Project manager
Riyadh Care Hospital
Total des années d'expérience :11 years, 7 Mois
Summer training as a requirement for Master Degree. The training was taking a place in Training and Development Department, Human Resource Department and Quality Department.
Receiving Customers calls and issues
Working as Customer Service Team Leader in SHB's Call Center Dep.dealing with many systems including ATM, accounts, loans, and credit cards.
Also, leading and working to control the call center representatives and thier issues, ,
Working as Customer Service Representative in SHB's Call Center Dep. Receiving calls form customer and helping them with their issues. Also, dealing with many systems including ATM, accounts, loans, and credit cards.
Working as a summer job in ANB in Customer Care Service, dealing with customer's needs and desires regarding their issues.
Studying Master in Hospital and Health Administration (MHHA) as last semester, including many topics such as quality, human resources, planning, research methodology,finance, statistics and economics of healthcare sector
A Bachelor degree in English Language from Imam Muhammad Bin Saud Islamic University, 1429/1430 – 2008/2009 (with a 4,56 GPA and the second honor degree).
A diploma degree in computer (including Microsoft Office 2003- Data entering and text processing- , Typing and Maintaining -Designing Websites) from College of Computer and Information Sciences in Imam Muhammad Bin Saud Islamic University.