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sahar tawk, Inside Sales Representative

sahar tawk

Inside Sales Representative·Seidor (SAP Platinum Partner)

Lebanon

Bachelor's degree, Marketing

Work experience

Total years of experience: 14 years, 9 months

Inside Sales Representative

January 2024 - January 2026

Seidor (SAP Platinum Partner)

Dubai, United Arab Emirates •Hybrid

January 2024 - January 2026

• Generated qualified leads through cold outreach and social selling
• Presented SAP ERP value propositions to decision-makers
• Managed the top of the sales funnel, qualifying leads using BANT and ICP
methodologies.
• Maintained detailed records of all interactions and lead status in the CRM to ensure a
smooth handoff.
Company industry:
Management Consulting

business development specialist

May 2022 - January 2024

eHadaya rewards and customer engagement

Dubai, United Arab Emirates

May 2022 - January 2024

• Contacting potential and generate leads and arrange meetings for DEMOs (via cold calling, emails, LinkedIn, Sales Navigator, )
• Generate new leads, identify and contact decision-makers, B2C & B2B Sales, Outbound & Inbound Sales
• Identify the needs of prospects, and suggest appropriate products or services
• Using sales ‘qualifying in and qualifying out’ such as BANT methodology
• Conduct and developing new markets and improving sales in GULF area
Company industry:
Marketing
Job role:
Sales

Senior Business Development Specialist

January 2022 - January 2024

eHadaya

Dubai, United Arab Emirates •Remote

January 2022 - January 2024

• Spearheaded B2B prospecting using cold calling, email outreach, and LinkedIn
engagement.
• Scheduled demos and matched solutions to client needs
• Boosted regional sales and refined engagement strategies
Company industry:
Marketing

Customer Service Sales Representative

January 2017 - January 2022

I-leb

Beirut, Lebanon

January 2017 - January 2022

• Contact prospective customers by both telephone and email (Cold and warm calls), Market Research to develop warm leads
• Use database, CRM, or other software to track progress with new prospects
• Organizing third-party providers and vendors to deliver services to ensure they are delivered to specifications and high standards
• Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success
• Coordinating sales team by managing schedules and communicating relevant information
• Quality Assurance Tester (reviewing and analyzing system specifications, executing test cases and analyzing results, reporting bugs and errors to development teams & conducting post-release/post-implementation testing.
• Data sheet collection through several online sources
Company industry:
Business Support Services
Job role:
Sales

Business Development & Customer Care

January 2017 - January 2022

JINI ME

Beirut, Lebanon •Hybrid

January 2017 - January 2022

• Exceeded annual sales targets by 15%+ consistently through outbound prospecting
and lead nurturing.
• Managed third-party vendors and ensured service delivery met quality benchmarks.
• Served as QA tester: analyzed system specs, executed test cases, and reported bugs.
Company industry:
Construction & Building

Sales Business Development

February 2016 - February 2017

VALOORES

Beirut, Lebanon

February 2016 - February 2017

• Creating a detailed business analysis, outlining problems, opportunities and solutions for a business. Budgeting and forecasting.
• Maintaining the client’s requests and translating such maintenance in development as a business rule to be applied by the development team.
• Supporting quality assurance efforts of ongoing processes
• Validating and testing fields, elements, sections, menus and pop up within the application
Company industry:
Software Development
Job role:
Information Technology

Business Analyst

January 2016 - January 2017

VALOORES

Beirut, Lebanon

January 2016 - January 2017

• Conducted business analysis to identify gaps and recommend solutions.
• Collaborated with DEV team by translating client requests into business rules.
• Led system validation includes testing and workflows.
Company industry:
Software Development

