with patient registration and insurance form completion, streamlining
administrative tasks.
• Scheduled appointments efficiently via phone and in-person, optimizing clinic
workflow.
• Liaised with the Insurance Coordinator for necessary pre-approval and insurance
card validation.
• Developed daily schedules for doctors, coordinating with the Lab, Pharmacy, and
Operations Manager.
• Excelled in brand representation, engaging both domestic and international guests
with superior presentation skills.
• Anticipated guest needs, ensuring swift responses to upgrade requests and
restaurant reservations.
• Proactively identified and cultivated relationships with potential business clients
to boost corporate bookings.
• Ensured smooth travel experiences by assisting with check-ins, flight re-routings,
and support for disabled passengers and those with children.
• Delivered exceptional customer service, contributing to a positive airport
experience.
• Managed disruptions due to delayed or canceled flights with professionalism.
• Ensured compliance with aviation policies, regulations, and safety protocols for aircraft and passengers.
• Conducted breakdown tasks, verifying airway bills, counting cargo pieces, and preparing Load Control Sheets as per manifest.
• Coordinated the timely dispatch of export cargo according to the Unit Weight System (UWS), ensuring adherence to flight schedules and smooth import ULD transitions.
• Provided consistent, high-quality service across all passenger touchpoints, adhering to Standard Operating Procedures and ICAO safety and security standards.
• Handled the transportation and loading of live animals and hazardous materials with strict adherence to safety regulations.
• Prepared comprehensive flight plans, accounting for fuel, weather conditions, and other critical flight information.
• Specialized in Mishandled Baggage (MHB) handling at the Arrival Hall, offering an expert resolution for passenger concerns.
• Specialized in Mechanical Engineering with a focus on machine design, production, and application.
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