business development specialist
eHadaya rewards and customer engagement
Total years of experience :12 years, 5 Months
• Contacting potential and generate leads and arrange meetings for DEMOs (via cold calling, emails, LinkedIn, Sales Navigator, )
• Generate new leads, identify and contact decision-makers, B2C & B2B Sales, Outbound & Inbound Sales
• Identify the needs of prospects, and suggest appropriate products or services
• Using sales ‘qualifying in and qualifying out’ such as BANT methodology
• Conduct and developing new markets and improving sales in GULF area
• Contact prospective customers by both telephone and email (Cold and warm calls), Market Research to develop warm leads
• Use database, CRM, or other software to track progress with new prospects
• Organizing third-party providers and vendors to deliver services to ensure they are delivered to specifications and high standards
• Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success
• Coordinating sales team by managing schedules and communicating relevant information
• Quality Assurance Tester (reviewing and analyzing system specifications, executing test cases and analyzing results, reporting bugs and errors to development teams & conducting post-release/post-implementation testing.
• Data sheet collection through several online sources
• Creating a detailed business analysis, outlining problems, opportunities and solutions for a business. Budgeting and forecasting.
• Maintaining the client’s requests and translating such maintenance in development as a business rule to be applied by the development team.
• Supporting quality assurance efforts of ongoing processes
• Validating and testing fields, elements, sections, menus and pop up within the application
• Processing purchase requisitions/orders within the purchase authority.
• Reviewing planned orders, creating requisitions for purchased items, and managing approval process
• Leading finance and logistics staff in resolving reception and invoice discrepancies
• Inviting, assessing, and awarding/recommending tenders, quotations and proposals from the suppliers.
• Negotiating contract terms and conditions, and maintaining relationships.
• Preparing and maintaining purchase records, reports and price lists.
• Administering contract performance including delivery, receipt, warranty and insurance.
• Negotiating contracts with customers and suppliers
• Controlling warehouse and following up the stock (movement IN/OUT)
• Gathering information about competitors’ situations and analyzing for the prices in the market, and updating of information about the suppliers in the market
• Presenting the company in several tenders with the Lebanese Ministry of Water and Electricity.
• Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds.
Preparing staff files and insurance schedules
• Preparing CNSS documents
• Employee-relations assistant
• Data entry (Payroll system)
Graduated) Arab Open University / United Kingdom Open University Beirut, Lebanon