Procurement Coordinator

June 2015 - January 2016

ECOLIFE FACILITIES MANAGEMENT

Beirut, Lebanon

June 2015 - January 2016

• Processing purchase requisitions/orders within the purchase authority.
• Reviewing planned orders, creating requisitions for purchased items, and managing approval process
• Leading finance and logistics staff in resolving reception and invoice discrepancies
• Inviting, assessing, and awarding/recommending tenders, quotations and proposals from the suppliers.
• Negotiating contract terms and conditions, and maintaining relationships.
• Preparing and maintaining purchase records, reports and price lists.
• Administering contract performance including delivery, receipt, warranty and insurance.
Company industry:
Facilities & Property Management
Job role:
Purchasing and Procurement

Procurement Coordinator

January 2015 - January 2016

Ecolife Facilities Management

Beirut, Lebanon

January 2015 - January 2016

• Managed procurement life cycle from requisitions to vendor negotiations.
• Reviewed and approved purchase orders ensuring cost efficiency.
• Handled supplier evaluations, tenders, and proposal reviews.
Company industry:
Facilities & Property Management

Procurement Coordinator

November 2013 - June 2015

SAMCO TRADING AND GENERAL CONTRACTING SARL

Beirut, Lebanon

November 2013 - June 2015

• Negotiating contracts with customers and suppliers
• Controlling warehouse and following up the stock (movement IN/OUT)
• Gathering information about competitors’ situations and analyzing for the prices in the market, and updating of information about the suppliers in the market
• Presenting the company in several tenders with the Lebanese Ministry of Water and Electricity.
• Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds.
Company industry:
Civil Engineering
Job role:
Purchasing and Procurement

Purchasing Coordinator

November 2012 - January 2015

Samco Trading & General Contracting

Beirut, Lebanon

November 2012 - January 2015

• Managed supplier contracts, negotiations, and market pricing analysis.
• Participated in tenders with Lebanese Ministry of Water and Electricity.
• Collected competitive intelligence to improve pricing strategies.
Company industry:
Construction & Building

Human Resources Administrative Assistant

May 2011 - September 2013

THE SULTAN CENTER

Beirut, Lebanon

May 2011 - September 2013

Preparing staff files and insurance schedules
• Preparing CNSS documents
• Employee-relations assistant
• Data entry (Payroll system)
Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Education

/ UK Open University

June 2015

June 2015

Bachelor's degree, Marketing

Lebanon

Arab Open University - Lebanon

January 2015

January 2015

Bachelor's degree, Business studies with marketing

Lebanon

GPA (point): 2.8 out of 4

GPA (point): 2.8 out of 4

Graduated) Arab Open University / United Kingdom Open University Beirut, Lebanon
View attachment

Skills

Market Research
Expert
Market Research
Expert
Lead Generation
Expert
Lead Generation
Expert
Software Quality Assurance
Expert
Software Quality Assurance
Expert
B2B Sales
Expert
B2B Sales
Expert
Procurement
Expert
Procurement
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
EMPLOYEE RELATIONS
Expert
EMPLOYEE RELATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
PAYROLL PROCESSING
Expert
PAYROLL PROCESSING
Expert
BA
Intermediate
BA
Intermediate
purchasing
Intermediate
purchasing
Intermediate
sales coordination
Intermediate
sales coordination
Intermediate
operation
Expert
operation
Expert
problem solving
Expert
problem solving
Expert
order
Expert
order
Expert
Business Development
Expert
Business Development
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
IT Sales
Intermediate
IT Sales
Intermediate
Administration
Intermediate
Administration
Intermediate
Sales Support
Expert
Sales Support
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Market Research
Intermediate
Market Research
Intermediate
Logistics
Intermediate
Logistics
Intermediate
Procurement
Intermediate
Procurement
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
SAFETY ASSURANCE
Intermediate
SAFETY ASSURANCE
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
Lead Generation
Expert
Lead Generation
Expert
Software Quality Assurance
Expert
Software Quality Assurance
Expert
B2B Sales
Expert
B2B Sales
Expert

Social profiles

Languages

Arabic

Native Speaker

English

Expert

French

Intermediate

Training and Certifications

Certifications
recommendation letter
Oct 2021
Show credentials

Hobbies and interests

Skiing