صفوت سوار

- الرد على مكالمات العملاء الهاتفية ورسائل البريد الإلكتروني
-الاستماع إلى الشكاوي المقدمة من العملاء ومحاولة إيجاد حلول لها اذا امكن
- عرض الشكاوي التي قدمت من العملاء الي الجهات العليا في حالة اصرار العميل في عرضها
-الالتزام بالمواعيد والمهنية تجاه العمل والزملاء

• Carry out an intermittent building security check schedule.
• Makes floor-by-floor check of all buildings once every two hours.
• Considerate, courteous, and treat others with respect.
• Register all the building visitors in the guest book.
• Notifies police, fire department, or other appropriate authority of any situation requiring
immediate or prompt attention.
• Knowledge of security operations.
• Personal responsibility, commitment, and conscientiousness.
• Run routine inspections of the site premises
• Follow all Occupational Health and Safety rules upheld by the management

• Manage over 70 incoming calls and respond to customer emails.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers.
• Research required information using available resources.
• Process orders, forms, and application.
• Route calls to appropriate departments.
• Established database of all call information according to standard operating procedures.
• Follow up with customer where its necessary.
• Provide call logs and reports.
• Inform management of important calls and provide all required documents